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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
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95 results found

  1. タッチペンを使用するとIllustratorが応答しなくなる

    OS:Windows10
    Illustrator:26.2.1

    鉛筆ツールでタッチペンを使用してオブジェクトを生成し、選択ツールに切り替えてオブジェクトを選択するとIllustratorの画面が真っ黒になり応答しなくなる。
    続けて二度発生しており、使い物にならない。

    1 vote

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた内容ですが、入力デバイスとの関連性がありますので、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

  2. Windows版Illustratorで図形を描画すると、マウスカーソルの移動に沿って大量に生成される

    OS : Windows 10
    CPU : Core i5-9300H
    GPU : Geforce RTX 2060
    Illustrator : 26.0.2

    Windows版Illustratorで図形を描画する際に、マウスカーソルの移動に沿って図形が大量に生成されてしまいます。

    PC起動直後にIllustratorのみ起動している状態では発生しないことは確認できていますが、上記のバグが発生するタイミングはまちまちであり、どういった条件で発生するかの特定は難しいです。

    以下のフォーラムで報告されている現象と同様です。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E9%95%B7%E6%96%B9%E5%BD%A2%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AA%E3%81%A9%E3%81%AE%E5%9B%B3%E5%BD%A2%E3%83%84%E3%83%BC%E3%83%AB%E3%81%A7%E3%83%89%E3%83%A9%E3%83%83%E3%82%B0%E3%81%99%E3%82%8B%E3%81%A8%E8%BB%8C%E8%B7%A1%E3%81%AB%E6%B2%BF%E3%81%A3%E3%81%A6%E5%A4%A7%E9%87%8F%E3%81%AE%E5%9B%B3%E5%BD%A2%E3%81%8C%E5%87%BA%E6%9D%A5%E3%82%8B/m-p/8631161?profile.language=ja

    4 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、ご使用のマシン環境に依存した問題と思われます。

    お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

  3. 角丸長方形ツールの高さ変更

    ・Mac OS10.15.7 Catalina
    ・Illustrator25.2.3

    角丸長方形ツールで描画後、選択ツールで高さを変更できない。
    幅の変更や回転は可能。
    プロパティから高さ(H)の入力での変更もできるが、選択ツールでのダイレクトなサイズ変更(高さ)ができない。

    1 vote

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    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「選択ツールで高さを変更できない」という現象ですが、最新バージョン「Illustrator 2021 (ver.25.4.1)」の Mac & Win OS ともに正しく動作しています。

    選択ツールでバウンディングボックスの上辺、または下辺のハンドルをドラッグしての高さ変更の操作でよろしいでしょうか?

    アプリの再起動、またマシンの再起動をしても再現するようでしたら、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    以上、よろしくお願いいたします。

    Illustrator チーム

  4. Too small to use?

    When scaling down a complex drawing especially one created by image trace it often says cannot complete the operation because it would make some objects too small to use. So how can i scale my group? Can you just disappear those objects? If they are too small to use they must be too small to see so make them go away. Or it could automatically select them so you have the option to delete them. It seems silly that i can't make something the size i need because a part of it is too small to use. I'm on mac…

    5 votes

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  5. No snap to artboard

    Snap to artboard not working with smart guides on (or with any other form of snap on) tried on both existing and new files - no snap no feedback of cursor - using drawing tools pen or rectangle.

    Illustrator 23.0.1
    Windows 10 Enterprise 1803

    2 votes

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  6. Scaling object by clicking corner of object

    Scaling objects by clicking on a corner of object doesn't work anymore, version 2019 23.0.1?

    1 vote

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  7. Pen Pressure not working

    For some reason pen pressure isnt working in illustrator CC 2019. Im on Windows 10, and everything works fine in all other Adobe softwares. Have tried updating all the drivere and reinstalling illustrator bit noting works. Also tried resetting preferences.

    4 votes

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  8. Eyedropper, bounding box, shortcuts don't work, Text tool messed up...

    Illustrator CC 23.0.2 - Mac Mojave

    1) The eyedropper tool is pretty much useless, because it doesn't work on groups. I need to ungroup everything or make a compound path. This is very annoying.

    2) the bounding box sometimes disappears and I cannot bring it back with the usual shortcut, i have to do it manually, sometimes even that doesn't work and I have to restart Illustrator. Also, the bounding box cannot be reset on objects like a perfect square when it's rotated 45 degrees. That means I cannot scale it properly. And also the bounding box always gets stuck…

    1 vote

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  9. anchor point tool

    Anchor point tool does not allow me to bend the straight line by dragging the path to convert it to curve. is this a bug?

    2 votes

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  10. Minus Front - Incomplete Shapes

    This is an odd issue that is kind of hard to explain. Whenever I am using the minus front tool on some objects, the appearance doesn't end up quite right. For example, I subtracted these outlined text characters from a black background. The blue outlines show that they were subtracted correctly, but the white background showing through is cut off in the wrong spots?

    1 vote

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  11. Main selection tool not working right

    The selection tool will select and move objects, but I cannot grab the corner and resize them. I have to use the direct selection tool and select any anchor points I want to move, even to do a simple re-size

    10 votes

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  12. Selecting pen lines (vectors) & anchor points is really hard after updating to newest version of CC 2019.

    I recently updated my OS to Sierra & with that my CC updated to 2019 23.0.2. Ever since, it takes several tries to select a line or an anchor point using the direct select or group select tool & to remove points using the Add/delete anchor tools. The scissors tool also can't seem to find the line to create a point either. It is extremely frustrating & slows down drawing a lot! It seems like the lines/points that we are looking at, are not in the same place code-wise maybe? Something is not lining up. PLEASE fix quickly!

    2 votes

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  13. Illustrator loses focus after editing in group

    When a group is double clicked to edit inside (isolation mode), on leaving isolation mode the Illustrator application loses focus and clicking on any tool has no effect. To regain focus the icon in the Windows Taskbar has to be clicked.

    1 vote

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  14. Smart Guides - Center point not usable

    When Smart Guides are enabled, the Center point of an object is shown, when hovered over the edges of the object, but it dissappears (and doesn't snap) when trying to hover over the Center point itself.

    2 votes

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  15. Lock/unlock width and height while scaling

    If I have a rectangle for example and I unlock the width and height so that I can change the values separately, If I change the width or height (size) the object transforms proportionally.

    Example:

    Object 500 H x 500 W px (locked):
    If I change H -50px I get 450 H x 450 W px.

    Problem

    Object 500 H x 500 W px (Unlocked):
    If I change H -50px I expected to get 450 H x 500 W px.
    But what I get is 450 H x 450 W px.

    4 votes

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  16. ILLUSTRATOR CRUSHES WHEN I CLICK ON THE BRUSH TOOL.

    Illustrator crushes everytime I click on the brush tool. I have reinstalled the Illustrator and its not working. I am using a hp z800 running windows 10 with Nvidia Quadro K2000 as my gpu. Please Please Help

    1 vote

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  17. Selection tool acting like Direct selection tool and vice versa

    Selection tool does not select all points and will not move a group of objects correctly, (it acts like the Direct Selection tool, not selecting all points). And the Direct Selection tool selects ALL points of a group and moves them, which is what the Selection tool is supposed to do. They are working exactly opposite as they should. "Show Bounding box" does not resolve this issue. The Selection tool has also instantly changed format of text simply upon selection (indent & tracking). Using MacOS Sierra 10.12.6, Illustrator CC 2019. This is a bad bug, please help.

    11 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  18. Can't put objects exactly in the middle of another object

    At first I thouht it was an alignment problem, then i looked up to help videos but none of them solves my problem. I want to put a figure for example a square, then I want to put another square to have the exact triangle of that square but it won't let me make another figure exactly in the middle, it always goes left or right but not center. Help please!!

    3 votes

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  19. blendtool

    Hi Adobe,

    I downloaded the new illustrator, 2019 version. Happy to see that the eyedropper tool can adopt colors from images again.
    However the BlendTool seems to be different. In earlier versions it was possible to ajust the line on which you blended certain shapes... It appeared between the shapes as a loose vector line. This line is gone now, the only thing I can ajust are the shapes which I blended.. Can you guys fix this again in an update?

    Thanks! Bjorn.

    1 vote

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  20. Guides disappear until file is reopened

    I've created an isometric grid for illustration and converted the grid lines to guides. When I leave my document open for a while (maybe an hour or more) and come back to it after a lull in activity, my guides seem to be gone. The "Guides" item in the "View" menu is grayed out, and the keyboard shortcut Cmd+Shift+; to toggle guides on and off does not work. Nothing is hidden or locked in my document. Closing and reopening the document immediately fixes the issue, with guides toggling on off when prompted. There's clearly a bug here, figured I should…

    1 vote

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