Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
35 results found
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Behavior of buttons in the character panel when automatically converted to an icon panel
I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.
- Check "Automatically turn into icon panel" in the User Interface preferences.
- Click the ♥ button in the character panel or the scroll bar when selecting a font.
- The character panel closes.
- This issue did not occur up to version 29 of Ai.
2 votes -
Every in-app window is crashing
All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.
2 votes -
schriftmenü
Die Schriftart lässt sich im Schriftenmenü zwar anklicken, wird aber nicht geändert.
2 votes -
2026 Version is working horribly. What should I do?
2026 Version is working horribly. What should I do?
4 votes -
Scroll wheel is very slow and unresponsive in Adobe Illustrator 30.0
Since updating to 30.0 today, the UI seems very slow, particularly when using the scroll wheel to navigate the canvas.
8 votes -
Once you start typing a font name in the Font Browser the scroll wheel stops working
Once you start typing a font name in the Font Browser the scroll wheel stops working.
Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.Arrow keys still work.
2 votes -
White looks gray in Overprint Preview
The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.
Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this…
2 votes -
With no documents opened, clicking New doesn’t do anything
Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug
2 votes -
Can’t drag an element to a different layer
All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.
Saving - quitting - opening again - does not help
2 votes -
Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace
When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.
2 votes -
Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
2 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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1 vote
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Missing feature in the French version - UI scaling
L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
system : Windows 101 voteThis option is available only when OS and display’s resolution allow it.
As this help article mentions, 'The UI scaling isn't supported for Windows 7 and for screens with low resolution' (however, no actual specs are given).
So this should no be caused by the UI language.
Please share the specs of your display or comment back if it’s no longer a problem.
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Wake from Sleep resizes Ai windows and moves panels
M1 MacBook Pro, Mac OS 11.5.2. - AI 25.4.1.
Every time I wake my MBP from sleep, AI window is resized to half screen (horizontal) and all Palettes are whacked! all bunched in corner of screen, have to reset window size and reset palettes, every single time. Only AI does this, no other App.27 votesIf you have this issue again — please drop a comment (all but Phillip Byrne, who already made one). Does it still happens to you? Does waking your Mac from sleep makes your windows and panels move and resize?
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Grid View fails to render grid lines at various zoom levels.
I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).
Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
Gridline every: 72px
Divisions: 18
Grids In Back: Checked
Show Pixel Grid (Above 600% Zoom): CheckedAs you can see in the attached screen shot (800% Zoom) that is not a grid.
4 votesPlease confirm or deny the bug is fixed in the latest build of Illustrator.
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What's new notification
Can i please have an option to make it go away
2 votesIf you have a persistent notification you can’t hide, please share a screenshot of it
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ウインドウ（W）→ワークスペース→初期設定（クラシック）で画面中央に縦長の枠が表示される。
画面中央に縦長ぼやけた枠が表示される。
イラストレーターを縮小化しても、画面中央にそのまま表示される。
縦長の枠が表示されないようにしてほしい1 voteKindly share a screenshot if this problem is still there for you
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Can’t overwrite values in size fields of the New Document dialog
When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.
You have to use backspace — incredibly irritating. Please fix.
5 votesThanks for reporting the issue , Illustrator team really appreciate this.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .
Thanks and Regards ,
Ankit Goyal
Illustrator Team -
Illustrator 25.0.0 breaks precision of metric units when working under custom created workspace
When I create custom workspace and want to make new object, and when I type dimensions in the dialog box, Illustrator breaks dimensions, e.g. 250 mm becomes 250.5 or 250.06 or 249.999 or else. This also happens when I open previously created documents with exact dimensions, e.g its dimensions become broken.
Note that this is happening only with custom workspaces created, and the problem persists even if I switch back to the default workspace. The only working solution is reinstalling Illustrator and working under any of the default workspaces, which is driving me nuts. Please fix it.
MacOS Mojave 10.14.6
5 votes -
Document Setup - Artboard size not showing cursor
Pre update the artboard size fields (W: and H: fields) after clicking Document Setup button in top toolbar would show cursor position. After updating to 24.2 the cursor is no longer visible. The field will highlight but we are not able to see the cursor position.
Please allow for cursor to be visible inside these fields.
1 voteJason, is this still an issue in the latest versions of Illustrator? Can you share a short video of how it looks for you, if it is?
- Don't see your idea?