after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
I recently had to upgrade my computer because the virus protection would not work any more. SO I bought a new MAC with the High Sierra 10.13.3 operations system. The techs thought I would not have a problem with my older CS5.1 Adobe Software. WRONG!!! I can't open or save or save as with Illustrator which I totally really on to compose logos and artwork. I can use Photoshop and InDesign, but when I quit them I get error comments. I can't afford to pay by the month...I already paid plenty over the years for the software I have now. I am so ****** off!!! Any solutions? I tried the JAVA upload and it did not work. Any other software compatible with MACS that is identical to Illustrator and can use the files I already created?
I am getting this issue when I am saving to a Google Drive linked folder. Adobe CC latest version.
Issue occurring here as well since High Sierra update, on multiple iMacs. Files being worked on are local (saved to a variety of folders such as Desktop and Documents) and dropbox is not in use, nor are iCloud Drive or Google Drive. One of the iMacs in question has been upgraded multiple times as new OS updates are available, while the other recently had a hard drive replacement and was set up fresh with new installs of all CC apps.
Any updates from the Illustrator team on if this has been successfully reproduced and is being worked on would be much appreciated.
Meg Long commented
Also it's happening even with files that are not (and haven't ever) been saved to Dropbox. Files just saved in my Documents folder.
Meg Long commented
I am having this issue as well after upgrading to High Sierra.
Are you guys working on fixing this? Obviously, a large number of users are experiencing it. High Sierra is at fault. I have 2 iMacs, and neither were affected by this problem until the upgrade.
Do yourself a favor and drop Adobe software. At my graphics design company we switched to Affinity Designer and Affinity Photo a year ago and we love it. A one time fee and no monthly payments. The idea that you need to use Adobe software to be a PRO, is ridiculous. Affinity products are for PROs.
This bug should be a priority if you consider Illustrator professional software.
Professionals use cloud and sync services. Professionals use backup services. If you keep treating Illustrator like a hobby, professionals will use other software.
I started receiving this same message today I just started a new Illustrator file and an hour into my illustration it started appearing. I only have this file saved on the desktop. I'm running the latest Mac OS.
Thomas Böttiger commented
Funny thing is: Photoshop and InDesign do not produce this error message (running latest CC versions and macOS 10.13.3). So there seems to be an Illustrator-specific way of checking the timestamp or permissions on APFS.
I started receiving this error once updating to high sierra. I've noticed it happening when saving to my local creative cloud folder as well as my external SSD hard drive. It happens even when I don't edit the file on a separate computer but after I make changes and save numerous times within one sitting.
Eddie Walker commented
After playing with it a bit more, I think I might have gotten it to stop.
I Save As>replaced the file with same name>As Illustrator...but I made sure in the Illustrator Options window under optionsCreate PDF Compatible File was checked...nothing else was checked.
I noticed before that Use Compression had been checked and Embed ICC Profiles had been checked....so I save with them un-checked.
Seems to be working fine now.
Eddie Walker commented
I am getting the same message and I am not working from a separate sever... the files are on my hard drive – even on my desktop.
Seems that I can alter once, Save... no problem. Alter a second time, Save.... message starts. No matter what is done. Even went as simple as Open, click on object, move with down arrow once, Save....OK; Click object a second time, move with down arrow once, Save.... message comes up.
same issue, never had this show up before. macOS high sierra 10.13.2, iMac 27" , 32GB, NVIDIA GeForce GTX 780M 4 GB. Files are inside drop box folder, but that was never an issue, used to work perfectly.
Well, I take back saying that turning off the icon preview worked. I started getting the error message again yesterday with it turned off, so that isn't the solution.
Christine Tierney commented
Same issue. Here's my environment:
Started happening on my MacBook Pro (early 2015 model) after upgrade to macOS High Sierra.
I save to a Dropbox folder, and have since I started working on this computer. No issues since then
I also have a MacBook (mini Mac) that I noticed the issue on a few months back -- running macOS High Sierra (upgraded there earlier than on the MacBook Pro). Also saving to (the same) Dropbox folder system.
As such, I'm assuming its something with the OS.
Running CC on both computers, and Applications update regularly.
Does not happen in other Adobe products, only Illustrator.
- Turning off "handoff"
- Turning off "icon preview" (per suggestion below)
I'm open to being contacted for further testing!
I have had this problem since upgrading to High Sierra, too. Someone in this thread suggested turning off "icon preview" in the Finder (View>Show View Options). This seems to have worked for me, BUT it is super annoying to me to not have the previews for files I've saved to my desktop. Please figure out how to fix this so the icon preview can be turned back on.
A. F. Cathalifaud commented
Hello. I JUST upgraded from OS X Sierra to HighSierra last night (Jan 21). This afternoon (Jan 22), I'm using Illustrator for the first time after the upgrade. No problems at all until I hit Save and immediately get the message here reported (one I've never seen before today). I am saving to a USB external drive, just like I've done hundreds of times before without any odd error messages. The message pops up only after a couple of saves. If I restart Illustrator the message does goes away but for a while only.
@ashutosh, I am getting this error using and I am using a Dropbox folder for file storage. A Dropbox conflict certainly makes sense. I'm using AI 22.0.1 Mac. It was also happening before I upgraded to CC2018.
Same. Saving to desktop. Illustrator CS6 (v16)