233 results found

1. Blurring is said to be possible but is not

   There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.

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2. 3D Extrude & Bevel Not Recognizing holes

   Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
   Please fix!!!

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3. Opacity issues with white

   Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.

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4. Rasterize not working well on spot colors

   I used to work in Illustrator cc 2019 and rasterize images with spot colors don't have any problem. Now in new illustrator I have a BIG problem rasterizing images with spot colors. Please see attachments. And please solve this, I have to work in both Illustrators because of this bug.

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5. Gradient, colouring and effect-error

   The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).

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6. Effect 3D Rotate perspective error

   With Effects/3D Rotate, Illustrator can't render a placed image using a high perspective value. The image is all distorted. See screenshots:

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   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue, Illustrator Team really appreciate this.

   To adjust the perspective, enter a value between 0 and 160 in the Perspective text box. A smaller angle is similar to a telephoto camera lens; a larger lens angle is similar to a wide-angle camera lens. A lens angle that is higher than 150 may result in objects extending beyond your point of view and appearing distorted
   For more details please refer to link: https://helpx.adobe.com/in/illustrator/using/creating-3d-objects.html#extrude_bevel_options

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

7. Expand appearance stopped working for offset path on illustrator 2020

   Sometimes there's no way to expand the offset path you created. Some other times it works, so I'm pretty sure it's a bug

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8. Free Distort doesn't apply to certain gradient strokes

   I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.

   Here's how I did it.
   Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object (not to the fill or stroke specifically) and distort the shape in any way. The fill gets distorted as expected, but the stroke stays the same. Only the first stroke option allows it to be distorted correctly with the fill.

   I've been able to recreate this on both of my Windows machines. One is Windows 7 and the other is Windows 10 and both are on the latest versions available.

   In the attached file, I have a sample set up where this happens. If the Free Distort filter is above the stroke effect, the effect works as intended, but not if it's under the stroke, so this definitely seems inconsistent.

   I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.

   Here's how I did it.
   Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object… more

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9. Opening Graphic styles causes crashes of v23 (and previous versions)

   Crashing when graphic styles panel is opened.

   December 2018
   After your technicians shared the screen and saw this happened even with a blank canvas, I was promised this would be fixed soon.

   September 2019
   Graphic Styles STILL crashes.
   Others are also having problems.

   WHEN will this be fixed? ETA?

   Illustrator 23.0.6
   Mac OSX 10.13.6
   32 Gigs of Ram
   3 terabyte hard drive

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10. Appearance is not applied when opening a file

    macOS Mojave 10.14.6 Illustrator 23.0.6
    Model Name: MacBook Pro
    Model Identifier: MacBookPro13,3
    Processor Name: Intel Core i7
    Processor Speed: 2.6 GHz

    Conditions for failure
    1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
    2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
    3. The Place image format is EPS.
    4. Open a file with the Home Screen displayed.

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11. Shear in Transform Panel doesn't add numbers

    In the Transform Panel I use the mouse wheel to adjust the Shear of an object but it does not show the degrees that it is moving. The object does adjust but the panel only reports 0°. As I scroll with the mouse wheel I can see the number flickering. When I click on the selection arrow I can select a number but that only adds to the number of degrees instead of telling me how many degrees I have adjusted it. I have attached a short video where I am adjusting the shear using the mouse wheel

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12. Gaussian Blur Bug

    When applying gaussian blur to a shape, the effect looks "pixely" in various zoom percentages. The screenshot shows 100% and it does not look right. If I zoom in to 150% it looks fine, but at 200% it looks strange again. This did not happen in CC 2018.

    Can we get this fixed? Thanks!

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13. Zoom Blur gets cutoff.

    At high amounts, the blur effect from zoom blur gets cut off (specifically with text, whether the text is rasterized or not. I haven't tested other shapes). It's related to the "add x amount of space around objects" setting (though no number actually fixes it. It is easy to see when you compare the effect in Illustrator to the effect in Photoshop.

    You guys really need to work on Illustrator's effect system. It's the one thing no other vector app has, but some things don't work or aren't effective because we have less control than we do in Photoshop.

    P.S. I also can't change the color of the Neon Glow effect in Effect Gallery.

    At high amounts, the blur effect from zoom blur gets cut off (specifically with text, whether the text is rasterized or not. I haven't tested other shapes). It's related to the "add x amount of space around objects" setting (though no number actually fixes it. It is easy to see when you compare the effect in Illustrator to the effect in Photoshop.

    You guys really need to work on Illustrator's effect system. It's the one thing no other vector app has, but some things don't work or aren't effective because we have less control than we do in Photoshop.

    P.S.… more

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14. Pucker bug

    The pucker creates white triangles at the bottom of the artwork. It seems to export to jpg as it is supposed to, but the vector artwork displays incorrectly.

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15. Drop Shadow modal will not load, for new or existing shadows, crashes Illustrator CC 23.0.2

    Drop Shadow menu will not load upon trying to apply a new drop shadow, or edit existing drop shadows. Software drops to 0% CPU, and software will not respond to any inputs. requiring me to close Illustrator via Task Manager.

    Windows 10 using Illustrator CC 23.0.2 & 23.0.1 & 23.0 & 22.1

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. "Twist" effect doesn't work on horizontal or vertical lines

    I'm trying to to "twist" a single line () using the Effects panel, but the line only shows twisting when the effect is applied and then rotated diagonally.

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17. Symbols | Mapping stroke to 3D-Model will distort stroke

    Hi together,

    recently I came accross a mapping bug with a stroke ( width 0.2 Pt ) applied to a waving flag shape used in a symbol that was mapped to a 3D model.

    All details can be found at Adobe Illustrator User Forum here:
    Symbols | Mapping stroke to 3D-Model will distort stroke
    Laubender Mar 21, 2019
    https://forums.adobe.com/message/10989571#10989571

    Workarounds like expanding the stroke and working with an extra path element stacked behind the flag shape did not help.

    The only workaround that will help is rendering the elements to an image and implement the placed and not linked image with the symbol for mapping. A workaround that I do not like at all because my vector objects will be gone.

    All test files attached as a zip file that I renamed to *.txt because Illustrator Feedback will not allow to attach zip files. Thanks for that hack go to Peter Kahrel who recently did this with a bug report on Adobe InDesign Uservoice!

    So if you want to unzip the provided file first RENAME it with suffix *.zip. Thanks.

    Regards,
    Uwe Laubender
    ( ACP )

    All tests done with German Adobe Illustrator CC 2019 version 23.0.2 on Windows 10. Some tests on the same machine with German Illustrator CS6 where I already can see the same issues.

    Hi together,

    recently I came accross a mapping bug with a stroke ( width 0.2 Pt ) applied to a waving flag shape used in a symbol that was mapped to a 3D model.

    All details can be found at Adobe Illustrator User Forum here:
    Symbols | Mapping stroke to 3D-Model will distort stroke
    Laubender Mar 21, 2019
    https://forums.adobe.com/message/10989571#10989571

    Workarounds like expanding the stroke and working with an extra path element stacked behind the flag shape did not help.

    The only workaround that will help is rendering the elements to an image and implement the placed and not linked image… more

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18. Shadows rasterized after reopening Illustrator file

    Shadow settings are lost and my shadows are feathered shapes after reopening AI. Please help thanksss

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19. 3D Extrude and Bevel - Rough color transitions

    The 3D extrude and bevel doesn't seem to handle transitions between curved surfaces and straight surfaces well. There's a very rough color transition in the resulting 3D render where one would expect a smooth transition. See attached for an example.

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20. Drop shadow rendering/applying inaccurately

    BUG: Drop Shadow Effect is rendering or being applied inaccurately (see screenshot)

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build gtlib_11.0.22147
    International Components for Unicode 58, 2, 0, 0
    Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0127
    JP2KLib 2018/06/25-18:00:38 79.271024 79.271024
    Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.1
    LogSession 8.0.0.25.47373
    MPS 2018/07/11-01:09:47 79.599093 79.599093
    OpenCV library 3.3.1
    OpenCV library 3.3.1
    PDFPort 2018/07/12-01:10:28 79.599148 79.599148
    Adobe PDFSettings 1.04
    Adobe Illustrator 23.0
    Adobe Photoshop CC 2019 20.0
    Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.2.0
    Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.2.0.83
    Adobe India Sangam Core Code 2018/06/06-01:10:10 79.270872 79.270872
    Adobe India SangamML Import from Sangam 2018/06/06-01:10:10 79.270872 79.270872
    ScCore 2014/12/03-09:00:00 80.1 80.1
    Sprout by HP Platform 1.0.4.3241
    SVGExport 6, 0, 0, 0 79.583414
    SVGRE 6, 0, 0, 0 79.583414
    Intel(R) C/C++/Fortran Compiler 17.0.0
    Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    Teigha® for .dwg files 3.05.1.0
    UXTECH 1.0 23.68434
    Vulcan Application Control Library 5.4.0.12
    Vulcan Message Library 5.4.0.12
    WRServices Thur June 14 2018 12:26:24 Build 0.23461 0.23461
    ATE

    BUG: Drop Shadow Effect is rendering or being applied inaccurately (see screenshot)

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build gtlib_11.0.22147
    International Components for Unicode 58, 2,… more

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