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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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44 results found

  1. PDF save

    in Ai CC 2017 and earlier i could save a file to "press quality" and uncheck the "preserve illustrator editing capabilities" to make a smaller PDF... a 70 MB Ai file could be saved to a "press quality" file at about 16 MB. now when i uncheck said box the PDF is 700KB and doesn't open as a PDF but has this text: "This is an Adobe® Illustrator® File that was saved without PDF Content". and if i leave it checked the resulting PDF is the same size as the Ai file. What happened?

    1 vote

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    Cannot Reproduce  ·  3 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Pop up descriptions missing

    The pop up descriptions for the various buttons on the toolbars are very inconsistent; sometimes they appear and sometimes they don't. Sometimes they take a long time to appear and sometimes they're fairly quick. Please fix this, as it is impossible to figure out what a tool does from an image, text is required.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Cannot Reproduce  ·  Ashutosh Chaturvedi responded

    Can you please share the version of Illustrator you are using and the operating system in use. We cannot recreate the issue at our end.

  3. spellcheck is in german?

    My "Idea" would to NOT have spellcheck stuck in German for a US English user.

    1 vote

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    Cannot Reproduce  ·  0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Aesthetic Defect on illustrator Dock Icon once opened.

    When opening Adobe Illustrator, its been noticed that every time when in MacOS High Sierra, the app icon now has a little graphic defect at the bottom.

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    0 comments  ·  Other...  ·  Admin →
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    Cannot Reproduce  ·  Ashutosh Chaturvedi responded

    This may have been an issue on one of the earlier 10.13 beta seeds. We cannot reproduce the issue on the released version of High Siera

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