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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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108 results found

  1. テキストにセットしたFOT-UD角ゴが正しく表示されない。(設定の狂った小塚ゴシックで表示される)

    テキストにセットしたFOT-UD角ゴフォントが正しく表示されない。
    ドキュメント内のすべてのFOT-UD角ゴに適用されるわけではなく、正常に表示される部分とされない部分が存在している。

    ドキュメントを開いた際に、FOT-UD角ゴではなく、UDKakugo LargePr6N-M-90ms-RKSJ-H*のアクティベートを求められることから、UD角ゴを指定した際に、フォントの英語名での指定にすり替わっているのではないかと考えられる。

    ディアクティベーション後にリアクティベーションしても治らない。
    ドキュメントをFOT-UD角ゴで作って保存後に閉じて開きなおすと、UD-kakugoがないとされて、表示が崩れる。
    その後、FOT-UD角ゴを指定しなおしても、小塚ゴシックで表示される。
    なので保存をするとUD角ゴを使っていた部分すべてが崩れる。
    修正をしても保存したら崩れる。
    Adobe Fonts側の問題なのか、illustrator側の問題かわからないので、ここに報告しておく。

    (フォントの内部的にUDkakukgoの情報が保持されていて、上書きができない?)

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご提供いただいた検証用ファイルにて、再現を確認いたしました。
    調査を行ってまいります。
    今後、追加での情報提供をお願いすることもございますので、その際はよろしくお願いいたします。

    Illustrator チーム

  2. Scripting window keeps appearing and no way to remove it

    Uninstalling/Reinstalling does not remove prompt. Starting appearing after most recent update to with the new ipad features. Going back to older version, the window doesn't appear.

    6 votes

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    7 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
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    This issue is happening due to a security feature added in Illustrator to inform the user if any external application tries to execute a script in Illustrator.

    Solution: Update your Logitech options app to the latest version – https://www.logitech.com/en-in/product/options

    https://helpx.adobe.com/illustrator/kb/fix-scripting-error.html

    We heard from some users that above solution is not working for them, we are investigating this issue. Meanwhile users can try the below workaround

    Create a JSX file with the following content:
    app.preferences.setBooleanPreference(“ShowExternalJSXWarning”, false);
    Save the above JSX file. Now, go to File > Scripts > Other Script, and choose the newly saved jsx file.

    This will suppress the warning dialog and run the script.

  3. 別名保存でファイル名入力時に特定のキーコンビネーションで見えない特殊文字が挿入されCC同期エラー

    MacOS BigSur11.4 / Illustrator2021 v25.2.3

    Illustrator別名保存でファイル名入力時に、
    意図せず[control]+[option]が押されることで、
    表示できない特殊文字が入り、CC同期でエラーになる
    上記コンビネーションで、文字が入力されないようにしてほしい。

    1 vote

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    Under Review  ·  0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 楕円シェイプを含む選択範囲に対して回転をかけると変形パネルの高さの数値がおかしくなる

    楕円シェイプとその他の図形が同時に選択されている状態で回転をかけると変形パネルのHが異常な数値となる。

    環境
    macOS10.15.6 Illustrator ver.25.2.3

    再現手順:
    1. 楕円シェイプとその他の図形を描き全てを選択する。
    2. 回転ツール又は変形パネル等を利用して選択範囲を任意の角度に回転する。
    3. 変形パネル上のHの数値が選択範囲の正常な高さを示さない。

    期待する結果
    変形パネルの高さの項目が選択範囲の高さを正常に表示する。

    実際の結果
    変形パネルの高さの項目が選択範囲の高さを正常に拾わない。

    とりあえずの対処法ですが、シェイプを拡張することにより通常のpathItemとすると意図した数値が得られるようになります。

    7 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「楕円シェイプを含む複数図形を選択して回転すると、オブジェクトの高さ(H)の情報が正しく数値反映されない」という問題ですが、検証でも再現いたしました。

    今後、開発状況などのアップデートがありましたら、こちらでご報告いたします。

    今後ともよろしく願いいたします。

    Illustrator チーム

  5. Input Boxes turn blank when Tabbing

    Input fields turn blank when tabbing between them (tab key), and do not show the current value.

    Keywords:
    text entry
    text entries
    input fields
    input boxes
    blank
    white
    bug

    AI version 25.3
    macOS 10.17.7

    3 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We are able to reproduce this issue and investigating this further.

    Kindly use below mentioned workaround meanwhile:
    1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”

    Regards
    Ankit Goyal

  6. 配置した画像のバウンティングボックスが勝手に大きくなる

    OS:Windows10
    Illustrator Ver:25.2.3

    psd画像を配置して回転(90°)させると勝手にバウンティングボックスが画像サイズ以上になります。

    新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。

    1 vote

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    Under Review  ·  0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  7. ドロップシャドウを適用したオブジェクトをグレースケールに変換するとシャドウ部分がマスクされてしまう

    macOS10.15.6 Illustrator ver.25.2.3

    再現手順:
    1.長方形を作成し塗りを設定し、「効果→スタイライズ→ドロップシャドウ」を適用する。
    2.1のオブジェクトを選択した状態で「編集→カラーの編集→グレースケールに変換」を適用する。
    3.オブジェクトの下に適用されているドロップシャドウ部分がオリジナルの長方形をドロップシャドウパネルの「X軸オフセット・Y軸オフセット」分移動した状態の図形にてマスクされる。
    4.「分割・拡張」を適用してアピアランスを分割するとマスクされた状態でビットマップに落とされる。

    期待する結果:
    シャドウをクリッピングせずにカラーの変更のみ行う。

    実際の結果:
    シャドウがクリッピングされてしまう。

    以前に報告されていた投稿がありましたが、一部に挙動の誤認があるため、新たにバグ登録を行いました。
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/38758498-ドロップシャドウのバグ
    また、光彩(外側)においても同様の挙動となります。

    3 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象を確認いたしました。
    追加検証を行ってまいります。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  8. パスの線(丸形線端)を分割・拡張すると端が切れる

    カーブしているパスの線(丸形線端)を分割・拡張すると端が切れます。

    1 vote

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    0 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた問題が再現できました。
    追跡調査を行います。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  9. UIスケールはどこ?

    V25.2.3
    環境設定<ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。


    どうぞよろしくお願いいたします。

    Illustrator チーム

  10. 配置メニューでキーボードアクセラレーター「C」が重複している

    • Windows 10
    • Illustrator Version 25 (all)

    ファイルメニュー→配置メニューを利用した際にファイルメニューが表示されますが、「クラウドドキュメントを開く」と「置換」で、キーボードアクセラレーター用のキーである「C」が重複し、置換側が働かなくなっています。

    Version 24まではクラウドドキュメントのメニューがなかったことから、Version 25としての不具合に相当します。

    5 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた問題が再現できました。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  11. Illustratorメニューの効果をクリックすると、プルダウンメニューのテキストが大きく表示されてしまう

    1. Windows10、Adobe Illustrator V25.2.1 2.Illustratorを起動>メニューの効果をクリック>メニューの内容が表示される 3.ほかのメニューと同じサイズのテキストが表示される 4.プルダウンされたメニューが他より大きく表示されている
    1 vote

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた問題が再現できました。
    追跡調査を行います。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  12. Change case changes other things

    I used the change case tool and it removed my paragraph centering on my header line and the modified tab points.

    1 vote

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    1 comment  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →
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  13. View Using GPU Gets Greyed Out Permanently with Outline Mode

    Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

    Illustrator 25.1
    OS: Windows 10
    GPU: 2 x NVIDIA Titan Black
    RAM: 64 GB Memory
    GPU Driver: Driver 460.89
    Display: ASUS PQ321Q 4K

    76 votes

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    Under Review  ·  137 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Art Brushes offset in Large Canvas documents

    Reproducible in Illustrator 25.0.1 and 24.3, Windows 10.

    In Large Canvas documents, art brushes appear offset from the path they are applied to. The effect is more pronounced with larger stroke sizes and larger brush objects.

    1. Create a large canvas document (an artboard with at least one dimension larger than 16383 points)
    2. Create an art brush, or use one from a library.
    3. Draw a path and apply the art brush.
    4. The art brush is offset from the path by an amount that increases as stroke size is increased.

    Expected result: in normal (sub-16383 pt) documents, the art brush is centred…

    17 votes

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    11 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Stability update made Illustrator very unstable

    I noticed the 27/07/2020 update described itself as addressing stability issues, which I didn't have. Since the update ran, 3 hours ago, I've had three crashes - all when copying text and graphics together. My crash report crashed too.

    5 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  16. New Illustrator 2020 laggy and slow on the simplest of tasks

    Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.

    4 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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    General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
    We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
    Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

    This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

  17. Illustrator 24.2 EPS title information changed to "Adobe Illustrator Artwork"

    Previously when saving eps files, the "Title" information embedded within the file would be the filename. It appears that with version 24.2 the eps title information defaults to "Adobe Illustrator Artwork". Can this be corrected back to the filename? Our RIP uses this title information and now all our files are being processed with the same name.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  18. BUG: Envelope Distort (with Anti Alias option on) changes colour values of embedded images.

    When trying to use Envelope Distort (eg Mesh) and the 'Anti Alias' option to maintain clarity, if the artwork features embedded images (eg a multichannel PSD that must be embedded for Envelope Distort action) it is clearly seen the results with and with AA active are different. Only without use of AA will the colour values remain faithful to the original pre-distorted image.

    Whilst I would expect some changes along edges, etc. that would benefit the most from using AA, it is seen across the entire image. This is not correct and renders the Envelope Distort function unusable for these…

    6 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

    16 votes

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  20. Illustrator 2020 v24.1.1 - "Real-Time Drawing and Editing" can't save new symbol

    I tested the new Real-Time Drawing and Editing feature today and found that once I finished my drawing, dragging it over to the Symbols pane to create a new symbol as I normally would resulted in the attached error.

    This was the first bit of work I had done since enabling this new feature so I suspected it was the cause and I moved on to two other projects to confirm. One of those worked correctly - the simpler project - and the other did not. So two out of three drawings could not be turned into symbols, and the…

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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