Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
702 results found
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version 24
new version crashes, usually went attempting to save or print..
1 vote -
jaggered paths
Illustrator Jaggered - on using the pen tool , texts and on curved paths.
tried toddeleing the GPU and CPU preview , reinstall the updated app , update the drivers , update Windows 10. The issue is still not resolved.
Clearly see the the lines are not smooth in outline mode too.
Unusable file with this bug.1 vote -
Performance and delay on Illustrator 2020&2019 - iMac 5k 2019 with Pro Vega 48
Here is the video where I compare performance issue with other graphic software and desktop CP with Illustrator 2020 on the iMac 2019. Fps is drop when moving canvas by hand tool and when you want to resize simple vector shape you see on screen and feel some kind of latency, delay (watch carefully the video below). On the video you can see this lag how its behavior on iMac and how its snappy od Pc Dekstop. Performance is the same on Mojave or Catalina. I was handing for 5 days with your customer support and technician support. Still the…
1 vote -
Illustrator fundamentals
- When panning around in mid full screen view, defect stripes keeps appearing all over the screen. Disappears when zooming one time.
- Zoom should be zooming to position of mouse, but it zooms "all over the place" when close up.
- Pathfinder substract creates unnecessary amount of anchor points + gaps. Even with setting 0,001 in Pathfinfer options
This has been going on for years, and Adobe is informed about these fundamental bugs several times. Time to fix the fundamentals and clean up the bugs.
1 vote -
Create new file dialog box lags
When I'm working with multiple files, opening and closing, there are times where I copy an object to a new file. I use Command-N, but the dialog box lags and takes several seconds to show up. Is it trying to connect to something online? Why is there lag?
1 voteHi David,
i am not able to reproduce the issue at my end. Can you please share the following information:
1. Which OS you are working on?
2. What is the version of AI?
3. Have you stared facing this issue recently?
4. If you are using some other Adobe application, Is it happening in that application as well?Thanks
Anish -
crashing
Crashes when opening preferences. Slow overall (and non-responsive) performance on a brand new Mac. 2020 Illustrator is beta garbage and does not run dependably. InDesign is just as bad.
3.6 GHz Intel Core i9
32 GB 2667 MHz DDR4
Radeon Pro 580X 8 GB
10.14.6 (18G103)1 vote -
Only one backstep at a time possible
ai lets me backstep only once or twice bevore stalling. After ca. 2 minutes another backstep is possible. Sometimes several backsteps are possible but it will stall from time to time. If I wait, it will recover, but it's impossible to work in this way.
Is there a solution to this?
I'm on a Mac Pro 12core late 2013 and OS X 10.14.61 vote -
Watercolor Brush
3 Second+ Lag when using Basic Watercolor brush.
This is making some projects nearly unusable on the newest version. I don't know if the performance problems are similar for other brush types. But it brings Illustrator to a crawl on my workstation which should be overkill for running Illustrator.
Windows 10
1 vote -
actions slow and crashing
All actions that ran smoothly on Illustrator CC 2019 are slow and most of the time crash the new update (CC 2020). Actions are meant to speed up workflow, not slow it down.
1 vote -
Not showing GPU
GPU is selected to be used with AI 2020 (Nvidia GTX860) but in AI's prefs it shows Intel HD 4600 is being used!!!!
1 vote -
1 vote
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Unstable operation Illustrator 23.1.1 Mojave
Unstable operation Illustrator 23.1.1 on Mojave. Reacting with delay or not reacting. Problems with menu and tools operating. New frame text always with lorem ipsum.
GPU is disabled, Wacom tablet is uninstalling. I havn't more ideas.1 vote -
Illustrator 23.1 (64bit) hangs - hourly
Didn't have a problem with previous versions.
Updated to v23.1 (64bit) Windows 10 Home 1903 and regularly hangs.
Sometimes hangs while working. Usually hangs when opening a new file, particularly when already have a file open. The files I'm using are less than 1mb so shouldn't cause issue.1 vote -
CMD+D Universal
I like the CMD+D on illustrator but want that on indesign for duplicating things easier and I also like the CMD+D on indesign and I want that on illustrator to relink photos easier. So maybe keep the CMD+D the same in both and create a new left hand command for the other?
I'm down1 vote -
CC LIBRARY
My CC Library opens, shows me everything but when I click on let's say a color to swap it does nothing. None of the libraries work. It's like the I'm clicking in a ghost swatch or something. I even reinstalled illustrator to see if it would help. Nothing. Bug or fixable?
1 vote -
"File, Edit, Object" etc freezes/doesn't work
After I worked for a few minutes in Illustrator CC, the bar with File, Edit, Object etc isn't responding and the only way to close Illustrator is by a Force Quit.
I already deinstalled and reinstalled it 2-3 times, but it doesn't help.MacBook Air 2018
MacOs Mojave 10.14.6
1,6 GHz Intel Core i5
8 GB 2133 MHz LPDDR3
Intel UHD Graphics 617 1536 MB1 vote -
Beachballing for any added effect in Illustrator.
Any time I add a dropshadow or 3d effect, Illustrator beachballs until I have to restart. I have Mac Mojave 10.14.6. Illustrator 2019. If I use preview it's particularly frustrating.
1 vote -
Illustrator 23.1.1 flickering panels on mouse release
Layers Panel flicker
After upgrading to Illustrator 23.1.1 on a mac each time a mouse click is released on the artboard or when text will be deleted step by step, the layer panel and some times symbols and type formats panel, too, will flash or flicker.
Switching off GPU usage does not change it anyway.
It's driving me crazy...
This flashing is irritating.
Attempted fixes
Resetting preferences
Adjusting GPU performance
Turning of animated zoom
Uninstalling illustrator
Updating everythingIllustrator Version 23.1.1
MacOs Mojave 10.14.61 vote -
Art board freezes, then disappears
I use a Wacom to draw my art on Adobe Illustrator 2019 cc, 23.0.6 64 Bit. I haven't had any problems drawing, but today I am only able to draw a few items before the art board completely freezes and I can't draw anymore. HOWEVER, when looking at my layers, everything I draw shows up. I just can't see it on the actual art board. The things I was able to draw, I am unable to move or change. Then trying to fix it, the whole art board disappears, but it still says it there on the Layers tab...
Please…
1 vote -
1 vote
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