Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
53 results found
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Ink value changes to 0 while adjusting color
When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.
In the screencap, the Cyan value changes to 0 so the colormix changes completely.
Operation version: MacoOS Ventura 13.2.1
Version Illustator: 27.3.14 votesWe have fixed the issue and a build with the fix is available in Beta.
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Straight lines don’t allow to add points to their centers / middles
So, I created a square, changed the line brush with something else, and then cut the 4 corners with scissor tool. Then, if I select the add anchor point tool, and click in the EXACT MIDDLE of the newly created line (which I cut from the square), it will not allow me to do so. It's just saying you only can add anchor point on the path line.
Please help me Adobe...
4 votesThis is fixed in the latest Beta Build 29.5.0.15 — now straight lines allow to add a point at the center positions. Please check if this now behaves as expected and comment back.
However, the team didn’t make it into the snapping feature requested in comments — to be able to snap to middles of any segment, curved or straight. If you need one, please upvote this split request.
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When moving object it counts as hundreds of inputs, filling the history
When you move an object with the mouse, it seems to consider each pixel or so it moves as an individual input, so if you just quickly drag something, your history is completely filled and it is impossible to undo enough to undo the single move. It also shows up as 'Undo' in the history tab rather than 'move' - only the final one is considered 'move'.
3 votesSeems fixed in Beta 30.0.0.14
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Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
3 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
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3 votes
The team expects it to be fixed with the latest Beta 28.8.0.19.
Please try to install it and see if it works as intended.
Please comments back either way.
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Clipping Path Dimensions disregarded when exporting JPG in version 28.5
When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?
3 votesThis is a bug similar to that one:
Rasterizing a clipped image/group of objects results in extra white space in the resulting image — https://illustrator.uservoice.com/forums/601447/suggestions/35245114
Both are fixed in the latest Beta build and are expected to be pushed into 28.6 GA build.
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Placing an SVG file with View->Snap to Pixel enabled distorts the image
If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.
3 votesExpected to be fixed in the latest Beta Build 29.5.35 — please check and comment back
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Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing…
3 votesThe fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.
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Insufficient data for an image
Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.
Machine: Mac Studio 13.5.1 (22G90)
Illustrator 27.8.1I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.
3 votes -
Finder Apps and Adobe Bridge no longer open Adobe Illustrator
Something changed with the last update that altered the default association between Illustrator files and the application. I first noticed it when my barcode app failed to launch Illustrator upon export—something that had been working perfectly for years. Then, I encountered the same issue in Adobe Bridge: every time I double-click a .ai file, it simply won’t open.
After investigating, I discovered that the default file association for .ai files had been changed to something called IllustratorDiagnosys (see screenshot). Manually changing this back to Adobe Illustrator within Bridge resolved the issue inside that app, but external applications and links are…
2 votesReported to be fixed in the latest Beta 29.6 173 — please check and comment back
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AI 29.1 - Missing New Help Bar
The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.
Using macOS Sonoma 15.1.1
2 votesHelp Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
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Livetracing Bitmaps gives results with random shades of black
Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.
2 votesKeith, the team reverted the Image Trace panel back to the more stable version. If you use 27.7 version, you can try to update to Beta, or revert to the older version, or wait until the Beta version will go stable.
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Moving an object manually to align with another object, moves the wrong object
Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead
2 votesReported to be fixed in Beta 29.5.0.15 — please try to check if it now works as intended
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