128 results found

1. Creative Cloud item linked to "old" item when moving to another CC Library

   I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

   In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

   Then we would place the 1234b on our artboard arrange several other items etc.

   Once we validated the design, I would to edit the "1234a" item with a big red cross to signify it would be outdated (In case this 1234a would be used in other files), and move it into an "archive" library and then I would move the "1234b" item from WIP to Final library.

   This used to work fine until recent update of AI, but now when I do this "move to another library" all the 1234b that were present on the artboard while the 1234b was still in the WIP library would regress to 1234a... So i would need to relink all again! So that's a huge rework to do for all our files.

   I describe a "simple" case where we update on item from a to b, and it would be obvious that we regressed to a as the big red cross to signify "outdated" would appear, but if I forget to have this discipline or for whatever reason we dont want to use this red cross, then AI would swap the element on the artboard with an old outdated one without any notice.
   That is something I hope can be fixed.

   This happened both on me using Mac OS Catalina, and my colleague on Windows 10, both of us updated to last AI 24.2.3

   I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

   In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

   Then we would place the 1234b on our artboard arrange several other items etc.

   Once… more

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2. Creative Cloud library assets make Illustrator Crash

   MACO 0S MOJAVE
   version 10.14.6
   Illlustrator CC 2019 and Illustrator CC2020

   I'm using a lot the creative cloud Libraries in Illustrator.
   Many times, when I create an asset in the library by dragging and dropping it into a group, the asset crashes Illustrator when I try to open it to modify it.

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3. Opening a file within Bridge

   The document “ 2020SUMMER08_09.ai” could not be opened. AIRobin cannot open files in the “Adobe Illustrator document” format. IOS is 10.14.6 Version of Illustrator is Version 24.2.1

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4. Illustrator loses links to artwork that is renamed in library

   When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
   - "the document contains pdf objects that have been reinterpreted"
   - "an unknown imaging construct"
   - "an unknown shading type"

   If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had before. This makes it very painful to use the program.

   If the program could simply keep track of the fact that I renamed the graphic and update its links, that would save me a lot of time and would prevent doubling my work for each instance of that artwork.

   When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
   - "the document contains pdf objects that have been reinterpreted"
   - "an unknown imaging construct"
   - "an unknown shading type"

   If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had… more

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5. "Not Compatible"

   I have a MacBook Pro, El Capitan 2015. The Adobe Suite is now saying all of my apps are "Not Compatible". I tried restarting my computer and the Adobe system multiple times. I was on the phone for over 3 hours with Adobe, no help, just said my computer is too old.

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6. Text fields not immediately active when renaming library items

   Renaming library items takes several steps to ensure you are in the text field and any keyboard commands will not trigger tools/menu items.

   Steps to reproduce:
   1. Click on an object,
   2. Drag to Library panel—often takes several times as noted in the video
   (the libraries panel and new documents from libraries is flawed and not as efficient as Adobe Max presentations allude to, but that's another post)
   3. After item successfully copied to Libraries, right click it in the libraries panel and click Rename
   4. CLICK AGAIN ON THE TEXT FIELD OF THE LIBRARY ITEM
   If you do not do this, and the object is still selected in the workspace, it will cause any characters on the keyboard you type to be recognized as keyboard shortcuts and NOT text.
   5. You may have to click twice on the text field in the libraries panel.

   I have a 2019 MBP i9 with Vega 20 GPU on macOS 10.14.6 so it's not a performance issue.

   Please contact me directly if you need to hear about all the issues and feature requests for Libraries as it is an awesome tool but needs a lot of little work to make it as efficient as Adobe plans to be in 2020 and with their new initiatives.

   Thank you for your products.

   Renaming library items takes several steps to ensure you are in the text field and any keyboard commands will not trigger tools/menu items.

   Steps to reproduce:
   1. Click on an object,
   2. Drag to Library panel—often takes several times as noted in the video
   (the libraries panel and new documents from libraries is flawed and not as efficient as Adobe Max presentations allude to, but that's another post)
   3. After item successfully copied to Libraries, right click it in the libraries panel and click Rename
   4. CLICK AGAIN ON THE TEXT FIELD OF THE LIBRARY ITEM
   If you do not… more

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7. Ai 2020 | Library chaos, lies, and the worst valentines day ever | sign out bug thing |F**K

   i dont know what more i need to say... im so frustrated. literally wasting hours with this happening over and over and yall **** blocked the way cc2020 ai works with the previous versions. basically forcing us to us 2020 then it screws up.... i should of been a stripper.... thanks mom

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8. Adobe Stock to Illustrator?

   Cannot load the Adobe stock images into any of the adobe suite apps.

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9. Library symbol

   I add a graphic, like a rectangle, to the cloud library, and when I place it to my work it import all the work from the artboard.

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10. Can't preview new graphic assets in Libraries within Illustrator

    When I add a new graphic asset to an existing Library, I cannot get a preview of it until I restart the program. Instead, I get the animated square indicating that the preview is being generated, but it never refreshes. I often have multiple CC programs open, and the graphic is always immediately reviewable in Photoshop and InDesign, so this is limited to Illustrator in my experience.

    I am running Mac OS 10.15.1
    Illustrator 23.1.1

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11. Copying graphics from CClibraries transforms paths.

    CClibraries has a serious bug.
    adobe's customer support acknowledged having bugs in CClibraries.

    Steps to reproduce
    1) Set the profile to “WEB” when creating a document.
    2) Text object is made an outline.
    3) In the Libraries panel to add graphics
    4) Right-click a graphic in the Libraries panel, and choose the Place Copy option from the context menu.

    Windows 10 , Illustrator CC2018 / CC2019

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12. Eyedropper not picking the correct color from CCLibrary Artwork

    eyedropper not picking the correct color from CCLibrary Artwork

    everything is set to RGB from start to finish
    this bug also exists if done in cymk from start to finish - the eyedropper will modify the color picked
    there are no overlaying elements or any modifications done to the objects like transparency and so on

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13. FONT - HWT REPUBLIC GOTHIC OUTLINE

    I was using this font free from adobe and now it doesn't show up anymore, i signed in to adobe and it says its active on my account but again its not on illustrator anymore. Does anyone know how to fix this?

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14. initializing Creative Cloud Libraries

    Something went wrong. Libraries frequently states "Something went wrong initializing Creative Cloud Libraries".

    I have to frequently restart creative cloud (CRTL+ALT+R).

    I will be working on a PDF(with cloud working), save exit PDF, open PDF only to find i cannot access my cloud files. Super annoying!

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15. Libraries will not connect

    I have had repeated issues with the libraries within Adobe CC connect. With signing out/signing in, closing and reopening the applications not working.

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16. Adobe Stock library window is crashing when trying to group elements together

    Adobe Stock library window is crashing when trying to group elements together. I have experienced this on many occasions and on different computers and was hoping this would be solved in the latest release.
    I'm working in OSX Mojave and work on different Macs.

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17. CC library window blanks out after trying to edit files.

    Adobe Illustrator CC 23.0.2, WIndows 10 Enterprise version 17032.

    Tried right clicking onto a file in a CC library file to 'edit', CC library window closes immediately. Tried to open again from the Windows tab, CC library window is void of any files and folders. It appears blank.
    This only happens if I tried to 'edit'. If I place any files directly from CC library it's fine.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

18. Text Styles from library not applying to new text in Document

    When I try to apply text and paragraph styles from CC Library to new text it doesn't work. The text doesn't change.

    I have tried selecting the text with subselect tool, the text tool, double clicking the style in the library, right clicking the style in the library to apply to new text. It doesn't work, it used to.

    I have CC version 2019

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19. Cannot scale item directly after placing...

    When I place either a file or library item by dragging onto the artboard, I cannot scale that item (via double-click on scale tool). It does not apply the transformation. I have to repeat the transformation in order to get it to apply. This does not happen however if I place an item through the file menu. See attached video.

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20. Libraries drop down doesn't allow me to select other libraries

    I can't click on other libraries from the one that's already showing. I click the drop down menu and I try to click another library, but nothing happens and I stay on the already selected library.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.