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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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59 results found

  1. Drag and Drop from Photoshop Not Working

    Illustrator Version 28.3, Photoshop Version 25.5.1

    Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.

    2 votes

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  2. Can't change size

    The cursor doesn't let me resize anything including text, images and figures.
    It only allows me to change places but doesn't let me change the size.

    1 vote

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  3. スクリプトでアクションを実行するとフリーズする

    Illustratorのアクションに「⌘+A」といういわゆる「すべて選択」アクションを作成し、「Select All」という名前を付けます。

    Apple Script で「do script "Select All" from "testAction"」を実行すると、Illustrator がフリーズします。

    この現象はver.25.2頃のバージョンでは発生していませんが、それ以降のバージョンでは発生します。

    改善されることを願っています。

    Create a so-called "Select All" action called "⌘+A" in Illustrator's actions and name it "Select All".

    Illustrator freezes when you run "do script "Select All" from "testAction"" in Apple Script.

    This phenomenon does not occur in versions around ver.25.2, but it does occur in later versions.

    I hope it improves.

    2 votes

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  4. Annoying popup windows in toolbar

    I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…

    1 vote

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  5. artwork moving when i select on my macbook pro 2023

    When I click to select artwork/objects on my 2023 macbook pro the artwork jumps position, I'm not dragging the artwork and didn't have the issue on earlier macbook (2017) or my 2019 imac. Makes working in illustator really awkward and is frustrating!

    1 vote

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  6. Keyboard Shortcuts Issue

    I've encountered a bug where keyboard shortcuts, such as Ctrl+C, Ctrl+V, and Ctrl+Z, are not functioning correctly. This issue is happening consistently.

    1 vote

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  7. コピーできてない

    win11 最新CCを使用

    切り取り(ctl+X)をペースト(ctl+v)しているが
    切り取りしたもの自体がなくなります(クリップボードに取れていない?)
    貼り付けがスカされます。

    切り取りしているので、コピーし忘れではない。
    このデータがおかしいのか、アップデートのせいなのか
    PCがおかしいのか不明

    改善お願いします。

    1 vote

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  8. Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados

    Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10

    1 vote

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  9. can't create a new file in Illustrator

    It crashed once and since then it won't let me create new files (even after reinstall)

    1 vote

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  10. File > New > No answer

    Good evening, I cannot create a new file on Adobe Illustrator.
    As usual, I click on File > New, then no answer, nothing happen...

    Any suggestion ?

    I uninstall the app then install again, same error.
    I checked with Creative Cloud Cleaner, same thing...

    1 vote

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  11. language translation problem in Illustrator Actions

    If you define the swatch none in Actions (in the Englisch version),
    in the Dutch version you get the message: the swatch can not be found
    (message in Dutch: Het staal kan niet worden gevonden)
    In the Dutch version swatch none = geen

    1 vote

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  12. I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.

    I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...

    1 vote

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  13. Abnormal selection after executing an action in a script.

    According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
    When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.

    Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
    In addition, this is clearly an abnormal situation.
    We would like to see an improvement.

    Translated with www.DeepL.com/Translator (free version)

    〈にほんご / Japanese〉
    スクリプトでアクションを実行後、選択範囲が異常

    識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。…

    10 votes

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  14. Eylemlerde Toplu İş de Veri Kümesi Adıyla kayıt yapmıyor

    Merhabalar,
    Değişkenler panelinden veri kümesi bağlıyorum. Sorunsuz çalışıyor. Eylemler panelinden yeni eylem oluşturup pdf olarak kayıt yapıyorum. Toplu iş ekranından az önce oluşturduğum eylemi seçiyorum, kaynak olarak veri kümesini seçiyorum, dosya adı bölümünde Veri Kümesi Adını seçiyorum ancak çalışmıyor, veri kümesi adıyla kayıt yapmıyor. Hatta ordaki 3 seçeneğin 3 üde çalışmıyor.

    MacOs Monterey Sürüm 12.2
    Illustrator 2023 27.3.1

    1 vote

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  15. Ctrl + wheel doesn`t work

    1. Windows 10 +illustrator 27.3.1
    2. Ctrl + wheel
    3. to move L/R
    4. freeze App
    2 votes

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  16. When copy and pasting a gradient line Illustrator converts line to a path

    When copy and pasting a line (with a line gradient) Illustrator converts the line to an outline path. See video.

    1 vote

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  17. バウンティングボックスの誤作動

    パーツが小さく表示されてる時にバウンティングボックスで移動や変形などをしようとするとすべて回転に誤作動する
    大きく表示すると誤作動しない

    1 vote

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  18. トラックパッドでの拡大縮小が出来ない

    トラックパッドの2本指でのピンチで拡大縮小が
    起動後、暫くすると出来なくなる。

    2 votes

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  19. 3 Color Trace feature no longer working after v27.1 update

    3 color trace feature no longer working after v27.1 update (also effects the other limited pallet trace functions) Previously the trace would simplify the colours of a trace, now it ads far too much detail and colour variants even when you request only 3. See attached simple trace, I wanted to keep the 3 colors from the original but extras were added (defined from low res original) this never happened before. I use this feature regularly in my workflow and have done for years. please fix this bug!

    6 votes

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  20. "The specifed PDF preset not found" error comes when save pdf action is called & joboption file is added after launching Illustrator

    I have a code similar to below code in my plugin.

    AIActionParamValueRef mActionParamValueRef;
    ASErr result = sAIActionManager->AINewActionParamValue(&mActionParamValueRef);
    result = sAIActionManager->AIActionSetInteger(mActionParamValueRef, kAIPDFOptionSetKey, kAIPDFOptionSetCustom);
    result = sAIActionManager->AIActionSetString(mActionParamValueRef, kAIPDFOptionSetNameKey, "[sample]");
    result = sAIActionManager->PlayActionEvent("adobe_saveDocumentAs", kDialogOff, mActionParamValueRef);

    Steps to reproduce the issue:

    1. Launch illustrator.

    2. Create a new PDF preset (sample.joboptions) file in C:\Users\username\AppData\Roaming\Adobe\Adobe PDF\Settings folder

    3. Run the plugin which contains above sample code.

    4. PDF saved successfully But Error dialog comes "The specified PDF preset is not found".

    Note: Error is not reproducible if I goto "Edit > Adobe PDF Presets" and then close the dialog before running plugin.

    2 votes

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