Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
285 results found
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Unite on Pathfinder leaves mess of little vectors
This is something that happens to me frequently when creating underbases for screen printing. I'll make a copy of my top colors and unite them to create my base, and there's a mess of little vectors left behind that have to be cleaned up before I can trap the base. There's no gaps in the art so these vectors should not be there and this is a big lag on my production time.
6 votesAs per the comment, you can adjust the Pathfinder precision in Pathfinder Options dialog, accessible from the Pathfinder’s panel flyout menu. The higher the value, the less accurate the result is going to be. Lesser values gives more precision, but it can lead to many 'residuals'. The default value is 0.028 pt, but you might try something like 0.01 pt and see if it works better.
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Font Suggestion and Cursor misbehaving
I'm already feeling a lot of regret for updating to CC 2018!
Now anytime I want to change a font, and I start typing in the name, no suggestions come up. Sometimes, the cursor jumps backwards and start inserting characters midway. I feel frustrated and fed up.1 voteHi Love,
Looks like your setting is set to “Search First work only”. Click on the search icon and from the drop down select “Search Entire Font Name”
Thanks
Anish -
In a Group (Isolation mode), cannot set a sub-Group as key-object for alignment
Illustrator CC 2018
Windows 10I have a Group, containing other sub-Groups.
I enter Isolation mode by double-clicking on the Group.
Once inside, I select all sub-Groups and want to set one of them as key-object for alignment. I can't.
It works with single objects but not with sub-Groups. It's very handicapping.10 votesThis issues is no longer reproducible, tested this on 26.1. Closing this issue, please add your comment if you still see this issue.
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Can't move paragraph indent markers back to 0 in tab panel
Illustrator CC 2018
Windows 10When I try to move the top or bottom indent markers back to zero, it snaps back to its original place.
If I type 0 in the X: box, it doesn't work.
If I set it to 1, cliclk in the X: box and press the down arrow on my keyboard, it doens't work.The only way to set it back is via the Paragraph panel.
21 votesThe issue seems to be fixed in the latest version of Illustrator.
Please try to test it and reply back if it works as expected for you.
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With multiple selection, you have to wait before clicking on key object
Illustrator CC 2018
Windows 10With a multiple selection, if the last object you click is the one you want to align to, you have to wait a little bit before re-clicking to set it as key object, otherwise it will go into Isolation mode or Symbol edition mode (if it's a Symbol).
1 voteYou can tweak the double click speed in Windows settings or disable 'Double Click To Isolate' option in Illustrator’s Preferences > General.
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Smart guides not working on Text Area boxes
Mac OS 10.11.6 El Capitan (and also Windows 10)
Illustrator CC 2018Hi!
I have a problem with the latest version of Illustrator (I just upgraded from CS6):
Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
They do appear normally on other objects.Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.
Is anyone experiencing the same? Is there…
6 votesDoesn’t happen anymore with recent builds of Illustrator
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Ultra-slow cycling through font names with arrows and focus in Font Family field
When I try to cycle through font family list with focus set in Font Family field, it takes about 1-2 second for AI CC2018 to change both name and actual font for selected object (but it does it as ultra-fast when you drop down this field!) AI CC2017 does it a bit faster (0.5-1 second).
14 votesNo longer an issue in the latest releases
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Cursor jumps while editing Font Family name
When I try to change font name from HeliosCondBlackC to HeliosBlackC (both are installed), erasing part of the name, CC2018 moves cursor to the end (while CC2017 does not)
I also have 'Entire Font name' option chosen (and never change it), but cursor still jumps to the end.12 votesI am happy to share that we have fixed this bug in our release – 23.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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anchor point and handle display - no visible difference on screen
With CC 2018 update there is NO visible difference with ANY of the 3 options of the ANCHOR POINT AND HANDLE DISPLAY dialog in preferences.
THEY ALL LOOK EXACTLY THE SAME ON THE SCREEN!!!!!
2 votesWith version 22.1 there is feature preference added for anchor point and handle size under "Anchor Points, Handle, and Bounding Box display".
You can update to latest version of Illustrator to use the feature.
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Align to Artboard: X and Y position not established within the active artboard
Illustrator CC 22.0.1
Align to Artboard: X and Y position not established within the active artboard but retains the global X and Y position.
When selecting and copying the X position of vertex (A) on active artboard (A), then activating another artboard (B) and selecting vertex (B). When pasting the X position for vertex (A) from artboard (A) to vertex (B) on artboard (B) it pastes the global X position. The previous version retained the local artboard X position when align to artboard was activated. Which is very helpful in maintaining consistency between artboards.
1 voteThis happens most probably because the rulers mode set differently.
You can toggle it with View > Rulers > Change To Global/Artboard Rulers command.
Please reply back if it helps.
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"Preview in Browser" resets to Safari
"Preview in Browser" option in save for web window is resets to Safari everyday(After restart). Several times I tried selecting Google Chrome and set as default in browser menu, but chrome is getting removed from the browser menu automatically after I restart the Illustrator.
1 votePlease contact Apple support. macOS controls the default browser setting. You can validate the default browser by double clicking any html file on your system.
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Selecting list view does not change from grid view in "Start" screen.
v22.0.1
Selecting "list" view in the "start" window does not change the view. Have restarted numerous times. Not a big deal, but annoying when I need to see full file names (which are truncated in grid view).
1 voteThe issue no longer happens in the latest versions of Illustrator.
If it still happens for you — please comment back with details.
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Item on Selection Menu repeated in the dropdown list
I actually using the the spanish version and is there a repeated name for menu option "Object" and it seems to be useless.
1 voteNo longer happens in latest versions.
If you have a similar problem still, please comment back.
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Image File open but not showing up
When using the latest version of Illustrator cc I open vector images the image file opens however it is not visible, I do get visibility briefly when the file is shut down or resized from maximised within the program. It is only a fleeting view and disappears again when reopened or maximised?
2 votes -
some graphics missing when exporting artboard using "export as"
Hello, I am experiencing strange results during artboard export - after export to bitmap file, there is often some part of graphics missing. Latest example is this - the 1pt stroke, visible in editor, is not present on exported image. Simillar result achieved in numerous different cases, ussually some shapes or contours with white color are missing in exported image. I am includign source files, you will have the background photo link missing, but this can be replaced with any colored box with same result. This is dangerous bug, because you have to control your exports carefully, and is easy…
10 votesThe white outlines in the file have Overprint attribute set. White + overprint result in empty objects, please remove overprint attribute from the white objects and try export again.
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I can't paste into a new layer
I've updated to Illustrator version 22.0.0. I am working on a file where I need to replace a logo bug, so created a new layer. I've locked the original layer and then tried to paste the new bug onto the new layer (yes, it is selected), but I get the notice "You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all approriate layers?" So now I have to paste onto the original layer first, then move up to new layer. Is this a bug?
1 voteAs stated in the comment, if 'Paste Remembers Layers' option is turned off in Layers panel’s menu, this is an expected behavior — Illustrator tries to paste the art into a layer with the same name it was copied from, ignoring the selection in Layers.
If you disable it, Ai will respect the layer selected.
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unable to turn off this new touch type button in the character panel
unable to turn off this new touch type button in the character panel
1 voteHi Steve,
Sorry to hear that you are facing this issue. If you want to turn it off, you need to switch to some other tool. Or you can remove it from panel by the flyout menu.
If this doesn’t resolve your issue, then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here
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Adding assets to Asset Export
Illustrator 2018 is not letting me create a single asset from ungrouped layers. In the previews version the functionality was simple, you just select as many ungrouped layers and it would create a single asset.
Is this is a new fancy bug?
1 voteHi Paul,
You can create single asset from un-groupped layers by holding Opt/Alt key while adding the asset.
This is intended change in behaviour in Illustrator 2018, creating multiple assets in a single add operation was not possible earlier.
Thanks
Anish -
Zoom in and Zoom Out Through Mouse Wheel does not work
In previous Adobe PD and Illustrator versions i was using preferences setting to change the zoom with Mouse Wheel, but in this version it is not available.
16 votes -
Control panel doesn’t display 'Group' when a group has only live shapes in it
Why is it that when a group is selected, the Object Type Indicator in Control panel doesn’t call it a group?
1 voteDoesn’t happen anymore in latest builds
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