Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
608 results found
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Importing a PDF file saved from CAD shows a fault message
When opening a flowchart in Illustrator, a PDF file saved from a CAD, I get a fault message saying 'There are fonts in the document that are not installed on the computer'.
This is a new fault that came up last week, been using PDF files for a year and it have never been a problem until now.
Is there something i can do about it?
Due to confidentiality, I unfortunately cannot upload images on my work.2 votes -
BUG: Swatch color not changing with selection of different element.
When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.
Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.
Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build
Illust 2026. OS 13.7.8
2 votes -
2 votes
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Text gets duplicated in the second threaded area
Good morning,
Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?3 votes -
Swatch Panel is not adjustable
Since the new update, the Swatch panel cannot be adjusted and so I cannot have all of my panels open at the same time now. If I expand the color panel, I have to sacrifice another panel to be shrunk. I used to be able to take away the empty space under the swatch area which gave more room for the other panels to be open.
Win 11 and current vs of AI.
2 votes -
Rotating circle object stops visually showing at certain angles
After a certain threshold, circle shaped objects seem to not want to visually show rotation using the corner tool. This only seems to be a problem on ellipses as all other shape types seem to not have the issue.
The shapes still rotate, but they seem to not show after some random amount of rotation. Using ver 30.4. I know the screenshot sucks, but let me know if you need a video or anything else to help
2 votes -
Palette Redéfinir les couleurs qui se ferme toute seule au moindre clic
Bonjour. J'ai ce soucis depuis un moment.
Lorsque j'ouvre la palette de modification de couleur ''Redéfinir les couleurs'' qui se trouve dans Edition/Modification des couleurs/Redéfinir les couleurs de l'illustration... dès lors que je clique sur les cercles pour les déplacer et changer la couleur, la palette disparaît. J'ai beau recommencer, dès que je touche les cercles, la palette se ferme. Impossible donc de changer les couleurs de l'illustration.
La video en pièce jointe est très explicite.Si vous avez une solution, je suis preneur.
Système MacOS 26.3.1 (a) (25D771280a) - iMac M3
Illustrator v30.4Cordialement.
2 votes -
No me deja editar el punto de ancla y no deja redondear los vectores
Por este medio solicito que arregle eso o una solucion al problema
2 votes -
Swatches panel not correctly displaying "Registration Black" swatch label, showing random characters, in a template file
Opening up a company template .ait file and Swatches panel not displaying "Registration Black", but instead showing random characters. Wanted to know cause, if can be prevented, and/or corrected. Also if this is just some odd bug.
We do have a central server location to access file since we do have in-office and remote workers. Everyone is instructed though regardless of location to grab files and work locally, but can not guarantee that this is done 100% of the time.
PC - Windows 11
Illustrator v28.7.10
Illustrator v30.2.1 - also check on another system2 votes -
Significant issues when outlining a file for production / Color of text becomes mixed [?] while Appearance shows None for fill color
When outing a full packaging layout for print production, text blocks turn solid (not text), editable compound shapes (shapes with text in them) turn solid, sometimes the whole layout disappears - I cannot find a common issue for these things and seems somewhat random. This never happened before the V29 update and is causing significant rework and extra steps in the file production process.
3 votes -
I can't export personalized keyboard shortcuts for use them on others computers
Mac OS Ventura 13.7.8
Illustrator 30.6.0
I can't export personalized keyboard shortcuts for use them on others computers1 vote -
Dotted Guides are not precise in GPU preview
Guides should allow us to be sure about alignment.
And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
These should perfectly overlap the edges of the object aligned!Look at the GIF attached
If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876
6 votesHi,
Thanks for reporting this issue.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm…
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Pattern Tool Severe Lagging
I am a surface pattern designer and anytime I edit patterns I have a 1-2 minute delay for every vector I move. This cripples workflow and is an awful user experience. I am not using effects or modifications that should cause this type of delays every time vector assets are relocated (even a mm.)
I have to create 50+ patterns daily and this issues critically hinders my daily workflow. I use illustrator 12 hours a day for my work.
Please provide solutions to rectify this issue for users experiencing this issue.
2 votes -
Cutting off bottom of page when printing
Fix the problem of cutting off the bottom of the page when I print with Illustrator. I can save the document as a PDF and print it fine with preview, but Illustrator cuts off part of the bottom of the print. It has the incorrect print border. So stupid.
2 votes -
unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.
version illustrator 30.1
windows 11
issue also replicated on illustrator 30.0 on a mac
1: create new document with some amount of bleed in "document setup"
2: save as .pdf will bring up "Save Adobe PDF" Dialog
3: uncheck "use document bleed settings" box and save the .pdf
4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" boxthe print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use…
5 votes -
Overset text indicators do not show when Type on Path has overflow
Text Overflow / Overset (+) Indicators are not showing on newer illustrator versions on Text Paths (Point Text).
The text paths have stopped showing the indicator when clicking off of the Text on a path (point type) has text overflow.As a map design company this is a big issue for us, as our files have thousands of text paths. We used to be able to identify crucial overset text information using these markers however they have vanished for the most past. Some files do occasionally show them but most do not. This is recently cause us to mistakenly print…
2 votes -
Inaccurate stroke scaling on new objects
When I create a new shape, the stroke scaling is clearly not accurate. I have it set to 1 pixel, however, it appears much, much larger than a stroke set to 1 px.
2 votes -
Can’t access tools using Essential Classic workspace
My Essential Classic tools do not come up and it doesn't let me reset them either, so I can’t use Illustrator at all. I tried to uninstall and reinstall —didn't work either
2 votes -
Copy-pasting mesh between files results in rasterized image
When copying and pasting a mesh from one file to another, it turns into a raster image. However, simply dragging and dropping the mesh object works fine
Adobe Illustrator 30.1
macOS Tahoe 26.2 (25C56)4 votes -
It just crashed
It just crashed.
I was doing my 2 month-deadline project and it suddenly crashed and didn't even saved the file. My deadline is tomorrow.
2 votes
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