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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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638 results found

  1. New text box appearing on clicking in current text box

    When you click in a text box with the type tool, it'll create a new text box unless you click on the actual word you want to modify. Or if you are trying to add something to the end of your text and click like a millimeter off the letter, it'll create a new text box.

    This is super annoying and I'm not quite sure why this function is necessary. It didn't use to be like this until the last update. Please look at this for the next update for those who use a lot of text in Illustrator.

    Thank…

    11 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
    We are unable to reproduce this issue in house.

    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1)Is this Issue still happening on your machine on Latest version 23.0.3 ?
    2)Can you kindly provide Test File via (File→Package)and open Info Panel & provide some video while repeating steps with which you are facing this issue and share with us.
    It will help us to understand your issue more clearly and we can investigate this further.

    Kindly share the requested information at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.

  2. Set Area Type width to larger than 13.888 inches via Type->Area Type Options... dialog

    Though the type tool can draw area type boxes of any size, the width property of the Area Type Options dialog box can only be set up to 13.888 inches. This means that for any wider area type, whenever you change a property within the Area Type Options it will be resized to 13.888 inches wide.

    This is not a new problem as seen in this thread started in 2010: https://forums.adobe.com/thread/701249.

    I often work on area type larger than this seemingly arbitrary limit. If I adjust the columns, gutters, inset or any other property found within the Area Type…

    11 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Type on path positioning is now quantized and not smooth

    Take a look at the GIF.

    In Illustrator 2022 users were able to position start and end marker brackets with practically infinite precision, smoothly, even for a long, single-bezier path.

    In 2023 these markers are quantized to 0.005 increments! For a long, single-bezier path, this creates laughably large steps (like, almost the width of an entire glyph).
    Note that the quantization is per bezier segment, so if you put text on a path that has many anchor points, it won't be as noticeable. But adding loads of points to a path makes it much less editable later, of course, so…

    10 votes

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  4. Discretionary hyphens do not seem to work

    I can’t get discretionary hyphens to work in Illustrator CC 23.0.2, either by shift-command-- or with Type->Insert Special Character->Hyphens and Dashes->Discretionary Hyphen. Whether Hyphenate is turned on or off for the paragraph does not matter. Language does not seem to make a difference either.
    Only the hyphens added by Illustrator itself are obeyed.

    10 votes

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  5. 10 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  6. Unwanted characters appearing when outlining text.

    When using Type > Create Outlines, there is a chance of unwanted characters appearing.

    Attached is a file where the error is reproducible. Notice how an additional "d" and "g" appear with you outline the text.

    This file was created using Ai CC v22.0.1 and according to forum posts ive found, this issue has existed since CS4 or possibly earlier.

    10 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Deleting segment of path for 'Type on path' and than undoing it gives wrong result

    I have type on path.
    I delete one segment of the path, and text is now overflowing.
    I undo deletion, path got restored, but text does not — it is still trimmed, and I have to NOTICE this and drag end marker back.
    'Undo' must restore previous state fully.

    10 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. Enter while typing does not get recorded in history as an Undo step

    When I type a text in Illustrator and hit Enter to make a paragraph break, it does not get recorded into the history as an operation I can undo. This means all typed paragraphs get clumped in history together and get undone as a whole.

    This is not how many other apps do, including InDesign and Word.

    Some apps also consider line breaks as an interruption of flow, which would have been handy too.

    It is quite similar to this report:
    Illustrator does not treat the auto bullets as a separate Undo step
    https://illustrator.uservoice.com/forums/333657/suggestions/46954429

    and is related to this one:…

    9 votes

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  9. Pressing Backspace in text gets recorded in History as a chain of separate Clear steps

    When we type a text, Ai treats it as one operation, all the time.

    Even when we press Enter, the flow is considered to be uninterrupted — and there a bug report about this:
    http://illustrator.uservoice.com/forums/601447/suggestions/47038321
    Even if an automatic conversion of bullets happen, Ai still thinks it’s not worth undoing — and there is a bug report about this as well: https://illustrator.uservoice.com/forums/333657/suggestions/46954429

    But for some reason when I hold Backspace to delete a bunch of text, Ai records each deleted symbol as a separate step, despite the fact it’s treated by users as a one operation, eating up the history…

    9 votes

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  10. text selection issue with threaded text frames

    Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.

    9 votes

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  11. Problem with Type on a Path after ver. 26.1 update

    Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.

    9 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  12. 特定の条件でテキストの中窓部が斜線で塗りつぶされる

    再現方法
    サイズA4で新規アートボードを作成
    「要冷凍」というテキストオブジェクトをサイズ15ptで作成
    このテキストにアピアランス「パスのオフセット:0.05mm」を適用する
    アートボードの座標をX座標 100mm、Y座標 -148mmに変更
    「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
    文字の塗り潰しが添付画像のようになる(座標は全て左上起点)

    テキストをアウトライン化しても発生する
    どのようなフォントでも発生する
    同じような大きさの複合パスでも発生する
    線幅では発生しない

    以下の環境で確認
    MacOS 10.15.7
    Adobe Illustrator 26.0.1
    Adobe Illustrator 25.4.2
    Adobe Illustrator 24.3

    Windows10 Pro
    Adobe Illustrator 24.3(64bit)

    通常作成される、座標(X0,Y0)のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス(上)X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。

    対処方法
    アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
    必要がなければ線幅で対応する。

    9 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとございます。

    ご報告いただきました問題につきまして、再現が確認できました。

    「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
    簡単に「田」や「A」の字で再現できました。

    今後の開発進捗などはこちらでご報告させていただきます。
    よろしくお願いいたします。

    Illustrator チーム

  13. Large Amounts of Text overrun text area, disregard justification

    I'm using Illustrator CC (2017).
    I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…

    9 votes

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    Under Review  ·  Anish Kumar responded

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

  14. Slanted instances are not properly sorted

    When a variable font has ***** axis and right leaning instances (common oblique styles) the Oblique instances gets sorted before the Romans on the font menu dropdown. See attachment.

    According to the OT spec, right leaning instances must use negative values, so I‘m guessing Adobe’s font menu is sorting instances by slnt coordinates in ascending direction when it should be in the other direction.

    This is not only bad and uncommon for users but is also pushing font developers to make fonts against the spec just to circunvent this situation. Plase fix.

    Note. All the fonts tested have proper STAT…

    8 votes

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  15. Bullets are forced when pasting a text

    Please take a look at the GIF.
    I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
    I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
    Instead, Illustrator forces bullets for the whole pasted text.

    8 votes

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  16. Hyphenation ignores pre-hyphenated words

    Many languages have pre-hyphenated words (like 'pre-hyphenated').

    When I setup Hyphenation with Before and After values, I expect Illustrator to apply these to each part of a hyphenated word, not to the whole complex word itself, like Ai does in the picture (where the arrow is pointing). Instead, it should prefer the existing hyphen to break a line at, not just one symbol away from it. This forces users to use 'no break' often (which is hard to call) and generally spend more time on editing.

    Here is a text example.
    Not
    pre-h
    yphenated
    but
    pre-
    hyphenated

    ...and obviously it…

    8 votes

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  17. 行頭禁則文字に関わる和欧文間隔をカスタマイズ可能に!

    Illustratorの日本語組版で、たとえばプリセットの文字組アキ量設定「行末約物半角」を元に、和欧文間隔を「0%」にカスタマイズしても、そのカスタマイズの結果は、何故か「行頭禁則文字」に分類される文字種には効果がありません。
    ※添付ファイルをご参照くださいませ(macOS Catalina上のCC2021にて作成)。

    日本語組版の中では、デフォルトの「25%」アキを「12.5%」あるいは「0%」としたいという作業は少なからず発生しますが、上記のような挙動では、作業者の負担になるばかりです。

    可能であれば、「文字組アキ量設定和欧文間隔のカスタマイズが、行頭禁則文字にも効くように」改善することを希望します。
    挙動を変更していただければ、作業者の負担も軽減され、喜んで受け入れられるに違いありません。

    なお、このような挙動の変更は、「文字組みアキ量設定に頼らずなんらかの方法で和欧文間隔を変更した既存ファイル」にはあまり影響がないものと考えますが、変更していただくならば、【その変更を周知】していただくことは大切なことだと申し添えておきます。

    よろしくお願いします。

    8 votes

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  18. Auto spell checker wants to capitalise new lines after forced line breaks

    This is a bug report for the new auto spell checker feature in Illustrator 2020.

    It does not understand that when you force a line break (using shift-return, not making a new paragraph with return), it’s not a new sentence.

    So it wants to capitalise the first word on the new line.

    This makes no sense and does not match the way it works in InDesign.

    Thanks for fixing that!

    8 votes

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  19. Missing fonts issue

    It's not reading Adobe fonts. It keeps saying to activate the font every time I open a document. The program hangs trying to activate a font, making the file not work properly "without" a font that was perviously activated.

    8 votes

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  20. Text will not change fill colour to what has been selected

    WIndows 10, Illustrator 23.0.3: After selecting text, I try to change the fill colour either using the eyedropper tool or the swatches panel. I expect the text to change to that colour. However, while the colour window shows the colour has been changed, the text doesn't actually change colour. I have to outline the text in order to get it to change colour.

    8 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Melina ,

    Thanks for reporting this issue, Illustrator team really appreciate this.
    As per attached screen shot , for the selected Text object your fill is below the Characters in appearance panel.
    Can you kindly move the Fill above the characters and change fill. This will hopefully resolve your problem.
    In order to identify the root cause , can you kindly provide us eyedropper setting snapshot ,you can find eyedropper settings by double click on eyedropper tool .

    Thanks
    Anish

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