Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
698 results found
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Zooming Delay
After updating I'm getting a delay when I zoom in or out, it doesn't react until I perform another action like panning.
1 vote -
Cannot view New Files
- Using MacOSX 10.15.5 (19F101), Newest version of Illustrator CC
- Open existing file file, create new file
- EXPECTED: A new file gets created and I can see the artboard and work within the file
- ACTUAL: A new tab opens with "Untitled" but cannot toggle to the new tab, and when attempting to break the new document out of tabs and input any objects (text, shapes, lines, or paste) into the "New" document, it creates/pastes into the first document opened, not the New one I created. Cannot manipulate any "New" document in any capacity with Illustrator, Photoshop, or Indesign (only ones I've…
1 vote -
unexpected illustrator app crash occurred
Illustrator app closes suddenly in MacBook Air, thankfully I can get my unsaved work.
1 vote -
Illustrator partially freezes after waking Windows 10 up
When I wake my computer from sleeping mode (Windows 10) and Illustrator was still open, it is frozen in a way. I can click the documents tabs but the view isn't refreshing.. I can select a tool but I can not interact... zoom is not working...
1 vote -
Random crash
Adobe Illustrator cc 2020 is randomly crashing, even if I'm not using it. It's happening at least a couple times a day. I'm using the last version of Catalina in my mac.
1 vote -
Measuring/positioning elements improperly includes shadow/effects
It used to be that when you selected an object/element with a drop-shadow (or other effect), the measurements did NOT include the drop-shadow. HOWEVER, now they do and it's causing me lose-my-mind!!! To measure and or position ANYTHING correctly, you have to first turn-off the shadow (in the Appearance panel) then position/measure and THEN turn-on the drop-shadow!!! Seriously, this is an enormous time-waster. PLEASE, allow us to turn off the function where everything is measured-and-positioned by it's drop-shadow. PLEASE
1 vote -
Cannot open Illustrator after updating to version 24.1.2. Windows 7 reports an error "missing VCRUNTIME140_1.dll". (The 24.1.1 is ok)
Cannot open Illustrator after updating to version 24.1.2.
Windows 7 reports an error "missing VCRUNTIME140_1.dll".
(The older version 24.1.1 works fine after downlaoding.)1 votePlease try the steps mentioned on this page to have this issue resolved – https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html
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AI CRASHING
How about you guys fix Illustrator so it doesnt ******* crash. ***-pirates.
1 vote -
page failed to load
I cannot start a new file it says page failed to load and that's it
1 vote -
new version doesn't work.
when I click on New all I get is a black window with this code in the upper left hand corner: % CCXFNFTDIALOG_NAME , and no menus or anything
1 vote -
Missing Text on Menus?
I'm working on a 21.5 inch late 2015 image, 2.8 with 8GB using Mojave. I'm not quite sure what steps are happening and if there is a hardware issue on my side, but when I use Illustrator, there is an intermittent bug that seems to happen. Here's how it goes:
Using Illustrator, usually the pen tool.
The spinning beach ball pops up.
The screen freezes for a few seconds.
When it pops back into play, none of the menus have text. Literally, NONE, even those outside of Illustrator (Chrome, the Apple drop downs to restart/shut down)Is it just destroying…
1 vote -
Illustrator (version 24.1.2) crashes every time I use the crop tool.
I have been using the crop tool without an issue over the last year and a half, right up until yesterday. Today my illustrator refuses to work the second i click on the crop tool, and instantly crashes. I tried reinstalling it, but it hasn't improved.
1 vote -
There is not enough memory available to process the appearance of an object. OK
macOS Catalina
Version 10.15.4
iMac (21.5-inch, Late 2013)
Processor 2.7 HGz Quad-Core Intel Corei5
Memory 8GB 1600MHz DDR3
Graphics Intel Pro 1536 MB1 vote -
Can't blend objects filled with gradient
For whatever reason, I cannot blend shapes that are filled with a gradient. I've tried everything. This has never been a problem before this 2020 update. I'm ripping my hair out.
1 vote -
Crashed while working flat design - PC
I working with lastest application but crash. Windows 10 Home / Ryzen 5 2600 series / 32GB Ram / GPU Radeon RX 580 Series 4GB + 2GB (2 GPU)
Unable to do things and no recovery! Triple times for April 2020. Please fix.
1 vote -
24 1.1 still crashes
still crashes...when i tried to print... there still is no fix to this annoying issue..
also crashes when you try to save or close a file.
occurs 2-3 times daily...is there any workarounds???1 vote -
1 vote
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Photoshop-styled background raster in Illustrator when typing text
In Illustrator 2020 there is a visual bug. When editing text there suddenly comes a pixel pattern (like the one when you use Photoshop and have no images). This happens out of the text frame. When zooming out or in, it goes away, but when I am typing again it comes back at unexpected moments in weird places.
There's further really nothing else. It's just weird to the eye and this feels like a bug important enough to report it. I somehow don't like to report bugs, but I do hope Adobe is aware of this issue. For the fixing…
1 vote -
1 vote
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Crashes constantly
Illustrator crashes constantly. Typically, when pasting anything (even a single character) into an existing AI file. We have updated all associated drivers, upgraded video card, re-imaged the OS. Nothing is making this better. After a few strokes, Illustrator will gray out and report "Not Responding."
Illustrator CC 2018 version 22.0.1
Windows 10 v17091 vote
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