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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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790 results found

  1. Not importing from iOS

    Not importing from Adobe Draw iOS or Adobe Sketch

    App Version: 4.7.1.138161 (64-bit)
    OS Version: 12.3.1
    Device Model: iPad Pro (9.7") (iPad6,3)
    User Memory: 1652 MB
    Total Memory: 1969 MB
    Free Disk Space: 88705 MB
    Total Disk Space: 244140 MB

    1 vote

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  2. Start First Project

    The Start First Project button is not working for me.

    1 vote

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  3. tear-off

    Mac: 10.14.5
    Illustrator version: 23.0.4

    In the past I was able to save my workspace with toolbar tear-offs (shapes, pen, etc.). When I re-open Illustrator and select my custom workspace, my tear-off tabs are not present. I'm hoping to get the tear-offs to save with my saved wowrkspace.

    1 vote

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  4. Illustrator Start UP

    When I am opening an .ai file, it takes me to the start menu, and I can only open one .ai file at a time, when double clicking. I am running 23.0.3

    1 vote

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  5. Internet runs slow when Adobe Illustrator is open

    I have 25 Mpbs internet....when Adobe Illustrator is open it runs at around 11 Mpbs

    1 vote

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  6. my shift, control, option and command keys are not working

    iMac v. 10.14.5 (18F132)
    (Retina 5K, 27-inch, 2017)
    Processor 3.8 GHz Intel Core i5
    Memory 16 GB 2400 MHz DDR4
    Illustrator 23.0.4

    I don't know exactly when it started, but I cannot use my shift, control, command, or option keys. They work perfectly fine in combinations like shift+w, shift+arrows or command+c, and so on. They work from my Wacom, but not from the keyboard. It seems like I have the same issue in Photoshop.

    1 vote

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  7. Placeholder text Preference 06222019

    I cannot untick/unselect Fill New Text Objects with Placeholder Text in preferences. I have the latest version 23.0.3
    Windows 10 Pro

    1 vote

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  8. Paste in Front/Back should override Paste remembers layers option

    The layer from which an object is copied is used for the pasted object even when using the Paste in Front/Back command. This is counterintuitive and the command should override the option.

    1 vote

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  9. Adding Assets to the Asset Export panel

    In Attached document Art board #1, when selection one object and adding to asset export panel with 'Option' key pressed, it'll always add the Light Red Curved brush, as if this line magnetised to all vectors on that Art board.

    1 vote

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  10. Heavy upload to adobe.io (amazon) without files opened

    During one week I left Illustrator opened.
    During this week, Illustrator upload 21 Gb of data!

    How that's possible?
    What data?

    My post in public forum:
    https://forums.adobe.com/message/11085595

    1 vote

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  11. Distribute Anchor Points not always working

    When all Anchor Points of a Path are selected, Ai automatically assummes an Object selection, stopping the possibility to make use of the Distribute Anchor Points function.

    1 vote

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  12. 1 vote

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  13. Ai 23: Layer control panel, problems with names containing underline characters

    case 1:
    Adobe Illustrator Version 23.0.3 (64-Bit) Windows 10
    To reproduce:
    • Create a blank document
    • Create a new text object with the text "texttext"
    • Give the text object the name "name
    name" in the Layers control panel
    • "File->Save under" as svg, Klick Button OK
    . Klick Button "SVG code ... "
    -> result:
    <text id="name_x5F_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

    -> expected result:
    <text id="name_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

    see testAI23.ai, testAI23.svg

    case 2:
    AI19: Adobe Illustrator Version 19.1.1 (64-Bit) Windows 10 2015.1.1
    see attachments: two…

    1 vote

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  14. Bezier Curves break on circles when compounding shapes.

    1) Windows 10, Illustrator 23.0.3(64bit)
    2) Experienced a bug while compounding a shape into a circle, this managed to break the Bezier curve. This became an issue with a plot cutter slicing from one point to another in graphics production. The issue can be seen when compounding a shape. After using the pathfinder to minus a shape, two live corner appear in the center of the selection. When pulled the live corners on the circle create angled points.

    1 vote

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  15. illustrator 23.0.3 crashes every I use eyedropper tool.

    illustrator 23.0.3
    crashes consistently using eyedropper tool.
    Mac Mojave operating system, ver 10.14.4
    IMAC pro 3.2 ghz processor intel xenon.

    point sample crashes every time
    3 point average crashes almost every time
    5 pt sample crashed after 3rd time using tool.

    1 vote

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  16. 1 vote

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  17. ALIGN not working correctly in Illustrator 23.0.3

    Ever since the latest update for Illustrator (23.0.3) Align does not work correctly. I've got 3 items selected; I click on the Align tab; use the "Align to" dropdown box and select "Align to Selection"; then click the "Horizontal Distribute Space" icon - but it distributes it across the page instead of just the THREE ITEMS I've selected.
    I've noticed other align issues over the last week or so but cannot give details like I did above because today I stopped my work so I can come out here an list my problem.
    There are so many bugs and issue…

    1 vote

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  18. crashing while working every day

    crashing while working every time?

    1 vote

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  19. AI smartobject doesn't open from Photoshop

    This is an old bug THAT IS BACK!!! Double clicking an AI smart object in photoshop opens Illuistrator but it doesn't open the object. You have to close Illustrator completely and do it over again until it works.

    1 vote

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  20. Illustrator problem

    This is not ethical. I know that. But I want to publish this video. Just explain to me why these problems are caused. I've never seen any logical explanations until this time. And that makes me sad.
    Illustrator is very clumsy, slow, has bad performance, interface bad and exhausting.
    Example, I can't easily apply effects on an object or text. Restricts me with everything. These are very simple and the features that should be. I'm sure a lot of people think that.

    Affinity is small size, more practical and user-friendly, faster and cheaper.
    Many of your competitors come up with…

    1 vote

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