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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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180 results found

  1. Unable to save Illustrator file as svg using artboards

    We use Illustrator to draw lots of icons.
    If we place each iocn on an artboard and try to save each artboard to a file by selecting Save as -> svg -> use artboards -> all,
    we expect multiple icons to be saved to multiple svg files.

    We actually get multiple svg files, but each svg contains all layer names from the original file and one svg icon.

    It would be very helpful, if manual cleanup after saving / exporting wasn't necessary.

    2 votes

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  2. JPG Import bug CC 2019

    macOS 10.13.6
    Ai 23.0

    Try to open or place a .jpg or .jpeg file
    -> Error-Message "File could not be read because there was an error"

    Does work with other images. I attached the original image.

    (After running the image through imageOptim the import works)

    2 votes

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  3. Split to grid on multiple artboards

    Tdlr: horisontal guides made with "split to grid" go onto the first artboard, when they shouldn't.

    I use split to grid to make myself a grid to work on and it works fine on a single artboard. But if i try to make split to grid on any other artboard than the first one, it sends the horisontal guides to the first artboard and keeps the vertical ones on the correct one. The lines stay grouped and can be moved, but it takes extra time and effort.
    This happended on different machines.

    Writing this on a phone, but I can…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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    Can’t reproduce in the latest version.

    The description is no exactly clear, so it’d be nice to get a video of the behavior, along with the exact steps: what configuration of artboards do you have, what and how do you split exactly, what do you do next to make guides.

  4. Currently selected artboard not automatically highlighted as per normal

    Running Mac 10.13.6 and AI 22.1

    In all previous versions of Illustrator the artboard you are currently on remains highlighted so you know which on you are on.

    In this version, the artboard is only highlighted while working in it. If I click into a menu item (say 'Object') then the highlighted artboard disappears and I no longer know which one I am on. Clicking on the blank artboard, which usually highlights that clicked on artboard, doesn't work. The only work around is to click onto another artboard and then back to the first. I've had this issue maybe 6…

    2 votes

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  5. 3d extrude and bevel problem

    Illustrator crashes when attempting 3d extrude and bevel or it does not do extrude and bevel at all.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  6. adobe illustrator link images broken between mac and windows client

    adobe illustrator link images broken between mac and windows client (if link images not on the same path as illustrator file)

    2 votes

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  7. Artifacts that shouldn't be there

    I've noticed that sometimes there will remain some random artefacts of after deleting anchors that are ordered in lines or curves around each other.
    It will remain there, can't be selected, and even if the rest of the original form is removed, it still remain.
    It is not shown after rendering the image though.
    It occurs sometimes, and could be disturbing.

    Latest in CC 2018-01

    2 votes

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  8. cant copy text from illustrator and paste to indesign

    When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.

    2 votes

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    The latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.


    Please check if it works for you now and comment back.

  9. Layer Panel is blank & not representing any layer panel icons or titles

    Layer Panel went blank randomly in a multi-layered project. Cannot view titles or any icons. Sometimes running the mouse over layer panel reveals the information that the mouse points at, however, only to disappear (title info, icons etc) if you click on layer.

    Latest version of Illustrator CC 2018. Have rebooted system twice, one shutdown for several hours, one restart. Also researching online to find similar issues. Seems to be relatively new issue.

    2 votes

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    Need More Info  ·  Anish Kumar responded

    Sorry to hear that you are facing this issue. Can you please check layer options dialog?
    From panel flyout open Layer Options and see if the thumnails for “Layers” “Groups” and “Objects” are selected and “Top Layer Only” is Not selected.

    Also “Show Layers Only” check box should be deselected.

    let me know if this solves your problem or not?

    Thanks
    Anish Kumar
    Illustrator Team

  10. Font name not suggested when typing in

    When I want to change a typeface to another and I start typing in the name, instead of loading a list of installed fonts related to the characters being typed, nothing happens. No suggestions loaded at all.

    2 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Love,

    sorry to hear that you are facing this issue. Can you please click on the little rectangle in the font name (below search button) and see the option selected?

    If it is “Search First Work Only”, change it to “Search Entire Font Name” and it will solve the issue.

    Thanks
    Anish Kumar
    Illustrator Team

  11. Show Tints/Shades menu issue

    Show Tints/Shades menu in color guide does not allow to select a color on a first click, most of times you have to click several times to select the color, and on my Cintiq 13 Companion it is almost impossible to do it with the stilus.

    2 votes

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  12. Borders_Dashed Treatment Changes Spot Color to Process

    I draw a box, stroke it with a spot color, apply a "borders_dashed" treatment. The Spot color becomes process. Please fix.

    2 votes

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  13. テキストレイアウトの更新について

    テキストレイアウトの更新をしてファイルを保存しても、毎回ダイアログ警告が表示される

    1 vote

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    Please package the document with all the fonts used and send it to the team for investigation to sharewithai@adobe.com

    Please also put the link to this report for tracking in the text: http://illustrator.uservoice.com/forums/601447/suggestions/49178399

  14. Undo deletes more than one history step

    Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.

    Illustrator version: 23.0.3
    OS: Mac OS Mojave 10.14.4

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  15. Printed image dimensions .5" larger than dimensions in Illustrator

    Mac Sonoma
    Illustrator 29.1

    I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  16. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

    1 vote

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  17. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  18. 特定のデータで印刷ができない

    あるデータで印刷をするとメーターが100%で止まってしまい、印刷ができません。
    しばらく待ってもプリンターが反応せず困っております。(プリンターダイヤログにも表示されません。)

    これ以外のデータは正常に印刷可能です。

    キャンセルを押すとフリーズしている様子もなく、普通に印刷キャンセルされます。
    新規ドキュメントを作成し、コピー貼り付けしてみましたが、それも同じ症状です。

    データ自体は他に比べ極端に重いデータでもなさそうです。(41956KB)

    また、他のPC環境でも試しましたがどのPCを使っても同じ症状で、
    そのデータの中の一部パスデータをラスタライズしたり、データ自体をPDF化すると印刷が可能でした。
    出来ればPDF化などせずに印刷をしたいです。
    何か解決方法がございましたらご教示をお願いいたします。

    <環境>
    PC:Windows 10 Pro
    バージョン:22H2
    プロセッサ:Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz 2.40 GHz

    illustrator CC v28.5

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  19. MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    1 vote

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  20. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    1 vote

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