Click-drag fails... snaps back
Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)
Same behavior on two identical machines.
Works fine with v26.0.3.
This issue is fixed in AI 26.5 update. Please update to AI 26.5 from Creative Cloud.
ALI JEE commented
Ashutosh Gupta (Illustrator Team) thank you so much for saving my life for this issue
After a couple hours of work in Illustrator CC, the click and drag feature stops working. This applies when using the all select and direct select tools when dragging anything from objects to corner points. The object (or point) highlights to show it's selected, but won't budge when dragged.
This started happening after the most recent CC update to Illustrator this week (~08.26.19). Haven't figured out what triggers it yet. Restarting the program fixes the issue, for now.
I open a document and I cannot move any object I can resize objects I just cannot move anything from its current position. Objects are not locked.
Also having this issue very frequently. When trying to drag objects (have this issue most often with stroked lines), Illustrator will try and marquee select instead of moving the object (even though AI shows the free transform icon next to the cursor).
I have come across this several times now. Unable to reproduce, but periodically you lose the ability to drag objects in Illustrator. You can rotate, nudge and use manual transform tools, but can't left-click + drag. The only way to resolve it is to restart the machine (not just Illustrator). A nuisance! Build 23.0.2 Win 10 64.
I can't move elements, I can't select or move text???
I am trying to work..This isn't okay.
Ashutosh Gupta (Illustrator Team) commented
Hi Brandon ,
Can you pleases check in the Preferences ( Windows: Edit -> Preferences -> Selection & Anchor Display / MAC: Illustrator CC -> Preferences -> Selection & Anchor Display ).
If the Object Selection by Path only is enabled., then disable it and observe if you are able to work smoothly.
If the issue still persists then please zip and send illustrator preferences folder to us @ firstname.lastname@example.org analyze ( Windows : "C:\Users\<username>\AppData\Roaming\Adobe\Adobe Illustrator 23 Settings" and MAC : "~/Library/Preferences/Adobe Illustrator 23 Settings".
Thanks and Regards
Brandon Graham commented
Whether I'm creating a new shape or drawing a line, I cannot move to alter their respective shapes, location or sizing.
Because I'm on a PC, I'm consistently getting an annoying alert sound (with no dialogue box displaying) implying that there's an error.
What is going on?
Gordon Sneddon commented
Have you checked the object is not grouped to a hidden guide?
melvin chai commented
i can select the object using the selection tool but i could not move the object using selection tool, please help for this situation.
Working on Windows 10. While working on design, suddenly could not move text or objects in any way.
Lisa Schwaberow commented
I created an object and then if I try to move it anywhere else in the document it just dings at me. I can move it with the arrow keys but not with the selection arrow. I have read all of the posts and tried everything suggested. Including reinstalling Illustrator and nothing works. I have checked to make sure the box is not checked to move by path only. As it is, Illustrator at the current moment is totally unusuable. I am going to have to use Inkscape. I want my Illustrator to work. This is why i pay big bucks for it. I have found posts as far back as 2005 with no solution to the problem. Why has it been an issue for that long? If I can't get illustrator to work I might as well quit paying for it and try the alternatives. 90% of my work is done in Illustrator.
Objects not moving. I see it's 2018 and anonymous shared this idea and still no fix to this major bug, if I can't create good content what's the point of spending all this money on illustrator I might as well get a free upload from another source. Thanks, you just gave me a good idea.
Gabe Hilliard commented
In Illustrator (most recent version), at random times, it will stop allowing my to select or drag anything in my art. I can still select and adjust elements in the panels but the actual art elements won't work. I am using a mouse and have tried with both trackpad and mouse but neither changes anything. If I select an element, I can move them with the directional buttons but it's impossible to use the mouse to do so. Please fix this as soon as possible!
Objects are not moving. This is a persistent issue when is adobe going to fix it?
Ashutosh Gupta (Illustrator Team) commented
Have you enabled Hide Bounding box . Center widget hides due to this
I just don't know why, after 2018 update both illustrator and photoshop have lots of bugs. now I just can't move object. my layer isn't locked. any idea? I will revert to previous version tomorrow.