Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
59 results found
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Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF
Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.4 votes -
Gradient stroke cannot be cut and pasted.
Reproduction:
- Draw a path with a gradient stroke and no fill.
- Select and cut or copy the path.
- Paste. Normally, In Front, Behind, or In Place.
- The expected result is, of course, a new copy of this gradient-stroked path.
- Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"
Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.
4 votesAs per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.
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The operation cannot be complete beacuse of an unknown error. [STEX]
Trying to use Freeform Gradient on a more complex shape(image attached) and I get this error "The operation cannot be complete because of an unknown error. [STEX]"
I tried making a new doc and still same issue. Some of the elements are coloured, but not all.
System: MacOS Mojave Version 10.14.6
Illustrator Version 23.0.6
Thanks!4 votes -
Adding more than one color point in a freeform gradient fill makes other points vanish
I have had this problem with the freeform gradient tool since it was introduced and it has not been fixed. Adding more than one color point results in other color points disappearing.
4 votes -
グラデーションツールでの操作がヒストリーパネル上で「取り消し」として登録される。
macOS13.6.7
Illustrator ver.28.6再現手順
1. 任意の図形にグラデーションを適用する。
2. グラデーションツールを選択肢1のオブジェクトのグラデーションを調整する。
3. ヒストリーパネル上では「取り消し」として登録される。期待する結果
グラデーションパネルでの操作と同様に「グラデーション」と登録される。実際の結果
ヒストリーパネル上では「取り消し」とし登録されるため、グラデーション処理を行ったものかどうかが判別できない。これもヒストリーパネルが装備された当初からの不具合です。英語版では「undo」と表示されますので全ての言語版において発生している不具合だと考えられます。
3 votes -
[Illustrator 27.9] Changing the Fill Color of All Objects Becomes Impossible After Using the Gradient Tool
After I change the color of a gradient stop several times, changing the fill color of virtually all objects becomes impossible until I restart Illustrator.
How to reproduce the bug:
1) Create any object with a gradient fill.
2) Keep changing the colors of the stops.
3) Once changing the colors becomes impossible, create a new object in either the same or a new document and try to set its fill color.
3 votes -
Can't change the color of a gradient stop to an existing swatch
Most infuriating Gradient Swatch forever bug. This bug has been persistent through the past several updates and I don't understand why Adobe is ignoring such an infuriating bug that should not be that hard to correct. Click on the gradient stop and select a swatch from the popup swatches palette and no effect.
3 votes -
Round cap overlap when using gradient along stroke
Gradient along stroke and round cap overlaps. It is visible when the gradient is transparent. MEanwhile projecting cap does not have this issue.
Please resolve this ASAP, my client is waiting and there is no workaround.- Operating system: Both Windows and Mac has this issue.
- Illustrator version: 27.2
- How to replicate the bug: Make line, add stroke with transparency at the end, apply gradient along stroke, apply round cap.
- Expected result is that the cap should not overlap with the stroke.
3 votes -
Expanding a path with a gradient doesn't expand, just creates a group with the same path
I want to expand a gradient applied to a path so that I have bands of colour as vectors in place of the gradient.
I have been using this tool in this way successfully but this week there seems to be a bug: it works until it doesn't and then doesn't work at all.
If I quit Illustrator and reopen everything it might work again, but with some paths it doesn't work at all. Please see my screenshots.
3 votes -
Gradient along a stroke blend
When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc. but I need to get it to work using 'gradient along stoke' for my purposes.
3 votes -
Problem with tracing feature
Hi.
I have a problem with tracing feature. Never have I been able to use this feature, not once. Each time the error message appears: "Can not be fully executed because an unknown problem has occurred (CANT)".
Why is that?
Can someone help me?3 votes -
Gradients with opacity act as a clipping mask for objects behind them
When working with complex groups and gradients, often times an object with a semi-transparent gradient ends up removing the graphics from grouped items below it.
The solution I've found is to ungroup and regroup items, but I feel this shouldn't happen in the first place. It also disrupts my workflow and how I group items in the first place.
I don't know how to describe the steps to recreate it, other than "it happens sometimes." I think it happens more often if I've created Blends, even if those blends have been expanded.
The images attached show two examples of what's…
2 votes -
Gradient visible banding
Hi me and my team are having some problems with the gradients in illustrator.
When we try to make a simple gradient it seems like it was mad in steps and not clean and smooth as it used to be. Anyone is having the same problem or now how to fix it? P.S. I leave you a screenshot so u can understand the source of the problem.2 votes -
I can't use the freeform gradient tool in Illustrator for some reason.
For some odd reason, freeform gradient is not usable. I add in rectangles and saved images but nothing works. In addition, the other gradient tools are available for selection but have no impact on the image as well.
I'm using version 27.4 (64 bit) on a Samsung.
2 votes -
Issues with drawing inside a vector with freeform gradient
Operating system: MacOS Monterey
Illustrator version: 26.5When I try to draw inside a vector I made, the colour of the vector changes and I was advised in the Adobe forum that this is likely a bug with the freeform gradient.
Here's what I've done:
I have created a vector with a freeform gradient.
I press the vector and choose draw inside.
I click outside the vector.
I choose the brush tool and change to the colour I want.
I draw inside the vector.
The colour of the vector changes.
I have also recorded a video so that you can…
2 votes -
When using gaussian blur or outer glow on top of a gradient object, the gradient underneath becomes transparent.
The object in the pictures shown is applied the outer glow effect. When I place the object on top of the shape applied with gradient colors, the gradient becomes transparent as the glow appears to have disappeared.
2 votes -
Bug with the Gradient live
Hey,
When I use the gradient tool (G), I don't see the gradient live, is it a bug or is it just on my side ?
Thank's for you'r help
2 votes -
Gradient issues: annotator jumps and changes direction on object hover
2 problems in CC2020 on Mac OSX 10.15.1:
1. Gradient annotator doesn't show on expanded shapes
2. gradients inconsistently applying -- see attachment2 votesHi,
Apologies for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us .
2) Is this file specific or happens with any object in a newly created file also?
3) Kindly share your preferences folder with us in a zip File
MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings//
Win: C:\Users\AppData\Roaming\Adobe\Adobe Illustrator 24 SettingsKindly share the requested information at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Adjustments in gradient slider not applying to grouped objects
When adjusting the gradient slider for a group of objects, only some of the objects are affected by the slider. The rest of the objects don't change. Applies to both linear and radial gradients, but problem more frequent for radial.
(In screenshot, the lower-right corner shows how some of the objects follow the gradient slider adjustment, but the rest of the objects in the group don't change. Using macOS High Sierra and Illustrator CC v23.0.1.)2 votesRequest to Contact Support · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) respondedPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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2 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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