Click-drag fails... snaps back
Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)
Same behavior on two identical machines.
Works fine with v26.0.3.
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB

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Quynh commented
I'm having the same issue as well! I was on Adobe support yesterday and they did a remote support with my computer. After an hour or so, they couldn't figure it out so they're leaving case open until they find a solution.
For the time being, I reverted back to Illustrator 26.03 (John C.'s suggestion in this forum) and it stopped. Running OS Monterey 12.4.
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Kyle Emry commented
Please fix this! Been dealing with it every day for the past 2 weeks, incredibly frustrating!
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Lisa Thomas commented
DO WE HAVE A FIX? The amount of rage I have for this issue is ridiculous!
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Peter Lenz commented
Hi,
the problem with the "green cursor" only appeared when using Apple Mouse I and II. The older Apple Mighty Mouse with trackball worked fine, as did a Logitech mouse.
With the update to Illustrator CC2022 v26.5 the "green cursor" problem disappeared. This means green light for Apple mouse I and II.
Many greetings Peter
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Scott Graham commented
I can't believe this bug came back. It was just fixed with a previous version. I had to backdate to use illustrator again. Please fix this.
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John Crowley commented
Very annoying! I thought it was just me and I was going mad!
Having the problem on M1 Pro with Monterey.
Unistalled and gone back to 26.03 which seems to fix -
JoAnn Carroll commented
It is completely slowing down my workflow, and absolutely maddening.
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@Wendy, I wish I knew it myself! All I know is that the team is aware of it now. We all just have to wait and vote, here and there. I'll try to figure it out though.
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Wendy commented
Egor, how much longer are we supposed to wait to get this fixed? This is ridiculous. I’m pretty sure a lot of us work against the time and this is just slowing us down big time. Any updates on when this going to be working as it is supposed to?
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Karina Ponce Pié commented
Having the same issue. It's so frustrating. It is slowing all my workflow.
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Rob commented
Having the same issue here. No green cursor, but extremely frustrating drag behavior. I even reverted to 26.3.1 but the issue is still there.
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mike vialpando commented
It's just killing me, why do the update if it only brings the issue back from the prior fix... Irritating and counterproductive... Hope the team is on it...
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David Bonn commented
Hi, since the upgrade objects are jumping back to their original location once moved! this is happening at random
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Gary Lawson commented
The same problem here. Seriously irritating.
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Sarah Cummings commented
Hoping this is fixed soon, using it daily its driving me mad!
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Andrew Threlfall commented
v26.4.1 on Mac OSX Montery 12.5. Click and drag fails with MacOS green plus (+) symbol appearing beside cursor. No extra plugins or UI installed. iMac 24", magic Mouse.
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Jake Beddow commented
Having exactly the same issue here. Hopefully a fix is on the way as it's super jarring
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Nikki Hindman commented
I am having this issue and it's driving me crazy! Any time I try to drag quickly the pgram stnaps it back to place or doesn't drag it at all.
Running 26.4.1 on Monterey 12.4 on Mac.
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Bala, the team is now aware of this problem and is going to review it. It seems like the bug has returned. Actually, UV now is the shortest way to get an attention to a problem. I try to look through all incoming reports and read all the comments.
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Bala Memet Bektas commented
Looks like nobody showing any attention from Adobe to us, although it looks like an ongoing very common issue which is effecting our productivity. Do you people know how to get attention here or somewhere else to this issue. Maybe "Admin" can help us.
Cheers,