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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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786 results found

  1. Clipping Mask Wont Work on version 24.1.1

    Everytime I walk through what is on your clipping mask page nothing works to create the mask on this new update. You Broke Something. Please fix it

    1 vote

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  2. Crashing, can't open

    Illustrator crashes everytime I try to open it, whether opening a file or just the app. I have tried reinstalling it. I am using a brand new Dell computer (Windows 10 Pro, Illustrator version 42.1.1).

    1 vote

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  3. Typos in menu

    Typos in the Layers' hamburger menu "grpahics" instead of "graphics"

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  4. Clipboard not working properly

    When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.

    For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects…

    1 vote

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  5. SVGs from Photoshop or Illustrator are wonky

    I submitted a bug as part of a crash report within the past week regarding Illustrator's inability to export a clean SVG—it seems to always add padding that isn't necessary or wanted and makes issues for our web programmer. I'm on macOS Sierra using the latest CC version of Illustrator. I have to now rebuild my AI graphic (copy my shapes in as shape layers) in PS and then export that as SVG to get a clean SVG.

    But here's where inconvenient gets weird. I'll open the PS-made SVG in AI, make some edits to clean up some off-positioned points…

    1 vote

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  6. aligning rectangle control bar

    Bug report_ Illustrator 2020. Only downloaded a few days ago.

    If I create a rectangle using the control bar it won't let me align it using the alignment tools. If I create it by hand and then adjust the measurements to what I wanted then the alignment tools work.

    1 vote

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  7. 1 vote

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  8. Drawing with percentage opacity fills: Percentage will not stay selected for each new element.

    AI CC 2020 (Apple Mac): I have noticed a bug - a serious one that stops me from working. If I make a shape with a fill of (for example) 30% I would expect the next shape to retain that percentage of fill - which it always has done (I'm a very experienced user of Illustrator and use this feature all the time). Now I find that each new shape reverts to 100% fill which is totally unworkable as I draw by building up layer upon layer of opacity fills. The advisor online checked with his versions of AI CC…

    1 vote

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  9. expanding pie chart

    I found that you can expand a pie chart by making the chart, then taking the scissors tool and clicking on the points, then you can edit each slice!

    1 vote

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  10. elements disappear and get pixelized when zooming

    preview bug - when zoom in or out some elements get pixeled or disappear.

    1 vote

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  11. Flashing screen

    Since downloading the new 2020 Illustrator, even after the updates i get the same problem. While working on any document the screen flashes in and out very rapidly when moving the mouse in illustrator. It doesn't slow the software down but is very annoying when trying to set up a job and the screen is constantly flashing. All other adobe products like indesign, photoshop and acrobat work fine. Just illustrator i'm having the issue.

    1 vote

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  12. command Z, Blocks Reediting an object

    If I edit an object or shape like adding or deleting a point and do not like it, I usually undo it with command Z. Once I use command Z the shape I was editing is blocked from being re-edited.
    I sometimes have to copy the shape and paste in order for me to add the points in different location again on the shape.
    Is there any reason why this is happening?

    1 vote

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  13. Measurements given as points

    I have been working with Units set to General: Centimeters, Stroke: Centimeters, Type: Points and Grid: every 1 cm, 5 subdivisions. Suddenly this morning all measurements are in Points. I cannot work with this. The ruler is in points: useless. I have reset preferences and restarted several times.

    Mac OS 10.13.6, Illustrator 24.0.3

    1 vote

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  14. text selection bug still happening with 24.03

    When you click on text to move it around on the artboard it always selects what is BEHIND the text box only, unless you click 1 pixel below text baseline exactly. I click on the text inside of the box to move it and it keeps moving my background. I have to zoom in 150% to see baseline and move text. This has REALLY slowed down my process.
    I'm on a MacOS 10.14.6

    1 vote

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  15. Illustrator 2020 gradient bug

    I am using Mac Os Catalina 10.15.2 with Illustrator 2020. When I close a file that contains an element with a circular gradient fill applied and re-open the file, the colour gradient disappears and appears black. I have tried saving as ai, eps and pdf. all 3 files still produce a black element on reopening.

    1 vote

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  16. overprint preview not working properly

    This is new to me as of today. This is a process I have done hundreds of times in the past with no issue. I have not received or updated anything over the past week other than any Adobe updates I receive via the Creative Cloud.

    What I do is create a separate layer in a file to set up a kiss cut for cutting vinyl. I use a spot colour for this - same spot colour I have been using since day one.

    I apply the spot colour to the text or object - in this case a box…

    1 vote

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  17. symbol option automatically open

    please help my my symbol option auto open how

    1 vote

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  18. Linked images are broken when open a AI file on a different computer

    I work with a AI file and some placed image as links.
    If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
    Why the link are not related instead of fullpath?

    1 vote

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  19. Unwanted emails from Adobe

    Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.

    1 vote

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  20. Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs

    another unknown feature for another new update...
    please fix this feature adobe.

    1 vote

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