after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?
Anonymous
shared this idea
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
243 comments
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Murphy Fogelnest
commented
I'm on an iMac Mid-2011 with most current Mac OS High Sierra. I am also receiving this message —“file has been modified outside illustrator. Do you want to continue?” Please advise why this is happening. I‘m also getting a message that tells me “to rename my file.” Any fixes?
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SirLogray
commented
Save As... over the same file -> problem is gone.
Thx Tim -
Arlen Parker
commented
"This file has been modified outside Illustrator. Do you want to continue?"
Having same problem and really kills my work time.
Started when updated to macOS 10.13.2 and Illustrator 20.0.1 on same day. Using a MacPro with files on a external hard drive, NOT using file within DropBox, NO Time Machine, NO Cloud service, NO Auto Save. Can open new file and use for a while but as shown as I paste any element from another ai or eps file on the same hard drive, start getting message every time I save. PLEASE, PLEASE HELP!!! Driving me crazy and eating up time. -
Christian
commented
I have been having this issue since the 10.13.2 update and been driving me nuts. I think I have narrowed it down to Time Machine. For some reason, the backup drive doesn't always show up on my desktop so nothing gets backed up, I have to manually switch off and on the external hard drive for it be recognized and start backups. I shut down my computer every day, so I have to do this everyday. I don't always remember and just noticed that when the drive isn't recognized and not backing up, I don't get the error of "this file has been modified outside illustrator". I work directly from my hard drive on my iMac, not an external, not on the network and not a dropbox type folder. Hopefully that helps, or just adds to the confusion lol
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Hi All,
We have tried to reproduce this issue inhouse and are not able to reproduce it. We are testing on 10.13.2 which is upgraded from 10.12.6. We have tired saving to dropbox, netwrok and local system.
Can you please share the following infortmation:
1. Are you using 10.13.2? If it is 10.13 or 10.13.1, then can you please verify after upgrading to 10.13.2 and see if the issue is still there?
2. Is the problem happening for particular size of files or with any file?
3. Does the problem go away if you delete the preferences of Illustrator?Thanks
Anish Kumar
Illustrator QE Team -
Danny Phan
commented
Same error... could this be due to auto saving/backing up to an external HD?
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Chris
commented
having the same issue and yes I'm using Dropbox which up until recently worked perfectly and did not produce this message
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Anonymous
commented
Thanks Tim, The "save as" over itself seems to do the trick
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tim
commented
Having the same message and found it went away when the offending file was "save as" saved over itself.
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Susan rand
commented
I too am having this problem. Just glad I'm not alone at this point, but after using Illustrator all day for multiple deadlines, I'm extremely frustrated having closed that f'ing box over a hundred times.
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Alex
commented
I am getting this pop-up. I am saving to a DropBox folder on an external HD.
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Philip
commented
I have just done a test. Im using Illustrator 22.0.1 on an iMac 10.13.2 and have the same warning message. I thought this was a conflict with DropBox, but even after quitting DropBox, I still get the warning. Its a software conflict problem somewhere. I think it needs someone smart than me to come up with the answer.
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Anonymous
commented
i also get the same error every time while i trying to save my file during progress. It happened once I update High sierra in my iMac.
Adobe Illustrator CS6 version 16.0.0
macOS High Sierra
Ver. 10.13.2 -
Anonymous
commented
I'm getting the same error and I am saving to the computer
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TW
commented
I get the same error message when saving an AI file:
"This file has been modified outside Illustrator. Do you want to continue?"I'm not saving to Dropbox or any other network device.
Illustrator version 22.0.1
macOS 10.13.1
13" MacBook Pro model identifier 8,1 -
Randy Devost
commented
I am having this same issue and I am not saving this file to dropbox. However my work-in-progress files are in a folder that is sync'd to my Google Drive (Google Backup). I am running the latest version of AI and running on High Sierra. I also use the latest version of Suitcase for font management.
I'm working on a large project in Adobe Illustrator and am worried that something is going to happen to the file I'm working on.
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Kristin
commented
Same here. Just updated to High Sierra 10.13 2 days ago and since then every time I save an Illustrator file, I receive the same message. I do have the files saved to iCloud Drive, not Dropbox, but I am the only one who using the files.
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Anonymous
commented
Just started happening today. I'm on an iMac running High Sierra, saving to my local drive. After saving and naming the file, I get "this file has been modified outside illustrator. do you want to continue?" about ever other save.
No idea why. -
Anon commented
So, after all this time.... no solution, fix?
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Anonymous
commented
While I can't commit to a call, I can tell you that I'm getting this error message working off local files on my laptop, not on Dropbox or Google Drive.
