638 results found

1. Some variable fonts get expanded in parts

   If you apply a stroke to a live text using Acumin Variable Concept, Myriad Variable Concept, Minion Variable Concept fonts, the stroke stays solid.
   If you expand these, glyphs are united.

   However, if you do the same with Bahnschrift, Cascadia Code, Clash Grotesk Variable, Source Code Variable (and perhaps some other fonts), you get glyphs partitioned.

   To workaround this, we can use Pathfinder Add effect... but it won’t help if you have different fills applied to your characters.

   Why the results are different? why Illustrator treats some variable fonts as a collection of sub-parts, but others stay wholesome?

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2. Сonverting a type object from Area to Point replaces soft breaks with paragraph breaks

   Illustrator's 'Convert To Point Type' should not change soft line breaks to paragraph breaks, as the GIF shows.

   Thanks to John Goodman for reporting that.

   Related issues:

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/38142811-text-object-soft-and-hard-returns

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/37616710-clicking-area-type-tool-adds-forced-line-breaks

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3. Area Type text stretching when transformed with another shape

   When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type - (first part of video).

   But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).

   So I can't transform an Area Type text box at the same time, for instance, as a holding shape that I want to align it with - I have to do them seperately whihc is very sslow and inefficient.

   As a graphic designer I literally NEVER want to stretch type in this manner, and If I did i would choose point type for this reason - (last part of video shows this box is indeed Area Type).

   Thanks

   J

   When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type - (first part of video).

   But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).

   So I can't transform an Area Type text box at the same time, for instance, as a holding shape that… more

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4. Numbers disappear in text box when creating outlined text

   On illustrator CC 2020 updated windows 10
   creating a text box with text and numbers.
   Aligning paragraph direction in right to left (middle eastern text alignment)
   Right click on text box
   Create outlines
   The numbers will disappear
   In the attached file there is a live text and an outlined one when the numbers disappeared

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

5. font finder/Missing font box keeps loading and unable to activate missing fonts

   Find Font box not working. Example i am missing fonts and when i open that menu it shows the fonts used in the document but the missing ones just have a loading circle next to it and it never stops.

   Also the Missing font box. When i do have the fonts and want to Activate them they will never activate, It just loads for 10mins and stops with out loading the fonts.

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   Need More Info  ·  Anish Kumar responded

   Hi All,

   We are not able to reproduce this issue at our end. Can you please let us know if you are still facing this issue? Also, is the Creative Cloud running fine on your machine when this issue happens?

   Thanks
   Anish

6. On applying tracking via Properties panel, Illustrator issues like Tracking of complete paragraph changes , Bounding Box gets invisible

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting and reselecting the type will show randomly different values - sometimes the value applied to one character will be reported as applied to an entire word/paragraph, sometime the program will change the default value across the entire application. It is no longer possible to adjust tracking, and a restart of the application is the only recourse, however the problem repeats - after making a few more tracking adjustments it glitches again in the same way and can no longer be used.

   This has also been accompanied by selection bounding boxes disappearing across the program - again restarting is the only way to correct - and most problematic of all: upon saving, the file will often suddenly revert to an earlier state, completely losing all changes made.

   This problem has been exhibited in exactly the same manner across multiple systems, running different OS versions and using different Adobe CC accounts. The problem has been occurring since at least CC2018, and is still occurring in the recent CC2019 (or whatever it's called) update. Currently it is impossible to use Illustrator for any kind of typographic work.

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting… more

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

7. Selection tool not working with Text

   Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

   OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the selection tool like the direct selection tool and manually move each corner.

   Sometimes, when I click on one piece of type (area or point) another nearby type chunk will select instead. And any formatting I apply gets applied to the wrong text.

   Other times, I can't get the text to select at all. Or clicking on one piece of text will select something completely different (another line of type or a shape).

   This issue resolves itself if I close and reopen my document, however this is extremely disruptive to my workflow. It is also not a RAM issue- I just upgraded from 8gb to 16gb and had this problem on both machines.

   It seems to have started once I updated Illustrator or to High Sierra. For reference, I use an imac display monitor connected via hdmi cord to my laptop when working in illustrator. This issue happens whether I am working on the display screen or my actual laptop screen.

   Ive been working in illustrator for almost 10 years and I've never had this happen before (even on very slow machines in the earlier 2000s).

   Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

   OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the… more

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   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All,

   Thanks for reporting this issue.
   We are getting response from users that they are facing this issue no more on Latest Illustrator released version .Hence marking this issue as resolved.

   In case you are still encountering this issue.
   Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com .Please mention the title of this issue as the subject of the mail.

   Regards,
   Ankit Goyal
   Illustrator Team

8. Spellcheck underlines things that are OK

   The dictionary Illustrator uses is quite poor it seems, especially for non-English languages.

   But what’s more important, Ai always wants me to make each first word capitalized in a line after a soft-break. Hey, do you know soft break is not a paragraph return, right? It means just a new line, not the end of a sentence.

   Just stop. It makes the Spellcheck completely useless.

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9. Font Height Options misbehave with rounded fonts

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   Here is my idea what is going on.
   Curved glyphs are made with the optical compensations. You can clearly see that with 'o' glyphs. Both top examples have their o-s slightly bigger than the x-height — and that is correct.

   When a font designer makes a vertical terminal rounded, they lower it below the baseline to compensate the lack of weight this rounding causes. If you compare the vertical stem of 'r' with the bottom bar of 'z', you will the that 'r' overshoots the baseline.

   So if you measure a glyph with flat top and bottom, like 'z' (here), you can see that it stands on the baseline, but the x-height is smaller that set 40mm.
   If you measure an 'r' glyph from the bottom overshoot (which is below the baseline) to the top point (notice that it differs form font to font and thus can not be used at all) the result is off again.
   But if you measure from overshoot to the flat top... now it gives 40. And this seems to be what Illustrator does.
   Instead of measuring from the baseline, it starts from an optical compensator some glyphs have and should not be used for the measurement. It takes right metrics, but starts at the wrong, overshoot zero.

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   … more

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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   Thanks for reporting the issue .
   We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

   1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   Please mention the title of this issue as the subject of the mail.

   Warm regards
   Aishwarya G Gadodia
   Illustrator Team

10. 異なるバージョンで、文字の間に「ー」が出現する

    macOS 10.15.4 Catalina
    Illustrator 2021 v26.0.1

    1　v25.2で、テキストボックス内に「株式会社○○○」と打つ
    2　v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
    (書体：A-OTF 新ゴ Pro)

    --添付データ-----
    「1.ai」→v25.2で保存したデータ

    「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ

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    Completed (Comments Open)  ·  PCM Maro responded

    こちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム

11. Fonts Syncing

    I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.

    I'm at a loss. Any ideas?

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    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

12. Type on Path Broken - Can't Resize

    Not sure if this has been reported yet or not. When I use the type on path tool and try to resize it the type's center point is moved and/or the kerning is thrown way off. See the video for an example of what's happening.

    The only way I can get around this is making a copy of the object so I can save an editable version, then outline the text on the other version so I can resize. This is a MASSIVE pain.

    Using Ai version 25.4.1

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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,
    Apologies for the inconvenience due to this issue.

    Please help by sharing some details:
    1.) Is this Issue still happening on your machine in the latest version 27.5.0 ?
    2.) If yes, please provide .ai file.

    Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

    Thanks and Regards

    Rohit Jain

    (Illustrator Team)

13. Type Tool is very slow - Adobe Illustrator CC 2019

    I recently update Adobe Illustrator CC to the latest version (CC 2019) and the type tool is painfully slow. Every time I try to use it, I get 15-20 seconds of the pinwheel before the cursor shows up. Once the tool is finally activated, everything takes a prolonged amount of time (5-10 seconds to type a letter, etc.) Thanks for any help.

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    Resolved (Comments Open)  ·  Anish Kumar responded

    Hi All,

    Since two users has confirmed that issue is resolved after updating to latest release, so closing the bug. If you face the issue even after updating to 23.0.3, please write an email to sharewithai@adobe.com

    Thanks
    Anish

14. Syncing font from Typekit never works

    When opening a file that I have used Typekit fonts in, the missing fonts dialog box tells me they are missing, but are available to sync from Typekit.
    I have tried the following to restore my fonts

    1. Press "Sync" from the missing font dialog box inside illustrator. (this does nothing. it loads forever and never updates my fonts)
    2. Open typekit in browser, unsync and re-sync all fonts.
    3. Close file. Open typekit in browser, unsync and re-sync all fonts. Re-open file.
    4. Quit Illustrator. Open typekit in browser, unsync and re-sync all fonts. Launch Illustrator. Open file.

    NOTHING works.

    12 votes

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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    Thank you all of you who had contacted us. Here is the solution

    Kindly try the troubleshooting Steps mentioned on Link: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html .
    If above mentioned link does not resolve your problem Kindly collect the logs as mentioned in the e link and get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    NOTE: For Myraid pro refer to the link: https://forums.adobe.com/thread/1638311

15. Cursor jumps while editing Font Family name

    When I try to change font name from HeliosCondBlackC to HeliosBlackC (both are installed), erasing part of the name, CC2018 moves cursor to the end (while CC2017 does not)
    I also have 'Entire Font name' option chosen (and never change it), but cursor still jumps to the end.

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    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our release – 23.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. 縦組みのアキ量設定が水平比率の影響を受ける

    ver.22以降（確認できた範囲）
    macOS 10.13〜11.6.7（確認できた範囲）

    縦組みのテキストに対して「アキを挿入（右・下）」を設定した上で水平比率を操作するとその比率に応じてアキ量が変化する。

    1. テキストツールにて縦組みテキストを入力する。
    2. 文字パネルにて「アキを挿入（右・下）」を設定する。 3.. 当該テキストに対して水平比率を設定する。
    3. 文字の縦幅は変わらないがアキ量が水平比率に比例して増減する。

    期待する結果
    縦組みのアキ量は水平比率の影響を受けない。

    実際の結果
    縦組みのアキ量設が水平比率の値によって変化する。

    回避手段
    アキ量設定を使わずにトラッキングによる調整を行う。

    これは単純なバグです。縦組み時に水平比率を調整しても文字の天地は変化しません。しかし、アキ量（上・左）、アキを挿入（右・下）ともに水平比率の値の影響を受けます。横組みと縦組みを同様に処理していると考えられます。

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17. Ai crashes (hangs) after installing (and selecting) Google Noto Color Emoji font!

    Since Ps has added NCE (Noto Color Emoji) font, Ai doesn't recognize it! I downloaded the font from GFont (NCE v2.038). After installing (for "All users"), whenever I select the NCE font in Ps or Ai, those apps crash (hang)!

    If I uninstall the font (which I downloaded from GFont, not the Ps native installed one) and reinstall Ps, the font works OK, but again it doesn't appear in the Ai font list!

    I posted some screenshots there:
    https://community.adobe.com/t5/illustrator-discussions/google-noto-color-emoji-font-in-ai/td-p/13523581

    11 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Spellcheck turns off when you apply Drop Shadow or other effects to a text

    Spellcheck must work for all text objects once enabled, no matter what appearance it has.

    Here, the same line of text with a typo in it has a drop shadow and a custom fill applied. No zigzag lines, and all those who count on Ai to mark they typos are in trouble.

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    11 votes

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19. Rotation of a text while Snap to Grid is on

    You can't rotate a text with the Rotate tool when Snap to grid is on.

    Please watch the GIF attached.

    Then try to replicate.

    Open the attached document.
    Enable Snap to Grid.
    Select text.
    Grab Rotate tool.
    Hold Shift (or even do not).
    Try to rotate the text.
    Failure?
    If yes, move it a bit to the side (with snapping still on) and try again.
    Experiment a bit with different positions.

    11 votes

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20. When a document using Japanese TrueType font is opened in different OS environment, font warning is given

    When Japanese TrueType font is used in a document and opened in different OS environment,
    Even though you have installed the same font, you will get a font warning when you open it.
    Screenshots are created on Windows and open on macOS. But the opposite is also true.

    1. Create a file in Windows environment and save it using related fonts
    2. When 1 is opened in macOS environment, the corresponding font is displayed as a font problem.
    3. Open Font Search after opening has not caused any problems

    There are three types of fonts used, but problems occur with Japanese fonts or with Japanese font creation tools.

    A. IPAmj Mincho (Open License font distributed by Japanese independent administrative agency)
    https://mojikiban.ipa.go.jp/1300.html
    B. TT-OSSSFONT.ttf created by TTEdit of Musashi System Co., Ltd.
    https://opentype.jp/ttedit.htm
    C. AAAOubunTest Regular.ttf created by FontLab's TypeTool 3 has no problem
    https://www.fontlab.com/font-editor/typetool/

    The test file (CC23TTFTestSavedWindows.ai) and related files are provided below.
    Although it is data of Ver.23, problems occur with Ver.19 and CS6.
    https://adobe.ly/2JEF7sa

    The original problem in the Japan Forum.
    https://forums.adobe.com/thread/2609677

    Origjinal (Japanese) :
    title : 日本語TrueTypeフォントを使った文書を、異なるOS環境で開くと、フォントの警告が出る

    日本語TrueTypeフォントを文書で利用し、異なるOS環境で開いた場合、
    同じフォントをインストールしているにもかかわらず、開いた時点でフォントの警告が表示されます。
    スクリーンショットとしては、Windowsで作成、macOSで開いたものです。しかし逆でも同様です。
    1. Windows環境でファイルを作成し、関連フォントを利用して保存する
    2. 1をmacOS環境で開くと、フォントの問題として該当フォントが警告表示される
    3. 開いた後にフォント検索を開いても問題は起きていない

    利用したフォントは3種類ですが、日本語フォント、または日本語フォント作成ツールで問題が起きます。
    A. IPAmj明朝 (日本の独立行政法人で配布されているオープンライセンスのフォント)
    https://mojikiban.ipa.go.jp/1300.html
    B. 武蔵システム社のTTEditで作成した TT-OSSSFONT.ttf
    https://opentype.jp/ttedit.htm
    C. FontLab社のTypeTool 3で作成した AAAOubunTest Regular.ttf では問題は起きない
    https://www.fontlab.com/font-editor/typetool/

    テストファイル(CC23TTFTestSavedWindows.ai)と関連ファイルは下記に用意しました。
    Ver.23のデータですが、Ver.19、CS6でも問題は起きます。
    https://adobe.ly/2JEF7sa

    元々の指摘はジャパンフォーラムの投稿です。
    https://forums.adobe.com/thread/2609677

    When Japanese TrueType font is used in a document and opened in different OS environment,
    Even though you have installed the same font, you will get a font warning when you open it.
    Screenshots are created on Windows and open on macOS. But the opposite is also true.

    1. Create a file in Windows environment and save it using related fonts
    2. When 1 is opened in macOS environment, the corresponding font is displayed as a font problem.
    3. Open Font Search after opening has not caused any problems

    There are three types of fonts used, but problems occur with Japanese fonts or… more

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    Completed (Comments Open)  ·  Anjali responded

    I am glad to update that this issue was fixed in 23.1 release.

    Thank you for all the feedback.