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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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83 results found

  1. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes

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  2. On Opening, Illustrator can't read linked files and adds multiple copies of linked images

    On some files, on open, I receive an error regarding linked images and when trying to resolve, Illustrator adds multiple copies of the same linked image without actually fixing the original images. It'll add linked images into locked layers where there were no images.

    This started in version 26.4.1 and have tested with uninstalling newer versions, opening the same files on older versions, and installing newer versions until the issue appears.

    Screenshots attached where it shows it adding in linked images, even on layers that were locked and had no images on save.

    3 votes

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  3. Relink via Asset Link Missing Icon

    The Relink via Asset Link icon is missing in Adobe Illustrator, preventing users from linking images/templates they have designed to AEM Assets.

    3 votes

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  4. Drag and drop to place file sometimes embeds instead of linking

    When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.

    This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when…

    3 votes

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  5. 3 votes

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  6. Linked PDFs resizing when pasted

    If you open a multi page PDF in Illustrator and then copy and paste it either into the same document or a different one, it changes from cropping to the bounding box to whatever was specified last in the File/Place options dialogue box and scales up or down to fit the same space.

    If I place a file (any file) and specify cropping to Bounding Box, and then open the same multi page PDF as before, the problem does not occur. It appears that by opening a multi page PDF it crops to bounding box but by copying and pasting…

    3 votes

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  7. Cannot relink the image

    In the adobe illustrator app, I tried to relink the image but it didn't work, as shown in the videos I posted below. Can you solve this bug, please?

    Thank you

    3 votes

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  8. Cannot update links from links panel

    Cannot update links by clicking "update" icon in links panel or by going to panel menu > Update Links. They do nothing. I have to wait until AI shows the "Some links need updating..." alert and then confirm to update or I have to close/open the file.

    What the heck happened in the latest update(s)? Feels like all of the panels are super busted.

    3 votes

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  9. Link option in inactive in the Place dialog, even after a name is pasted from clipboard

    I am working on a huge document with hundreds of linked images. All files are now changed due to company policy. So I need to relink a bunch of files. This is not possible automatically so I believed I found a solution. But the shortcut was devastating. If i choose say 10 links which have the same name, lets call them Image1 but now the name should be Image01. Same image is in other words used in several places in same file. I marked the links and chose Relink. So far so good.
    I choose the new name Image01.ai and…

    3 votes

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  10. .TIF are distorted when placed and rotated in AI

    There is a bug in Illustrator 22.0.1 that distorts placed .tif files that are rotated. It is not just a display issue, but actually distorts the placed .tif image when I export my art to all file types. Attached is a before and after screen shot of what I am experiencing, using a bitmap .tif as a texture placed over my vector art. The two .tif files are the same, one just rotated 90°.

    3 votes

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  11. The "Placement options" in the document have been replaced with the computer's final settings

    I placed an 'img-1.ai' picture in Document-A with the placement option set to Bounding Box.
    After saving and closing it, I created a new document, Document-B.
    In Document-B, I placed the 'img-2.ai' picture with the placement option set to Bleed.
    After saving and closing Document-B, I reopened Document-A.
    The placement option for 'img-1.ai' had changed to Bleed.

    Why does the placement option not follow the document but instead follows the last-used setting?
    If I send the document to the client, they will see the incorrect layout.

    2 votes

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  12. Linked ai file being cut off

    a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.

    2 votes

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  13. File adding images unnecassarily in file

    When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.

    2 votes

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  14. rotating and croping causing jagged banding

    Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.

    2 votes

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  15. 照片進行影像描圖失敗Photo image tracing failed

    Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
    同一張PNG圖檔進行影像描圖 低保真,在不同時間,顯示結果出現不一樣的描圖效果,變成失敗的影像描圖,麻煩修正或是解釋原因

    2 votes

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  16. Image trace bugged + presets

    Presets are not working as before, constant error when turning on the preview mode.
    Also, when I try to re-edit a traced image, I get a continuous error [UKCO].

    2 votes

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  17. Bug fix: The odd placed linked image changing size or position or both, on opening.

    The odd placed linked image changing size or position or both, on opening.

    2 votes

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  18. Changement de couleur à la réouverture de de mon fichier

    Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.

    Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1

    Je

    2 votes

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  19. 'Export as' SVG No Longer Includes Width/Height on Embedded Images

    When exporting an AI file with an embedded PNG screenshot (added via File > Place) as an SVG, the <image> tag in the exported SVG file is no longer being created with "width" and "height" attributes.

    This creates an error when trying to use the exported SVG in XMLmind (which states that there is no width attribute on the <image> tag), and I imagine in other contexts as well.

    We're on an enterprise cloud subscription of Illustrator, so at any given time we're working with the most up-to-date version. In a similar file I exported to SVG back in January…

    2 votes

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  20. Unembeding image to .PSD change resolution

    I noticed recently that on my new MacBookPro 16 - M1 Max on macOS 12.1 Monterey, with AI 26.0.2 when I unembed an image to .PSD format, the extracted image is resampled and the résolution is changed. Only PSD format does that. Choosing TIF is working as expected.

    This is not happening on my old MacBook running the same AI version but on macOS Catalina.

    So I don’t know where the bug is: On Monterey or in the M1Max Chip.

    Bug ID - AI-4256151

    2 votes

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