Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1117 results found
-
BIG SUR M1 saving as PDF Illustrator 2020 cc.
I want to save document and image as pdf as normal.
goes through usual dialogs but saves as a white document / image pdf.1 vote -
File New greyed out
When i open AI and go to file new the option to create was greyed out, if i choose another option like print, mobile etc i can still create a new doc, now that i opened a doc again i can see them in Recent. but when i go to Saved its still all greyed out. i tried deleting the preferences and reinstalling AI (latest version) but its still there.
1 vote -
Error The session key is invalid or outdated
I get this error when saving a file in Illustrator CC 2017 (21/1/0).
Mac OS 10.12.6
Click on OK and it goes away.
1 vote -
Unable to save in same folder or same name
Unable to just save in the same folder y pressing ctrl + s. I have to save in a different folder or save with a different name. Unbearable.
1 vote -
Faillure when opening a Autocad Drawing wiht Text atrtributes
When openinig a Autocad drawing whit textattributes it seems that this procudure also creates en second empty attribute layer whitch is not selectable
but it still influencis de allign command in a not yet understandeble way1 vote -
Asset export scale not working correctly (1x, 2x, 3x etc.... no longer keep files at 72 ppi)
There is an issue with the asset export options in Adobe illustrator. When exporting with the png scale options .5x, .75x, 1x ,2x, 3x, etc... the file's ppi is also changing rather than staying at 72ppi. For Example when exporting a 100x100 square @1x, 2x, & 3x the expected behavior would be to get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @72ppi), and (@3x - 300x300px @72ppi) (I'm pretty sure the asset export used to work this way); However what is happening now is you get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @144ppi), and (@3x…
1 vote -
Text alignment of text on path changes in SVG on export, but not in other file types
Adobe Illustrator 25.0.1 on macOS Big Sur 11.1, MacBook Pro 2016
I've exported the same graph multiple times - as jpeg, png and svg. In the svg version, some text looses it's alignment - can't send that to my client!
1 vote -
saving
Having Issues saving on AI 2020 and 2021 version latest updates. The save as feature is not working nor is the export as to save in a different version.
1 vote -
Saving issues
I could not save my illustrations as any AI or PDF.
After selecting save as PDF/AI it allows to save but there is no document saved in my targeted folder. Please help, i can only save it as JPEG1 vote -
iCloud drive
Illustrator thinks links are gone when files are being stored in iCloud Drive (even though the cloud version is still in the same folder on my computer). Please allow Illustrator to download linked files in iCloud Drive automatically so I don't have to download and relink manually.
1 vote -
Save as remove filename text before "/" character
If the filename contains "/", the illustrator will save the file with "save as" command removing all the characters before "/", including it.
Example:
Saving with "save as" the file "My first project/version 1.ai" will end in "version 1.ai" on harddisk.Also, the name of the file in document's title bar is replacing the "/" with ":"
"My first project:version 1.ai"And, again, on Save as dialog box, the "Save as:" textbox where the filename is already entered, it shows up like this
"My first project-version 1.ai"macOS Big Sur, Illustrator 25.0.1
1 vote -
Please fix the .ai file saving in the latest version of Adobe Illustator
Here is a screen capture of the Creo file it is saving as even though .ai format has been selected:
https://shared-assets.adobe.com/link/c5a366b2-c7c3-4c6d-7322-01a560badbf8It takes saving twice (see links to 6 steps0 to finally get an .ai file:
Step 1 - https://shared-assets.adobe.com/link/d2668e83-b384-4887-412c-c9cd1c090a91
Step 2 – https://shared-assets.adobe.com/link/71e19fb9-6b6a-49da-71d9-1893af67c17b
Step 3 – https://shared-assets.adobe.com/link/d33ad57c-e020-4381-5b89-a0231c6bad01
Step 4 - https://shared-assets.adobe.com/link/e6847fef-7c38-401a-5532-7d1e9dbb717e
Step 5 - https://shared-assets.adobe.com/link/aab87d77-152f-4238-6433-72bace2d17c2
Step 6 - https://shared-assets.adobe.com/link/87f69c8c-b7f3-46b5-5ed9-84edff63fad3Then only way I can get an .ai the first time is to save it as an older version - CS6 : https://shared-assets.adobe.com/link/de7a7f35-444a-4bc0-4686-b7b9964437b7
See Mohammed who I IMed with regarding this issue 12/10/20
1 vote -
ACTION FAILURE!!
modify the action:
If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.try to open 5 or 6 files and create the action:
New action > save for web > save (and stop action)
Now use it on the other opened files...If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!
The only way is to save files one…
1 vote -
ein unbekannter Fehler ist aufgetreten
Wenn man .ai abspeichern möchte, kommt plötzlich die Meldung "Ein unbekannter Fehler ist aufgetreten" und die Datei lässt sich nicht mehr abspeichern.
1 vote -
Can't save a file as PDF due to Courier font licensing issue
Get this message when trying to save file as PDF
The font Courier could not be embedded in the PDF document because of licensing restrictions. Stroked text will not be visible.
1 vote -
Befehl "Speichern" wir von Befehl "Speichern unter" abgebrochen
Mojave 10.14.6
Illustrator 2021Seit dem letzten Update stoppt Illustrator das Speichern (Cmd+S) ohne jegliche Warnung, wenn man vor Ende des Speichervorgangs "Speichern unter" (cmd+shift+S) wählt.
Das ist wahnsinnig riskant, da man im Grunde IMMER gleich nach dem Speichern ein PDF mit "Speichern unter" erzeugt. Ich habe mittlerweile an die 10 Dateien so verloren... bis mir der Fehler aufgefallen ist.
Grüße, AC
1 vote -
Ai 2021, Windows: Opened SVG image element with base64 data is not shown.
The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"
1 vote -
Report Font Bug Error
ERROR: Creating a design/file using a a font, when saved and previewed in AI and or in another program. The Font changes completely.
1 vote -
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
1 vote -
relink bitmap file, or update link error
every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.
1 vote
- Don't see your idea?