Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
320 results found
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saved workspace not the same after 22.1 update
After 22.1 update my workspace is missing saved tool of Symbol, Brush, & Graphic style libraries. Only cloud character library is okay. Reset workspace in menu doesn't work.
3 votes -
Selection tool, bounding box
Square did not fill with the fill color I selected. The objects are all pixelated and not clear. Bounding boxes keep disappearing. Objects moving back to previous positions.
3 votesIllustrator can display artwork in Preview mode and Outline mode — with only lines edges drawn. You can switch between this modes with Cmd/Ctrl+Y hotkey or via View > GPU/CPU Preview / Outline command.
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Can't work on a server - crashing and not saving files
I recently updated my OS to High Sierra V. 10.13.3 and have Illustrator CC18 22.0.1. I work on a server and at first, every time I tried to resave a file for the second time it would crash. Now all of a sudden I am able to save once and when I try to save the second time it says it can't and I have to save the file with a new name. It also keeps making .tmp files. If I work off of my server on my desktop this does not happen.
3 votesPlease upgrade to macOSx beta: https://beta.apple.com/sp/betaprogram/.
Please review, our support policy on network drives: https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
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Node.js: Server-side Javascript has stopped working Windows is checking for a solution to the problem
I went online to and followed the steps in Control Panel under Programs and Features. And the javascript message continues to pop up. Please advise
3 votes -
Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.
I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.
2 votesThe 'Disable Auto Add/Delete' option in Preferences > General controls this behavior
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Cannot Resize Anything, version 30.0, went back a few updates hoping it was a bug of the new version but it's still the same.
Please fix this resizing problem I can't work.
2 votesIt happens when one accidentally disables Bounding Box with Cmd+Shift+B hotkey. You can try to toggle it back with the same shortcut or via View > Show Bounding Box.
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Exported EMF file gets corrupted
Illustrator (desktop version) version
Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2- Export EMF file
- Open the exported EMF file
Expected result: the file opens
Actual result: a message appears stating the file is corrupted when attempting to open it.
2 votesAs per the original poster, anchor was outside the artboard.
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定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it
最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態（トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
途中の段階で別名保存したPDFは問題なく開けます。
入稿データ等の場合かなりマズい状態です。2 votesThe issue has been reported to be fixed in 29.8.1 build. Please update, test, and comment back if it truly is
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Object size (width/height) swapped in control bar.
See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.
2 votesShape’s width and height differ from path's width and height, as explained in comments.
To deal with the second half of the problem, vote for this request to make Offset Path to respect the original position and the direction of a path.
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Stroke appears to have Brush applied with no actual Brush
When I am in ANY artboard, I draw a .0139" x .0139" OR 1px x 1px square to center my artboard. I zoom in to as far as I can to then pull my ruler from top left to center the artwork on the page.
2 things,
1 the square (1px x 1px) appears to have a brush stroke on it as it does NOTAND
I cannot pull the centering tool (in ruler, Ctl-R ) onto my artboard to then center the coordinates.
2 votesGPU mode Ai uses by default is fast, but can be imprecise at high zoom levels. To see the art the way it’s drawn, with no precision rounding artifacts, toggle it to CPU mode instead.
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Pasting text within text box changes formatting to neighboring type
I am trying to cut and paste type within an area type box. I have the type formatted with mixed attributes. But when I paste the type in its new location all formatting is lost and it assumes the format of the type next to where I paste it.
2 votesThis can happen if the 'Paste text without formatting' option is toggled in Preferences > Clipboard Handling. This would cause Ai to paste text with no formatting, adapting it from the target text.
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Pathfinder & Shape Builder: glitch when joining curvy shapes
I'm trying to join two round shapes and I'm always getting unexpected shape glitches in the result path. I tried making this new shape using pathfinder and shape builder, but the results are the same.
Sending before/after screenshots attached in outline view.
Version 28.1 (2024)
Please help!
2 votesThis is regulated by the size of the art processes and the precision value (measured in absolute values) one can edit in Pathfinder Options.
Although vector paths stay continuous no matter how deep you zoom in, they are still stored on a canvas with rather finite coordinates, and all calculations are still very finite.
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Demension Font size
when i using the demension tool, the size of the number to small and then me change the size of demension number and it only work on one, so when i click orther demension number the number of font size has changed but the demension number is not
2 votesThe issue seems to be resolved in the latest builds.
Please verify or refute it and comment back.
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Envelope Distort, Layers, and Illustrator Performance Bug
I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.So far, the work-a-rounds that…
2 votesAs per the comment from the developer of the LTTR/INK plugin, this issue is going to be fixed in the upcoming update of the tool.
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Type on path not converting to outline
Operating System: OS X Ventura 13.4.1 (c) (22F770820d)
Version of Illustrator: 27.7I have an artwork which includes some type on a path (circle). When I go to send the file to a printer (PDF), I always outline the text as we've had issues in the past. For this artwork I've selected all the content and selected 'Convert to Outline', which has worked fine on all the type except the type on a path elements which just disappeared. I restarted Illustrator, but this didn't solve the problem.
The Type on a Path was part of a group, so I then…
2 votesThe issue appears to be fixed in 27.8.1.
Please comment if you still have it.
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Can't resize objects, issue with selection tool
Can't resize objects like images or text boxes once they have been placed. Could only use scale and rotate for resizing items. Seems the selection tool isn't working as it should, or it's illustrator itself. I've seen this seems like a recurring problem over the years
2 votesThis often happens when the bounding box gets accidentally turned off, presumably with the Cmd/Ctrl+Shift+B hotkey. You can turn it back on with this key or do it with the View > Show Bounding Box command.
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I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.
I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...
2 votesThe problem got solved by enabling the bounding box back: View > Show Bounding Box (Cmd/Ctrl+Shift+B)
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Problems with exporting PSD
I am having an hard time exporting my file as photoshop file
2 votesIllustrator app cant save anything when disks are full. Please try to free some space and try again.
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Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color
This issue is not new and occurs for a few years at least.
I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…2 votesThe solution provided in the comments below.
However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.
If you think Illustrator should pick another color in cases like this — please continue voting.
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Illustrator changing color values every time I reopen program v 26.0.2
I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.
2 votes
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