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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. wrong characters Greek text

    When choosing Type->Change case->UPPERCASE on Greek accent letters, the accents disappear

    For example:

    σπανάκι ψιλοκομμένο σε μερίδες

    Illustrator: ΣΠΑΝΑΚΙ ΨΙΛΟΚΟΜΜΕΝΟ ΣΕ ΜΕΡΙΔΕΣ <- Wrong!

    Indesign, Word...

    ΣΠΑΝΆΚΙ ΨΙΛΟΚΟΜΜΈΝΟ ΣΕ ΜΕΡΊΔΕΣ <- Right!

    1 vote

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  2. when highlighting text and shift + eye dropping to get text colour only

    This action produces random results (like the text has two colours on it)

    1 vote

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  3. Text element with multiple paragraph styles & colors turns white when adding used colors

    I have a text element with two paragraphs and have assigned a style to each paragraph. One paragraph style is a different color, for emphasis.

    When I go to Swatches (palette) > Add Used Colors, all of the text turns white (invisible against a white artboard) and a swatch named "K=0" is added to the swatches palette. This can be avoided by setting all Paragraph Styles to black or no color and using Character Styles to apply color, but that's not really how the styles are supposed to work.

    If the paragraph and character styles ever are fully functional in

    1 vote

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  4. After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart

    After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart

    This issue also effects Photoshop, please notify those guys as well!

    Please fix ASAP

    Macos 10.15.3
    Ai 24.0.3
    MacBook Pro 16in

    1 vote

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  5. Font Sample Halt

    Hi,

    I'm frustrated that as I run down my list of fonts testing them on a specimen of type that the font scroll halts for no apparent reason, forcing me to use the down arrow and manually select the font I want to try the specimen on.

    1 vote

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  6. Goudy Old Style Font Style "Bold" is not available

    Creative Cloud shows 4 font styles for Goudy Old Style - regular, regular italic, bold, extra bold. I select all 4 to import to ai, but the BOLD font style doesn't come over - only the other 3. I have the AppleIOS version - AI 2020.. Thanks, Chet

    1 vote

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  7. Headline gone on export to PNG.

    When I export to PNG the file loses my headline. Whether the font is set to color or not. I distills a PDF properly.

    1 vote

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  8. Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2

    In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.

    The ZIP file contains a problem SVG, a preview JPG of how it should appear, and any customer-provided files used in the design.

    Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.

    1 vote

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  9. Type tool not working properly

    Running Windows 10 and Ai version 24.0.2
    Trying to hit a return between words in a text sentence, neither the backspace or delete or enter work. No it's not a keyboard issue, since it works with any other program without a problem. This bug is also happening to several machines in the work place consistently. We need to close the whole application so it responds to this text command issue, but after having the document open for a little time it does it again.
    I expect to be able to edit my text... this is a big one...

    1 vote

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  10. Character styles do not allow for optical alignments and kerning

    Paragraph style applied to text area does not allow for optical margin alignment.

    Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.

    Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.

    Mac OSX Catalina.

    Shown - top: Un-kernable
    Bottom: kernable

    1 vote

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  11. "Show Hidden Characters" is disabled every time "Export for Screens" is used

    Steps to reproduce:
    1. Open / create a document with any text
    2. On the application menu enable Type -> Show Hidden Characters
    3. Next do File -> Export -> Export for Screens
    4. Export a file or cancel out, both trigger the issue
    5. Notice the Hidden Characters are no longer visible
    6. Confirm on the application menu that the feature is disabled

    Happens on Illustrator 24.0.1 (64 bits), on Windows 10.

    1 vote

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  12. Text box can no longer be colored

    Mac, v10.14.6
    Illustrator 24.0.1

    When I select a text box, I can no longer assign a color to the box, only to the copy inside the box.

    1 vote

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  13. Character panel reads all fonts instead of just synced fonts

    Windows 10, Illustrator 24.0.1

    Change font weight from font weight drop down

    See only filtered (synced) fonts from Adobe fonts

    See all fonts installed on system and synced

    1 vote

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  14. Problema de font

    O Illustrator não informa quando um arquivo não term as fonts instaladas no sistema, mudando automaticamente sem nenhum comunicado.

    1 vote

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  15. System font Helvetica Regular is not listed

    I have CC2018.1 & CC2019.1 & 2020 installed on my macOS Catalina.
    CC2018.1 can list Helvetica Regular but CC2019.1/2020 does not.
    The font is installed by system here /System/Library/Fonts/Helvetica.ttc, and only one copy is installed.
    Delete Prefs does not help.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  16. Big problem with 'Horizontal Align Center' bug fix

    Windows 7 64bit professional service pack 1,
    Illustrator CC 23.0.6.

    The recent fix for "The 'Horizontal Align Center' option does not align text with the center of object if text has tracking applied on it" in version 23.1 is causing all of our files, tens of thousands of documents, to display incorrectly when you open them, shifting text automatically. We need to be able to turn off this "fix" in settings or something please. We produce scale rules and navigational equipment etc. and almost every one of our files is incorrect if we upgrade to 23.1! We are stuck on…

    1 vote

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  17. Illustrator freeze after trying to paste HD-picture from the clipboard in Text Block

    Trying to paste HD-picture from the clipboard in Text Block - Illustrator perceives the picture as a set of characters and can not cope with the amount of information.

    Expected result: The action should not have a visible result, or there should be a warning about an invalid action

    1. Open Illustrator
    2. Open some of HD resolution pictures (PNG, JPG) in the Illustrator
    3. Select the picture (CMD+A)
    4. Embed the picture if it is linked
    5. Copy the picture (CMD+C)
    6. Select the Text Tool, and make one-click anywhere in a workspace of the document to start Text Block.
    7. Past from clipboard (CMD+V)

    Result:…

    1 vote

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  18. Stroke behind text.

    In the appearances panel, stroke is never allowed to go behind the type with click and drag.

    I have to "trick" it by adding a stroke behind a shape, then making a style and then applying that on the type.

    Would love for this bug to be smoothed out.

    1 vote

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  19. text expands inaccurately

    Mac OS 10.13.6 AI 23.1.1
    See att screenshot. I converted this type to outlines, then Expanded Appearance, then Expanded stroke and fill. Results are superimposed over the original red/orange type. You can that the converted outline does not match the type; in general the top is pushed rightward and the bottom leftward. I tried skewing the outline to correct it but while that may nudge some curves and vertices back to where they belong, it pushes others out. The only solution I know is to tweak and/or redraw the path, which is an extremely time-consuming task. It appears that this…

    1 vote

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  20. Fonts not updating on the fly

    Copied from my forum inquiry that I eventually solved on my own...

    I am a type designers & I use illustrator in building & testing fonts as part of my production workflow. I use the same array of font apps along with my cc2019 suite on 2 different machines. One is a mac mini one is an imac, both are on the latest mac os.

    On the mac mini, with Illustrator open I can see changes to a font immediately reflected in the document. In other words if I replace a .otf or .ttf font file installed at mac hd/library/fonts…

    1 vote

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