Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
519 results found
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Font Weights Change Upon Opening Files
When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
I ended…2 votes -
Transparency Lost in After Effects When Importing v30 AI Files
Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026
Environment:
- Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
- OS: macOS Sequoia 15.7.4
- Illustrator version with issue: v30.2.1 (2026)
- Illustrator version without issue: v28.7.10 (2024)
- After Effects version: 2026When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.
Re-saving the identical artwork in Illustrator 2024 (v28.7.10)…
1 voteHi,
Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?
Thanks,
Illustrator Team
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Rasterize creates a thin horizontal bright stripe / line
I tried to rasterize my clipped mask short design (images & vector within), but the result raster was damaged white line on it.
after I tried other anti-aliasing option to none, it seems done fine and without damage. So I think it's from the anti-aliasing option which caused it.
Windows 11, Illustrator 30.12 votes -
イラストレーターが全体に不具合
囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
全く作業出来ず、途方に暮れています。3 votes -
My files are not saving
Whenever I save a file it says it was saved on my desktop, but when I go to find it later its not there, like it didnt save or never even existed. I was recently working on a few files and I saved them all, but when I opened the app again only five opened, more then 70% of my work was lost and I dont know why.
2 votes -
テキスト上の文字にカーソルが表示されない(文字編集ができない)
1. os windows10
2. テキスト文字入力後の文字編集
3. 昨日まで使えていたのに使えなくなったので理解できない
4. テキスト上の文字にカーソルが表示されない2 votes -
拡大縮小
バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態(もしくはオブジェクトの変形からパターンの変形に変更)から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。(最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される)
場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
なお、他の変形ツールに関しては未確認。2 votes -
Illustrator freezes when clicking “New File” on Windows
Illustrator (v29.x ,v30) freezes every time I click “New File”.
The application works correctly if I open an existing .ai file.
GPU acceleration is disabled.
Fonts tested. Drivers updated.
This seems related only to the New Document screen.2 votes -
Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026
As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.
Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.
2 votes -
Discover panel not working
The discover panel and tutorials are not working,
1 vote -
Toggle Visibility Not Working in Layers Panel
Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
29.7.1 (64 bit)
I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.
My document is saved to the cloud - I did get an autosave is temporarily disabled warning and…
2 votes -
2026 Version is working horribly. What should I do?
2026 Version is working horribly. What should I do?
4 votes -
Only Object Outlines visible
I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.
2 votes -
Can't save as SVG
Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.
2 votes -
2 votes
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Image in clipping mask moves when I open the file in Acrobat or Preview
Illustrator 29.8.2 on Mac Ventura 13.7.8
I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
The workaround I have for now is to print to .ps to generate a .pdf.(I just updated Illustrator but it happened yesterday too before the update with another file)
2 votes -
freedom gradient works only on half of the object if it has a clipping mask
When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.
2 votes -
Objects on Path tool caushes instant crash
Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.
2 votes -
Shape changes color every time I reopen the file after saving
As the title says, every time I start working on the saved file, a particular 1 type of shape across all artboards changes color to yellow or black from white when I reopen the saved file. Still can't understand why yellow or black, I never put yellow on that shape.
2 votes -
Text Import Options dialog shows up when I try top open my working file
This dialogue box opens, but my working file is not visible, pls help
2 votes
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