This file has been modified outside illustrator
After updating to Illustrator 24.0, sometimes when saving a file, I get a popup that says 'this file has been modified outside illustrator. do you want to continue?'
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.
We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).
Please do let us know if this issue is resolved for you or not.
With Best Regards,
Also happening on MacBook Pro 2019. Illustrator 24.2.3. Catalina 10.15.6. OneDrive. Agree with Anonymous of May 6 - should at least have an option to option decide if you want Illustrator to ask you about it or not. Come on Adobe, please sort this out.
[Deleted User] commented
Solution on my Mac-System: I was working on the file which was on Google Clouds Stream. Now i saved the .ai on my local drive. Now, when I'm saving the file I don't get this notification anymore...
Kathleen Brunetto commented
Im still getting this error- latest OS latest illustrator and saving to one drive.
It still happens in version 24.1 (Mac)
It's really frustrating and annoying. It should be an option decide if you want illustrator to ask you about it or not
Ok, so while I'm not getting the pop-up anymore, Illustrator becomes so busy whenever I work on a file with links that it freezes my ENTIRE system. I'm on Mac Mojave 10.14.6. I have to hard reboot the computer whenever this happens, which is often.
Same here. My file is on OneDrive on Mac. Although I haven't tested it, I suspect Dropbox-resident files would be the same, since I think all of these cloud apps are editing files to change the state of the sync icon for Finder/Explorer.
Whit Gurley commented
Yep, it's back for me as well (macOS 10.14.6, AI v24.1), started 1-2 days ago and now happens more than half the time I save. Note that I'm saving to a Google File Stream volume, if that makes a difference.
Having same issue.
Saving to my external toshiba hard drive that is formatted ntfs. Never had this issue before.
It even vexes us in Alaska.
v. 24.0.3, OSX mojave 10.14.6
Don Howard commented
Yes, it is back! And it is annoying!
Chris Soueidan commented
same old issue. 24.1. Super annoying.
Philip Byrne commented
v24.1, Mac, 10.13.6
Still happening for me in 24.1 (Mac)
Catalina 10.15.3, Illustrator 24.1, OneDrive 19.232.1124.0008
This is not fixed, still happening.
This message still popping up even after updating.
2020 February 12, issue not fixed. The problem is still here: Adobe Illustrator v. 24.0.3, OSX 10.15.3 (19D76) Catalina, saving to MS OneDrive. Please fix it... again...
Have this problem.
I also save my files to Google Drive File Stream; 184.108.40.206
I understand that you think you fixed this in 24.0.2, so I should update.
But based on a comment below that mentions the issue persisting even after they updated, and them also using Google Drive File Stream, I'm wondering if that's the issue.
MIKE BRITZ commented
Once I save a file in Illustrator (FILE>SAVE) and try to close the file the message pops up "If you don't save, your changes will be lost." And the option to save again comes up. What's going on?
See attached screenshot.
Using version 24.0.3
James Welsh commented
I get this error. Illustrator 24.0.3
MacOS 10.15.3 (19D76)
Saving files to Google Drive File Stream v36.0