Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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BAD TRANSLATION in french
I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).
You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links…
1 vote -
ILLUSTRATOR
I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.
1 vote -
missing "incorporate image" function in the Links panel menu
Mac os 10.13.6 illustrator CC2018
I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
Thanks for your help1 vote -
Constrain switch broken
The constrain switch for w/h in the Transform panel is broken. When the panel is openen, the option seems inactive (chain with line through), but is active. Has to be clicked twice to be really inactive.
1 vote -
Double click on color picker in ver 23.0.6-Mac always clashes Illustrator.
Select text box or object => double click 'color picker' => freeze. Need to force quit every time.
MacOS= 10.12.6 Sierra.1 vote -
Touch gestures stop working after using pen
When I start Illustrator the finger gestures (two finger pinch etc.) work fine. After touching the screen with stylus, gestures stop working until restart. AI 23.0.6/Windows 10 1903/stylus AES on Lenovo Yoga
1 vote -
Adobe Sketch inaccurate. No Product against which to report
Please See forum post entitled “Adobe sketch accuracy questioned”
On iPad Air, iOS 12.4, Sketch 4.7.1 drawing occurs displaced from centre of stylus, toward to of device.
Gave up using Sketch in Sep 2017 as this was a show stopper for me. I don’t understand how anybody can use it like this. It is such a fundamental issue that I cannot believe it has not been addressed. Others in the forum post discussion agreed it was a bug and the question seems to have been answered - it is a bug.
Came back to look at Sketch again 2 years…
1 voteCan you please contact Adobe support – https://helpx.adobe.com/support.html
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Show Character Alternates
"Show Character Alternates" checkbox under the Type preference pane is not clickable. While trying to disable the annoying Glyph popup window I discovered that I cannot change this preference setting. I was able to change the setting by manually directly editing Illustrators preference file manually which reflects the change when relaunching the program, however it can not be changed through the UI.
MacOS Sierra 10.12.8
Illustrator 23.0.41 vote -
Why did you add a stroke to the Layer Thumbnail of empty layers?
In previous versions of Illustrator, if you deleted all the content of a layer or sublayer, you could immediately see that it was empty because its thumbnail in the Layers palette lost its stroke. Now all layer thumbnails have a border regardless. This was a very useful feature, and I can't imagine why it would deliberately be removed. Can you please add it back?
1 vote -
When Starting a new work or opening a pre-made work, a bug appears
I can access all the tools and tabs, but I can't see them and it crashes, I already checked my requirements and their all good, so anybody have an idea of whats happening?
1 voteOuch! this looks ugly. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Crash in windows 10 64-bit when using trackpad to scroll in layers panel
I've crashed twice today, both times while scrolling the layers panel down using the track pad. Two fingers on the track pad and start scrolling and crash. All changes to open files get lost as there is no recovery files to open. It is a hard crash, no bug report screen pops up, the app just aborts.
1 vote -
DropDown Menu is Too LARGE
Hello,
I have an issue with the dropdown menu. It is so large on my Illustrator 2018. Can you show me how to fix that please. The letters are so big.
1 vote -
Shape dimensions in toolbar and transform pallet do not match
As the title says. The shape dimension in my toolbar and transform pallet do not match.
- Win 10 / Illustrator CC
- Restarted the PC and software
- Measurements should match
- failed
1 vote -
viewing at different magnifications
Not clear what category this falls into.
Problems new to CC:
When zooming-in incrementally (command-spacebar, click), Illustrator frequently "jumps" straight to maximum magnification, forcing me to have to "zoom" back out to the desired magnification or even just to get my bearings and figure out where in the document I am.
This is very disorienting, and frustrating and bad for productivity.
Another issue, is that above a certain level of magnification, the object's center point vanishes, which is an issue if that's what you are trying to zoom-in on.
This seems mostly to happen in artwork mode.
1 vote -
Wrong description label in layer window
Hello,
the description of the label from the screenshot is wrong on Mac Version, STRG + (CTRL + in english versions) is false, that's the the label for the Windows version. Correct is: Befehl + (cmd + in english version)1 vote -
A number of my panels will not open - e.g.: when I click to expand the character panel, all I get below is a black box.
Many of my panels still open as they should. However, I'm having this problem with the info, character, paragraph, properties, stroke and align panels. Any help on what could fix it would be greatly appreciated? I've searched on the adobe support community and google and no one else seems to be having this problem. Thanks!
1 vote -
レイヤーパネルでオブジェクトの非表示と表示が切り替えられない
クリックして非表示と表示を切り替えようとするのですが、一瞬切り替わったようにパネルは反応しますがその表示がすぐもとに戻ってしまいます。結果操作しても切り替えができません。
特定のオブジェクトだけこの現象が起きます。同じAIファイル内の別のオブジェクトは普通に切り替えられるものもあります。1 vote -
4K Display Proportion or scaling distortion
I'm having the following problem which has been noted as a bug by Adobe support:
When creating a square image or artboard on a 4K monitor (mine's a Samsung U28-E590) the rendered image or artboard (and anything else really) is made longer in the X/horizontal dimension. So a 130 x 130mm block measures 130 x 135mm when measured with a physical ruler at 1:1 scale.By simply moving the entire application window over to the Macbook side the proportions are displayed correctly and the X and Y sides are identical. This issue arrises regardless of starting up Ai on the…
1 vote -
Top Ruler Overlaps with top bar
The units on the top ruler overlaps with the top bar. The values are cut off.
1 vote -
Numeric Entry into Control bar measurements sometimes trigger move dialogue instead of behaving correctly
macOS Mojave 10.14.4
Illustrator 23.0.4 and also previous versions
On the control bar I type a numeric entry in the object's width field, expecting to enter the width in the field on hitting enter.
Instead the Move dialogue opens on hitting enter. (this result also intermittently happens with other numeric fields in the control bar).
1 vote
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