Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
3 results found
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Acrobat layers duplicate excessively in AI file’s compatible PDF
Illustrator 2025 (29.8.2)
When “Save in Background” is enabled, the Acrobat layers in the compatible PDF within AI files duplicate according to the number of artboards. For example, when there are 10 artboards and 2 layers, there should be 2 Acrobat layers, but instead 20 layers are generated.
aiファイルの互換PDFでAcrobatレイヤーが過剰に複製される
「バックグラウンドで保存」が有効な場合、AIファイル内の互換PDFにおけるAcrobatレイヤーがアートボードの数に応じて複製されます。例えば、アートボードが10個、レイヤーが2個ある場合、Acrobatレイヤーは2個であるべきところ、実際には20個のレイヤーが生成されます。
20 votesThe team made some changes to fix this issue in the latest Beta 30.1.0.89. The layers now don’t get duplicated when placed.
There is a known issue currently, when text can shift while saving with Save in Background enabled — in both the link when placed elsewhere, or after a document is reopened... the team intends to fix it and push the solution into the general build later this November. To avoid this, use Save As to replace the existing document instead of just Save — it did the trick for me.
Please test it thoroughly to make sure there is nothing else strange happens!
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Files don’t save! Saving starts and never finishes and can’t be cancelled
The saving process starts as soon as I ask for it, but then it never finishes.
This issue is happening since I download the latest version (29.7.1)The problem is not even letting me to close the program in the computer because "Illustrator is currently saving the document and will close it once the save process is complete" signal is appearing so I need to finish the task from the task administrator in the computer
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35 votesThe team expects this to be fixed with the latest Beta build. Please try to install it and see if solves the problem.
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Export for Screens doesn't remember settings.
Export for Screen Doesn't remember my settings.
Every time I restart Illustrator, I have to set again my Export for Screen setting.I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.
It really amaze me how Adobe can brake some basic functionality like this.
12 votesThe latest Beta 29.5 52 should now remember the settings in the Export for Screens dialog and keeps it between sessions. Please try to test it to see if it works as expected for you and comment back.
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