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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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361 results found

  1. autocadで作ったブロックの読み込み

    1. winodows10pro
      Adobe illustrator 2021 ver 25.4.6
      Adobe illustrator 2022 ver 26.3.1

    2. autocadで作成したdwgをイラストレーターで開いた

    3. ブロックが配置されている画層にデータができてほしかった　･･･添付ファイル25.png
      Adobe illustrator 2021 ver 25.4.6 実行時

    4. ブロック作成時の画層でデータができてしまった　･･･添付ファイル26.png
      Adobe illustrator 2022 ver 26.3.1実行時

    illustrator 2022 ver 26.0.3 では3.の結果になってくれた

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

    feng ren 様

    Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。

    Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。

    Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。


    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム


  2. Can't do changes to the containing folder - gude

    A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.

    53 votes

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    26 comments  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  3. PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。

    1
    Illustrator
    v26.3.1

    PC
    Windows 10 Pro

    2
    指定のPDFファイルを配置する、もしくは
    ファイルをドラッグ&ドロップ

    3
    PDFファイルの配置ができる

    4
    PDFファイルを配置もしくはドラッグ&ドロップ
    した時点で動作が停止し、Illustratorがクラッシュします。
    直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。

    2 votes

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    3 comments  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

    Ten_A さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    詳細な解析とサポートを頂きまして誠にありがとうございます！

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  4. Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than…

    23 votes

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    21 comments  ·  Images, Links  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  5. Upgrade 25.4.6 Not export dxf

    Upgrade 25.4.6 Not export dxf
    MacoS 10.14.6

    33 votes

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    15 comments  ·  File Save, Import and Export  ·  Admin →
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  6. 同一ファイル内にドキュメントをドラッグ＆コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件

    CC2022を使用しています。
    テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ＆コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。（コピーした方のドキュメントのテキストスレッドには異常は出ないです。）

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    検証では、以下のような結果となりました。

    • 提供いただいたデータで再現確認ができました。
    • 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
    • 提供いただいたデータを別のドキュメントにコピー＆ペーストし、アートボードの複製を行っても再現できませんでした。
    • 関連しない他のデータでは問題が発生しない。

    こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。

    再現方法などのアップデートがありましたら、ご報告いただければと存じます。

    よろしくお願いいたします。

    Illustrator チーム

  7. 別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる

    オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    macOS Catalina 15.7
    Illustrator 26.0.3（2022）

    問題が発生したときに実行していた手順
    1　aiデータを開く（ファイル名　1.ai）
    2　別名保存する（ファイル名　2.ai）
    3　JPG書き出しをする（ファイル→書き出し→書き出し形式→ファイル形式：JPG）
    4　保存されたJPGをFinderの「情報を見る」で情報を開く

    想定していた結果
    ファイル名、タイトル共に「2」となる

    実際の結果
    タイトルが別名保存する前の名前「1」となる

    業務のワークフローで、
    aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
    PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
    という手順を行っています。

    PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。

    数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。

    よろしくお願いします。

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Ilustrator 製品版フィードバックへのご協力ありがとうございます。


    OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。

    Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。


    書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。


    よろしくお願いいたします。

    Illustrator チーム


  8. SVG Export Settings not applied

    Operating System: macOS Monterey v12.1
    Illustrator version: 26.1

    Steps:
    1. Open .ai file or .svg file in Illustrator that uses a gradient
    2. Export as SVG with the following settings (see attached screenshot):
    - Styling: Presentation attributes
    - Font: SVG
    - Images: Preserve
    - Object IDs: Unique
    - Decimal 2
    - Minify: yes
    - Responsive: yes

    Expected Result:
    - The SVG elements use the "fill", "stroke", etc attributes directly
    - No <style> tag
    - No inline style attributes in the SVG elements
    - Object IDs are random strings (uuid)
    - SVG shouldn't have the <?xml starting tag

    Actual Result:
    -…

    6 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  9. SVG export for screens not working properly.

    Windows 11 22000.556 / Illustrator 26.1

    Hi there,

    The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.

    I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.

    Best,
    Alex

    10 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Click-drag fails... snaps back

    Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.

    Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.

    Mac mini M1
    MacOS 12.2.1 Monterey
    Apple Magic Mouse (no Wacom or other third party drivers)

    Same behavior on two identical machines.

    Works fine with v26.0.3.

    147 votes

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    117 comments  ·  Tools  ·  Admin →
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  11. Problem with Type on a Path after ver. 26.1 update

    Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.

    8 votes

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    10 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  12. Alignment to guides doesn't work

    I cannot align objects to my guides. Why?

    1 vote

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    2 comments  ·  Align, Distribute  ·  Admin →
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  13. オブジェクトの寸法数値の表示がおかしい

    イラストレーター2021の長方形ツールで数値入力して四角形を作成し、四角形の寸法数値を確認したところ、ウィンドウ上部に表示された数値と、変形ウィンドウ内に表示された数値が異なる。
    どちらの数値が正しい？

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品フィードバックへご協力いただきありがとうございます。


    環境設定の「プレビュー境界を使用」のオンオフの違いということで、こちらは完了とさせていただきます。


    よろしくお願いいたします。


    Illustrator チーム

  14. Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.

    The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
    Steps to Reproduce:
    1. Draw a rectangle, 3 x 4 inches (for example).
    2. Apply 0,25 in of corner radius.
    3. Change the stroke to 6 pt and set the dashed line at your taste.
    4. Look at the bottom right corner of the rectangle.
    Please check the attached images.

    13 votes

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    4 comments  ·  Strokes  ·  Admin →
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  15. Blend Modes Hotkeys are broken

    Illustrator allows users to set custom hotkeys for blend modes, in Keyboard Shortcuts > Tools, right in the very bottom.
    Aside from direct commands for each available blend mode, there are two contextual keys: Next Mode and Previous Mode.

    They don’t work as expected. Let’s make a simple test.
    1. Assign Shift+9 (displayed as 'Shift+(' — which is not correct, actually) for Previous and Shift+0 ('Shift+(') for Next blend mode.
    2. Put two colored shapes in a stack, to see what’s happening when you change modes
    3. Open Transparency panel, to see which mode is chosen (for some reason Properties…

    16 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  16. デザインが表示されなくなる

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。

    ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。

    いったんこちらのレポートは対応完了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム


  17. 行間値が表示されない

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    内容:

    行間値が表示されなくなります。たまに治る時があります。
    テキストブロックの行間は全て同じ値にしていてもすべてのテキストボックスで行間値が非表示になります。行間を変更したときに表示されるので、それで値の確認をしています。

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。

    ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。

    こちらのレポートは、いったん対応完了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム

  18. Illustrator Arabic text issue

    Mac Os Big sur Version 11.6

    Illustrator 26.0.2

    Steps done -​ Opened existing files in 2022 version and the text was showing different as it shows in 2021 version. this issue with all the Ai files.

    To show the issue, a screenshot is added below.

    6 votes

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    2 comments  ·  Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. 文字パネル内でピリオド入力ができない。

    1.OSとAdobe Illustratorのバージョン
    Mac OS Monterey12.0.1/Illustrator26.0.2

    2.問題が発生したときに実行していた手順
    文字パネル内でフォントサイズや行送りなどの調整で小数点を指定する際に.（ピリオド）を入力しても反映されず、整数のみの数字として認識されてしまいます。

    3-4.想定結果と実際の結果
    例）1.5pt→15pt

    3 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    他のユーザーさんからご提案いただいた、以下の操作をお試しください。


    1. Macの「システム環境設定＞言語と地域」で、優先が「日本語」になっているかを確認。
    2. 右下の「詳細」をクリックして、通貨の単位設定が「通貨＝日本円」、さらにカンマとピリオドが正しく設定。
    3. 上記を正しく設定し、再起動する。

    こちらのレポートは対応完了とさせていただきます。

    また、何かありましたらご報告ください。

    以上、よろしくお願いいたします。

    Illustrator チーム

  20. Transform Again bug 変形の繰り返しバグ

    変形の繰り返しで多数のオブジェクトをサイズ変更すると、サイズが狂う。
    速くすると特に症状がでます。

    30 votes

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    8 comments  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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