New document (File > New) window is blank/black/empty
File>New box is completely black. I cannot do anything. Tried uninstalling and reinstalling without effct.
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Nur, meanwhile you can revert to legacy New window in Preferences > General. It won’t fix that one, but it will allow you to work.
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Nur commented
When I click file -> New, the interface show like this, no information about paper options. Please, how to fix it?
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Anonymous commented
The same happens to me - windows 10 64bits in the 24.2
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Anonymous commented
I tried to open a new doc in Illustrator and get a blank window! Have tried different ways to restore but to no avail.
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Anonymous commented
When I select new document icon. The new document pop opens up but its fully blac.
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Tim Reid commented
When you click "New document" from the home screen, the dialogue box opens up but nothing appears in it. I have to use one of the 6 options on the home screen and adjust manually when inside the new document.
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silvio commented
after 1 almost one month I had NO ANSWER from Adobe about my problem.
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silvio commented
new document appears an empty panel, how can we fix this?
waiting for a response.
thanks
illustrator V22.1