High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics
Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:
Paths will appear jagged and generally do not display correctly.
Altering the zoom level affects these artefacts.
Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.
Additional Note: Works correctly in CMYK document.
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AI_2018_CC.png 39 KB -
Screen_Shot_2018-02-28_at_7.46.38_PM.png 419 KB -
Screen_Shot_2018-02-28_at_7.39.44_PM.png 1934 KB -
Bug_Error.mov 4356 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.56.png 12 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.41.png 14 KB -
Screen_Shot_2018-01-10_at_8.32.52_am.png 479 KB -
Screen_Shot_2017-12-30_at_4.50.20_PM.png 1155 KB -
Logo_problem.ai 384 KB -
Screen_Shot_2017-12-19_at_15.23.06.png 362 KB -
Screen_Shot_2017-12-08_at_10.32.01_PM.png 658 KB -
Screen_Shot_2017-12-08_at_10.31.57_PM.png 568 KB -
Screen_Shot_2017-12-08_at_10.31.50_PM.png 614 KB -
Untitled-2.ai 1618 KB -
Screen_Shot_2017-11-27_at_10.45.11_AM.png 862 KB -
Screen_Shot_2017-11-13_at_12.47.27_PM.png 188 KB -
Screen_Shot_2017-11-10_at_11.47.47.png 164 KB -
Screen_Shot_2017-11-01_at_09.14.56.png 322 KB -
Screen_Shot_2017-10-25_at_19.30.32.png 441 KB -
Screen_Shot_2017-10-09_at_8.00.22_PM.png 777 KB -
Screen_Shot_2017-10-09_at_8.00.16_PM.png 1122 KB -
Screen_Shot_2017-10-03_at_9.08.53_PM.png 422 KB -
system_information.png 282 KB -
Illustrator_information.png 294 KB -
Screen_Shot_2017-09-18_at_7.16.12_PM.png 266 KB -
Screen_Shot_2017-09-15_at_1.35.45_PM.png 16 KB -
Screen_Shot_2017-09-15_at_1.35.34_PM.png 18 KB -
Screenshot_2017-08-03_09.21.02.png 33 KB
![](https://secure.gravatar.com/avatar/bf8951ce1ba0239d34123679a258bba5?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
the issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issue
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Anonymous commented
I lost two whole days at work just because of this bug. Am I getting a discount or an apology ?
No!
What happens if I dont pay to adobe each month? do I get a couple of extra days to pay up?
No!
unbelievable. -
Michael commented
Are you for sure, Adobe? How about fixing such problems instead of spamming useless XD updates when everybody is on Sketch and waiting for InVision Studio?
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boo commented
I wonder if I can call my state's AG's office about a fraud complaint? 🤔
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Tomasz commented
Still. Come one how long will it take? People need to work. Spending huge many on the computers and cannot work on it. Bollocks!
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Petr Belák commented
Come on! I've got the same problem in Design too. Every year you are worse and worse. I hope you do some compensation for us. Wake up! THX
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Anonymous commented
Fix the ******* gpu rendering bug on high Sierra. This is ******* pathetic from you guys. Issue has been going on for 3 months. It's not that fuckinng hard, do your ******** job
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Peter Ohlsson commented
What the **** is wrong? Fix it!
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Olof commented
This is super frustrating. Just bought a new MacBook Pro 13-inch without Touch Bar to speed up my workflow but the result is the opposite. Please fix this asap.
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Anonymous commented
I'm experiencing the same problems and increasingly frustrated!
As well as record low rendering time/quality for After Effects with a brand new Macbook Pro 13-inch.
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JohnnyCo commented
Please this is affecting my work. I need to print, Im about two weeks behind Schedule. I really really need this fixed ASAP!!! Common Adobe!!!
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CJ commented
WHAT IS THE DEAL? I WANT A STRAIGHT RESPONSE....ie. "WE CAN'T FIGURE IT OUT." This is Major. I NEED TO KNOW WHAT IS GOING ON
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Roberto Wagner commented
For christ sake, you have to do something about this issue. I can't work on my computer and I have paid Apple a good amount of money and I pay Adobe every month. Meanwhile, people with hackintoshs and cracked software are working smoothly.
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Rocio commented
After upgrading to High Sierra, I started to see all the files I opened, as if they had white strokes, or as if I had used the eraser on them, when I moved them around or modified their scale they looked good, and , they were varying, the error was removed, disabling the performance by GPU
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Anonymous commented
Alternatively I can pass the feedback to apple? Nope.
Alternatively I can switch to Affinity.
Goodbye Adobe 😒 -
Anonymous commented
So, how long Adobe? Another month? Another year? Two more lawsuits? What will it take. Well I'm switching to Affinity ASAP. Bye.
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dumb commented
Hey Ashutosh, can you add the link to the class-action lawsuit against Adobe for fraud? Thanks.
Months of dues and no useable product...
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Elena Pomfret commented
I am sick of this problem, it is really affecting my workflow. This problem has been going on for months and it seems that nothing is being solved.
It was the worst feeling the other day when my monthly amount came out of my bank account for a product I can't even use. I am disgusted in Adobe- where is our compensation?
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Anonymous commented
I don't even have the option to disable the "Automatic graphics switching" on my energy saver settings, so I'm still left without even a workaround. It takes twice as long to design things with this glitch!
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Anonymous commented
I have just got my new mac :
(MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
Intel Iris Plus Graphics 650 1536 MB
and have a huge problem with this bug. It is impossible to work with lines all over the place. -
Anonymous commented
Also having this problem, please fix this... I'm using high sierra 10.13.2 Macbook Pro 2017 non touchbar