Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
384 results found
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Swatch Info renders a saved tint as yet another copy of the main global color
The feature doesn't work correctly with tints for global colors.
When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.4 votes -
Swatches Info doesn’t work for the only swatch selected
If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.
4 votes -
Сompound Paths with Pattern Fill
I encountered an issue where, after using the "Expand" command on Сompound Paths with using Pattern Fill, the pattern is duplicated several times.
Can this be fixed?
4 votes -
Preview checkbox in swatch options does not enable the first time it is checked
The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:
- Create an object and apply a swatch to it.
- With the object selected, double-click the swatch to open the swatch options.
- If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
- Tick the 'Preview' checkbox
- Adjust the swatch using the colour sliders
Result: the object does not change on canvas to reflect the swatch definition while the window is open
Expected result: the object changes on canvas to reflect the swatch definitionUnticking 'Preview'…
4 votes -
Color guide options reset to default on Illustrator restart
- Windows 10 22H2 build 19045.2486
- Illustrator 27.2
- Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
- Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
- not file specific, also happens when setting options with no file open - screenshots attached
4 votes -
Opening Harmony Rules in the Color Guide crashes AI 27.2
Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.
4 votes -
The name "Black" is automatically blocked when creating global swatches
If you create a new global color swatch, regardless of the breakdown, the name "Black" is automatically blocked. The name "White" is not.
It seems silly to call this issue out, but I've prepared logo libraries for eight and a half years now, and this has been an ongoing consideration. When I create a black swatch, there is always an extra step. Sometimes I intentionally misspell the name to create the swatch, or I create a non-global swatch with the correct name, but in both scenarios I have to adjust the swatch AFTER it is created to produce a black…
4 votes -
Color guide issue/bug
When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
PLEASE FIX.
Thanks!MacOS Monterey 12.0.1 Illustrator 2022 26.0.1
4 votes -
Saving to Creative Cloud is Changing My Patterns
This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…4 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Cannot delete or merge duplicate colors
My Swatches palette has multiple colors of the same name and formula. When I try to merge them, they don't merge.
4 votes -
Eyedropper making everything white
When I select a shape and try to use the eyedropper tool to make it the same color as another shape it turns white. All of my layers are unlocked and visible so I am not sure what it going on.
4 votes -
Color Nightmares in 2021 version!! Nothing matches or stays the same!
Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!
And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!
4 votes -
White color text is showing as black
I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.
4 votes -
Color Picker Selects White Instead of Black
Very bizarre problem:
- I will create a new object using the pen tool.
- I select the Stroke Color icon and choose black for a border color.
- Illustrator will invariably select white instead of black. I will have to go back to the color picker and select black again for it to stick. Really irritating.
4 votes -
BUG: pdf with CMYK JPEG is inverted when opened in Illustrator
Tested on Mac OS 10.14.6 with Adobe Illustrator 23.0.4
METHOD
open a PDF that contains a CMYK JPEG image in Illustrator
(This PDF was created by converting a CMYK JPEG file to PDF in Acrobat DC Pro 2019)RESULT
image is shown inverted in illustrator (same issue opened in Photoshop as "image").
Opening in Photoshop as "page" it looks ok, but this cannot be selected in Illustrator.PDF and original JPEG are attached.
EXPECTED
visually the same as input file, no inverted image4 votes -
eyedropper tool doens't pick up properties
The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.
4 votes -
Illustrator is changing around my CMYK values in saved swatches
Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values
4 votes -
Global colours don't seem to be preserved in freeform gradients
I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the…
4 votes -
Can't drag a color swatch onto a gradient color stop
macOS High Sierra, then Mojave 10.14.3
iMac 2017
Processor 3.4 GHz Intel Core i5
Memory 24 GB 2400 MHz DDR4
Graphics Radeon Pro 570 4096 MBI used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can…
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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GPU performance color
Illustrator CC 2019
Mojave 10.14.1Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.
Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.
Any fix for this??
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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