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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. 文字の整列を実行すると、文字がドキュメントの端に移動する

    1.Windows10 Illustrator CC v25.2.3
    2.オブジェクトの整列を左揃えにするとドキュメントの左端に移動してしまう。
    3.現状の位置で整列してほしい。

    よろしくお願いいたします。

    1 vote

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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →

    ご報告の問題は再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    やはり仕様ではなくバグという場合には、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム

  2. UIスケールはどこ?

    V25.2.3
    環境設定<ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    追加情報がなく、再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    今後、同様の問題が発生するというユーザー様がいらっしゃいましたら、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム

  3. オブジェクト(主にテキスト)が選択できない

    打ち込みをしたテキストが選択できないことが多々発生しております。
    その部分は印刷もできないので文字が抜けたまま出力し現場に回ってしまうという業務に支障が出ています。
    保存をして落とし再び立ち上げると問題は解決するのですが毎回その動作をするわけにもいかず、必ず不具合が起こっているわけでもないので困っています。これはPCの問題でしょうか?ご回答お願いします。(著作権等の問題で一部しか画像がのせれません)

    1 vote

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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →

    追加情報をいただき、検証しておりますが、再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    今後、同様の問題が発生するというユーザー様がいらっしゃいましたら、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム

  4. jpeg書き出しが出来ない

    illustrator(Beta) 25.3.2
    MacBook Air M1 OS11.2.3

    ファイル>書き出し>書き出し形式で、jpeg書き出しを解像度300ppiで行おうとすると、その解像度では……と表示され書き出しが出来ない(150以下は書き出しが出来る)。
    他のバージョンでは、解像度300ppiの設定で問題なく書き出しが出来ている

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました問題でございますが、社内での検証(ver.25.3.1/ MacBook Air M1)では再現ができませんでした。

    こちらのトピックは対応終了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム

  5. カラー設定が勝手に変更される

    カラー設定が勝手に変更されます。オリジナルに設定したカラープロファイルを常に使用しているのですが、こちらが何もしていないのに「Adobe Illustration 5.5をエミュレート」に勝手に変更されます。以前のヴァージョンではこのようなことはなかったので、改善していただきたいです。

    1 vote

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    1 comment  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    こちらのカラー設定の不具合は、Photoshop を最新バージョン「ver.22.3.1」にアップデートすることで修正されます。
    お手数ですが、Photoshop を「ver.22.3.1」にアップデートをお願いします。
    それでも問題が解決しない場合は、Bridge の設定をリセットしてください。

    よろしくお願いいたします。

    Illustrator チーム

  6. 1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    GPU ドライバーが最新の状態で、システム互換性レポートダイアログが表示されるという問題が、最新リリースバージョン「Illustrator 2021 (ver.25.2.3)」で修正されましたので、製品アップデート後に挙動のご確認をお試しください。
    もし、まだ問題が再現するような場合は、ご使用のマシン情報の詳細もご報告ください。

    よろしくお願いいたします。

    Illustrator チーム

  7. new update (v25.1) hangs when I select all text

    Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3

    iMac (Retina 5K, 27-inch, Late 2015)
    Processor 4 GHz Intel Core i7
    Memory 32 GB 1867 MHz DDR3

    1 vote

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. VBScript Internal Script Execution Error in version 25.1

    Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).

    Please fix!

    1 vote

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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  9. New Recolor Artwork information link not working

    In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
    http://www-staging.macromedia.com/go/ai_recolor_info

    1 vote

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    Completed (Comments Open)  ·  2 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  10. Illustrator crashes when switching views in the Asset Export panel

    Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
    If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

    Some system info:
    Adobe Illustrator 24.2
    OS: Windows
    Version: 10.0
    System Architecture:…

    1 vote

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  11. Pen tool located in type tools

    Took me a while to find but found the pen tool hanging out with the type tools. Please stop fixing things that are not broken. I remember before CC things works pretty well. Now every time there's an update, some other bugs pop up that weren't there before. Is this just a way for engineer job security? Well whatever it is, its becoming a major pain.

    1 vote

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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    There was an issue in 23.0 causing tools to shift between groups. This has been fixed in latest update (23.0.2). After update, please reset the Basic and Advanced toolbars by opening the tool drawer (3 dots at bottom of the tool bar), then using ‘Reset’ from the fly-out menu (on top right).

    Apologies for the inconvenience caused by this issue.

    With Best Regards,
    Raghuveer Singh

  12. Activate text field for numeric Rotation

    When the numeric rotation dialog is opened - it would be convenient when the text field is active for direct input of the Angle (I think this was the case in earlier versions).

    In Ai19, the dialog is 'dead' - nothing happens when we start typing - whe have to type 5x Tab to get in the field.

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar
    Illustrator Team

  13. change the art board crash

    When turning off the eye icon in the layers panel
    and try to change art board size its crash

    1 vote

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    1 comment  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    1 comment  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. AIGPU sniffer

    AIGPU sniffer triggers when launching indesign or illustrator after installing mojave -- dual screen issues also with ima pro og 27" apple screen

    1 vote

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    1 comment  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  16. 文字化け

    ver. 22.1, macOS 10.14 (Mojave)

    添付のスクリーンショットのように検索の部分の文字列が文字化けします。

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Circle size change when rotating

    When I rotate a perfect circle, the size changes up to .004”. A 15”x15” circle, when rotated 17.184° becomes a 15.004”x15.004” circle. I know it may sound trivial, but I’m creating technical drawings that have to be accurate to the ten thousandths of an inch.

    1 vote

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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Illustrator crashes when opening an SVG file that contains polyline element without attribute value.

    Windows10
    Illustrator CC 2017.1.0(21.1.0)
    Illustrator CC 2018(22.1)

    This svg crashes Illustrator when opened.

    <svg xmlns="http://www.w3.org/2000/svg">
    <polyline points="" />
    </svg>

    1 vote

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  19. SVG clipboard export adds an extra non-printable character in the end, breaking import.

    When artwork is copied to the clipboard as SVG code,
    a non-printable character is added in the end of the string.

    When saved to a file, doesn't import correctly in Illustrator and throws out an error when viewed in Preview in OSX

    Mac OSX version 10.13.3
    Illustrator version 22.1

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. update link to illustrator 2017 sdk on https://www.adobe.com/devnet/illustrator/sdk.html

    The move from https://www.adobe.com/devnet/illustrator/sdk.html
    to https://console.adobe.io/downloads/ai left behind a broken link to the 2017 sdk.
    Easiest thing to do would be to update the 2017 sdk link on the old devnet page.

    1 vote

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    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    We are moving away from devnet to the Adobe io site. Moving forward that will the place to get all of Adobe SDK.
    We also have an early access program for our plugin partners. You may join our prerelease site you will get SDK builds way before we release it on public facing pages.
    Here is the link to join Illustrator prerelease http://adobe.ly/1Q3rCPI

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