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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
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89 results found

  1. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    1 vote

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ&ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

  2. Currently in Illustrator 25.4.1 Transparency Mask is not working

    Currently in Illustrator 25.4.1 when using Transparency Mask the mask is not showing as opaque, it seems to show a tint of the element being masked.

    1 vote

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    Most probably the black object in a mask has a black fill set in Grayscale, set by K value, while the document is in RGB mode. 100%K is not not equal to RGB0,0,0. This is a pretty common issue, since Ai uses K in RGB, especially in the default gradient. Changing the fill to RGB in Color panel can fix that. Please comment back if it helps.

  3. 新規ファイル作成時、印刷に選択できる単位が少ない

    デバイスの使用:
    プロセッサ:Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    実装RAM:16.0 GB (15.8 GB 使用可能)
    システムの種類:64 ビット オペレーティング システム、x64 ベース プロセッサ
    Windowsの仕様:Windows 10 Home
    バージョン:20H2

    illustratorのバージョン:25.2.3(64bit)
    問い合わせの内容:
    ファイルを新規作成時、「プリセットの詳細」のドロップダウンリストに表示される単位が少ない。
    他の使用者のPCにインストールされているillustratorには、「cm」等があるのですが、私個人のPCにインストールしているものでは、添付資料の通り「cm」等がありません。これはバグなのでしょうか。

    1 vote

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    製品フィードバックへのご協力ありがとうございます。 こちらの現象ですが、再現を確認できませんでした。 最新版(ver.26.0.2)でも再現するようでしたら、マシン環境によるものと思いますので、カスタマーサポートにお問い合わせください。 よろしくお願いいたします。 Illustrator チーム
  4. ALIGN not working correctly in Illustrator 23.0.3

    Ever since the latest update for Illustrator (23.0.3) Align does not work correctly. I've got 3 items selected; I click on the Align tab; use the "Align to" dropdown box and select "Align to Selection"; then click the "Horizontal Distribute Space" icon - but it distributes it across the page instead of just the THREE ITEMS I've selected.
    I've noticed other align issues over the last week or so but cannot give details like I did above because today I stopped my work so I can come out here an list my problem.
    There are so many bugs and issue…

    1 vote

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  5. crashing while working every day

    crashing while working every time?

    1 vote

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  6. If I have an illustrator file open, and then open a second, I can't view the 2nd file even if it's the one selected

    I am having a consistent issue that any time I open a second file in illustrator, the view is always on the first file, even if I have the 2nd file selected. I have not found a way to resolve this so I can't copy and paste between files!

    2 votes

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  7. 23.0.3 keyboard shortcuts stop working

    after roughly 15 minutes of designing, my illustrator keyboard shortcuts no long work. When I select a shortcut (eg command z, or command s), I simply get a system error sound, but no action. This is true for ALL shortcuts

    i am then forced to use the menu items, or restart illustrator to keep working normally.

    4 votes

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  8. Crashes in Windows 10 after closing Illustrator Version 23.03

    Illustrator crashes in Windows 10 after closing Illustrator version 23.03. Please have your developers check this error. I am including a screenshot of the error everytime that Illustrator is closed.

    2 votes

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  9. AI smartobject doesn't open from Photoshop

    This is an old bug THAT IS BACK!!! Double clicking an AI smart object in photoshop opens Illuistrator but it doesn't open the object. You have to close Illustrator completely and do it over again until it works.

    1 vote

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  10. Illustrator problem

    This is not ethical. I know that. But I want to publish this video. Just explain to me why these problems are caused. I've never seen any logical explanations until this time. And that makes me sad.
    Illustrator is very clumsy, slow, has bad performance, interface bad and exhausting.
    Example, I can't easily apply effects on an object or text. Restricts me with everything. These are very simple and the features that should be. I'm sure a lot of people think that.

    Affinity is small size, more practical and user-friendly, faster and cheaper.
    Many of your competitors come up with…

    1 vote

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  11. No display of document when opened in ADOBE.

    Document does not display when I scan to computer and then open it. However, when I've attached to an email, I can open and view it. I have a Lenovo, so its not just a MAC issue

    1 vote

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  12. Welcome screen not opening

    The welcome screen spins its wheels and the blue ring. Running windows 10 pro version 1809.

    4 votes

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  13. When copying/pasting an item(s) the color saturates

    BUG! When copying and pasting shapes/images/etc in illustrator the colors over saturate (see my example ) In the example its very clearly over saturating the red and yellow color as well as the images. PLEASE FIX!!!

    1 vote

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  14. copy and paste only works sporadically with Wacom tablet. All AI versions up to CC 23.0.2

    From at least version CS6 to CC 23.0.2 copy/paste when using a Wacom tablet only functions some of the time and I can't figure out a pattern to the behaviour. Using a mouse on the same system had no such problems. This is either using shortcut keys or the Edit menu commands. Problem on Win 7 Pro, although I've heard reports of it occurring on other O/S. This may be a partner to the "sticky rotate centre" issue reported elsewhere and which also occurs on my system.

    1 vote

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  15. Artboard Navigation control at bottom of screen v 23.0.2 (newest update)

    Artboard Navigation control at bottom of screen shows up in the middle of the the screen when I use my larger screen. When I drag the window to my small screen and then back to the large screen, the artboard navigation control is back at the bottom. If I open a new file, the navigation control is back in the middle of the screen. This is version 23.0.2 (dowloaded and installed 3/6/19)

    1 vote

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  16. Blue horizontal lines

    Is this normal? My imac is 3 days old and these blue horizontal lines show up in illustrator cc.
    imac w/ mojave

    2 votes

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  17. Paste to Center [not working]

    Illustrator 23.0.2 does not paste into the center of the art board, despite having already centered the art board in the window.

    1 vote

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  18. Illustrator cc2019(v23.0)

    環境設定でテキストオブジェクトの選択範囲をパスに制限にチェックを入れると、選択範囲がシビアすぎて全く選択できません。
    これまでのバージョンはパスの近くをクリックすると選択できました。
    選択できる範囲をこれまでのように戻してください。

    1 vote

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  19. Illustrator won't open any files

    Since the new update I am completely unable to open any AI or PDF file in Illustrator. Nothing will open, just the rainbow ball of death forever until I have to Force Quit. I've uninstalled Illustrator and even installed earlier versions with no luck. I've 'repaired' Creative Cloud with also no luck.

    I'm working on MacOS High Sierra (10.13.6), Illustrator v23

    A couple times I've gotten an error message that says: "cannot open ___ file because this file does not exist."

    Please help!

    1 vote

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  20. windows maximize only takes a 1/4th of the screen

    whenever I full-screen illustrator flashes to fill the entire window then only fills the top left 1/4th of the window.

    1 vote

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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