Artboards with the same number
In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")
OK, the team needs some help with clear defined steps to reproduce this infuriating bug. The fact it happens is clear enough, and consequences are disastrous. However, it always happens when not expected, and so far nobody can tell the way to force it to happen. It's been three years! Please – if anyone knows the exact steps – give them here in the comments.
The software starts skipping random numbers when there are more than 20 art boards. It feels like ai can't count??!!!??
@Amber, sadly, these steps do nothing for me, and their variations too. No skips, no duplicates... You are lucky to be able to keep Ai live for 5 days, without a crash :) But yes, I confirm that it never happens if it was launched recently, and always happens in the heat of an action, with Ai being launched for a while, with a lot of tabs.
Why it often happens at the eights artboard though...
Thanks for the comment, the searches continue.
Amber Copper commented
I have the steps to get this to show up on my computer(Mac). I notice with a different file and was able to get it to happen again with fresh file. My issue was artboard number 8 would be skipped and number 9 would be duplicated.
Starting with a fresh file with three artboards.
-Go into artboard tool
-Delete two of the artboards
-Duplicate the remaining artboard over the the right holding shift and option
-Do this step with the second artboard
-Select the three artboards and duplicate them down holding shift and option
-Repeat the last step and find that what should be artboard 8 is now artboard 9 twice
Something I noticed that if I restarted ai(quit the application) the bug would disappear. I couldn't recreate it then and the file I was working in was fixed. My thought is it might be a combination with having multiple tabs open and have your application open for days on end. When I found this bug I had five tabs open and with two of them needing to be saved(having an * by the file name). I believe ai was opened five days prior without being closed out. I am not a coder so I don't know if this has anything to do with it but this was my experience.
Ásta Márusdóttir commented
I just got this message from Illustrator when trying to export one specific artboard. I have never seen this message before. The artboard it self is numbered 79, but should be nr 78. I looked at the artboard menu and the info on the artboard and there it is number 78! So it worked for me to export nr 78 but this is a very strange error. Why is this happening?
Azriella Chmiel-Borders commented
Created a new document and it still is skipping one number (56) and duplicating one (59)! Is there no bug fix for this 2.5 years later??? If I do the option Lisa mentions, it does export ok but the file itself is still incorrect.
When this happens to me (happens randomly) it is always after I save the original file. A workaround is to export before saving. Another workaround I have found is to 1. select artboard tool 2. select ALL artboards (hold down shift and click each one) 3. click on Artboard Options 4. under the name option, type Artboard 1. This should reset the names of the artboards. 5. Export. Do not save the file first or it reverts back to the incorrect artboard numbers. Hope this helps someone.
Having the same issue. My file will allow me to create new art boards, and or drag a new art board. BUT it will always duplicate number 10 ( skipping over 9 ), duplicate number 12 ( skipping over 11 ), duplicate number 15 (skipping over 14). Does not seem to be related to the content in the file, I can lock the layers and the issue still occurs. Manually re-ordering or editing the names does not solve the issue. Deleting and recreating the art boards does not solve the issue. Saving as and creating a new file does not solve the issue. Staring over with a completely new file does not solve the issue.
eduardo asta commented
Artboards and paste in place are a nightmare.
Stefania, a cool observation! Definitely a bug... I just think it night be a different bug. I suppose it should be reported separately. Can you do that, please?
OK, I just posted a comment and I noticed something odd in the video, so now I think I have found what action triggers this bug. Please watch (and wait for it): https://www.screencast.com/t/Xxugi3ai8LAQ
The issue I'm facing might be connected with this one. When I have multiple artboards and I start to rename them, sometimes, completely randomly, renaming one artboard, automatically renames the one above it ending up in two artboards with the same name. Look what happens here: https://www.screencast.com/t/ywyCAyfhEOH
There are two '26' artboard.
I can't find '25' artboard.
George Frasant commented
Quando temos muitas pranchetas, as vezes chega num limite em que alguns números se duplicam e não consigo exportar as pranchetas duplicadas
Masashi Hashimoto commented
Rachel Ho commented
Reset illustrator preferences can help!
Illustrator > Preferences > General > Reset Preferences > Restart
My Artboard numberings got fixed!! But adobe still gotta fix this issue asap
Abi Fuller commented
Document has 42 artboards in total and there are two sets with duplicate numbers I can't change. Very frustrating to see how long people have been flagging this for with no fix. It has messed up my exporting of logo files and meant I almost sent the wrong ones to a client!
This is still not fixed in 25.3.1 Very frustrating.
Vijay Yakkaldevi commented
If i create a file with 50 artboards, numbering of 24 & 32 comes twice
& illustrator creates 50 artboards
it wont create page no. 22 & 31
Design on these duplicate artboards, are non exportable in JPEG format