Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

35 results found

  1. Windows 11 enhance pointer precision

    If Windows 11 mouse setting "enhance pointer precision" is off, then Smart Guides and Snapping will not work in Adobe Illustrator v28.
    Turning it back on will "fix" the Smart Guides/Snapping, but it'd be nice if we could turn this off and still have Illustrator do what Illustrator should do.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Shift + Reflect (O) tool is too jittery to be usable

    The Shift + Reflect (O) command does a very poor job of constraining a reflection. The reflection jitters regularly – sometimes it takes several tries to complete a simple 90 degree reflection. Can the tolerances please be loosened off a bit so that constraining with shift is more useful. I have noticed this behaviour over several versions of illustrator.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Smart Guides not working most of the time

    The Smart guides are not working correctly anymore. When trying to move or add an anchor point there are no smart guides to help align it. If I want use the object tool there are no guides while hovering unless a random object in my canvas is selected, then all of a suddeny smart guides work again. Once an object is created then it always has smart guides available when moving but not when trying to create it aka hovering with the object tool.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Clip groups snap to grid by their clipped contents and not the mask

    Snap to Grid option doesn't work properly for Clipping Masks.
    Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ガイドを必要な場所に合わせられない

    ガイドをオブジェクトやアートボードに合わせて配置したいが、
    合わせられず、ガイドの意味が無い。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Smart Guides do not work properly in large documents

    I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Artboard Snapping is broken when creating a new artboard

    If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.

    However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.

    Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.

    Video attached.

    AI version 27.5
    MacOS Ventura 13.2.1

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Snap to point

    Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!

    Regards,

    Robert Bell

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Why i can't snap anything?

    For a few days now Im not longer able to snap anything (objects, texts, guides, grids or else), so I cannot be precise when it is necessary.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. moving object manually to align with another object, moves the wrong object

    Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Guias Inteligentes están fallando al momento de alinear

    Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Artboard's anchor points not working as expected.

    Illustrator 25.4.1, Windows 10 Pro 21H1 build 19043.1110
    I am trying to set the size of the artboard to the dimensions of certain elements in the drawing.
    For this I would pick an anchor point of an artboard and align it with an anchorpoint of an object, smart guides and every necessary snap option is active.
    However, the result is that the artboard is always off.
    After trying for some time I found out that it's not the anchor point of the artboard that is aligned with the other anchor point, but the cursor. And the cursor is always a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Smart guides not snapping to artboard or other objects when multiple objects selected.

    If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Snap to Pixel is sticky in 25.2

    It looks like Snap to Pixel is buggy in Illustrator 25.2
    It remembers the setting for new documents even when these are based on a profile where it is turned off or on.
    It remembers the setting even when Illustrator is closed and opened again.
    Which means that if I turn snap to pixel Off and I create a new document based on a Web preset, is stays Off.
    If snap to pixel is turned On and I create a new document based on a Print preset is stays On.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fix inconsistent Smart Guides

    Smart Guides say 'intersection' while snapping to a midpoint / origin.
    Even when an intersection is near, the origin is favoured by the algoritm.

    Best would be to configure Smart Guides priorities to the user's needs, or add 'Snap to intersections' in the View menu.

    Please repear the wrong  descriptions.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Pen tool snapping

    The pen tool doesn’t currently snap to grid.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Smart Guide glitch

    I am making icons in Illustrator.
    - Created a 1000px x 1000px file.
    - Set horizontal & vertical guides at midpoints - 500px, so the intersection is accurate centre of the document.
    - Using the pen tool, I hover to get the smart guide to snap to guide. BUT!!!! It snaps at position 500.5px not 500.0p.x Both horizontal & vertical are affected.

    The picture shows the "smart guides" assisting at the wrong point. The cursor vanished for the screenshot, but is hovering on "intersect".

    I reset Illustrator settings & started a new file with no other items. Illustrator V 24.3.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Straight line extension does not work if the adjacent point has a handle

    I have a shape.
    Some points of it have handles, some are not.
    For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
    This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
    If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
    If I move this same point along the basically same straight left segment,…

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  20. Snap To Grid not aligns with grid

    AI version 24.2.1

    OS Catalina 10.15.5

    When Snap to Grid is selected, the points that the pen and shape tools snap to are not on the grid. They are slightly off. It is impossible to get points exactly on the grid. I've attached a file that shows where points snap to. These shapes were drawn with Snap to Grid on.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base