Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
387 results found
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Swatches off screen
Since the latest update, if I click the swatches icon in the top left menu, the panel appears but cuts off 2-3 colors on the left side offscreen. Please fix!
1 voteRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Gradient stroke with spot colors separations error
Using spot colors in a gradient stroke has problems on a close path. When viewing separations, white gaps appear between some spot colors.
1 voteRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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gradient locks to a color stop in the color tab. If I want to use a solid fill on the color tab it only allows me to change the color stop.
gradient locks to a color stop in the color tab. If I want to use a solid fill, on the color tab it only allows me to change the color stop. I cannot do anything to escape out of the gradient stop. I have to remove the gradient first then choose a color. Older versions allowed me to just click on the color fill box and I can toggle between gradient stop and object fill.
1 voteRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Automatically Overprint ON in Gradient
We have disabled Overprint in Gradient stroke for the particular eps. But once we save the eps file and again open the same eps in illustrator, automatically overprint enabled.
Due to this we have received quality issue in Printer. So please let me know how to disable overprint for Gradient Stroke.
1 vote -
Hue
Setting a hue to 90 degrees while in sRGB will convert the hue to 88 degrees after you click OK. This same behavior does not occur in Photoshop.
1 vote -
An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"
An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"
1 vote -
Color blend control panel
Trying to change a fill in a preexisting color blend. Control panel only allows shifting the current blend, not adding or changing color. Any time the color pallet is selected, the blend control box disappears. Adobe is adding more features is cool, but taking away the basic features we've had for years is uncool.
1 vote -
Can't add gradients to fonts without outlining them first
Can't add gradients to fonts without outlining them first - used to be able to
Also, would love to put the stroke on the outside or inside of font before outlining - never been able to do thatI use Windows 10 home
1 vote -
フリーグラデーションの「カラー編集／グレースケールに変換」がグレーにならない
フリーグラデーションオブジェクトの「カラー編集／グレースケール」がグレーにならない。
早急に対応をお願いしたい。1 vote -
in illustrator cc 2018 when go to edit color grayscale option not availabloe
illustrator CC 2018 when go to edit color grayscale option is not available have to go to illustrator 6 to convert.
1 vote -
No swatches showing for any panels
When I open up a file using the open with option inside of Windows explorer, my swatches are always empty no matter what panel I'm using. Colors panel, etc. The only way it doesn't seem to have this bug is if I'm inside of Adobe Illustrator and I open a file from inside of the program. This is very inconvenient.
1 voteThis is working as expected. You have opened a png file and since a png file will not have Illustrator swatches it does not show up.
If you create a new Illustrator file will then see Illustrator swatches. Once you have created a new Illustrator file you can place the png file inside it. -
Default Black
My default black (000000) is registering as a dark grey (1A1818). I have updated the software and tried CMD+drag the "black" and white style in Graphic Styles to the default location in an effort to reset. Nothing is working; every time I need black (which is often) I have to go in and manually change the color to 000000.
1 vote -
1 vote
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CMYK Spectrum on color tab looks broken
On the latest Illustrator update the CMYK Spectrum looks broken on the color tab. At first I thought it was a display problem however comparing other Adobe apps and even in illustrator color picker there is nothing wrong.
1 vote -
Illustrator pastes a wrong color between SVG /Ai
When changing a color on SVG vector group, and paste it in a ai file, the previous color swatch is still remaining. No effect depending using shortcuts or cut instead of copy
1 vote -
Can not open a saved .ase color book
With the update to Illustrator CC 2019, I now can not open the .ase color book that we've been using for 3 years.
Please fix this as it is an incredibly inconvenient bug to encounter
1 voteRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Crash while working with Clipping masks
With last update 15.10.2018, I have a troubles. Please see the attach.
1 voteRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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colour themes/swatches/window never work
colour themes/swatches/window never work. Every time I try to do anything within the colour theme window I'm either asked to sign in when already signed in, or I try to create a theme and it 'saves' but doesn't actually do so, and afterward the theme window goes blank and I have to restart illustrator.
And now instead of doing work I'm here writing this and researching alternatives to adobe products. The sign in thing is driving me nuts.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Picking a colour from the Library, randomly opens the colour picker
I've got a shared library with assets and colours to use in the work we're doing. When I have an object selected and I pick the colour from the library, it's 50/50 if the colour picker dialog box is going to open or not. I don't want it to open, I've clicked the colour I want to use, so why does it pop up and get in the way? Really annoying!!
AI 22.1
Windoze 101 vote
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