7465 results found

1. Auto save recovery data not opening up files after relaunch

   Hi, the auto save recovery is not working in Illustrator 25.0.1 even when checked. My recovered files aren't opening when I open Illustrator after a crash. I'm running Mac Big Sur 11.1

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2. Fichier > Nouveau document ne fonctionne pas

   Quand je clique sur Fichier > Nouveau document, Illustrator ne réponds pas. Je suis obligée de cliquer sur Echap pour pourvoir continuer de travailler.
   Même problème sur le panneau d'accueil d'Illustrator, quand je clique sur Fichier > Nouveau, il se bloque.
   Je suis sur la version 25.1 d'Illustrator / Windows 10 Professionnel
   J'ai désinstallé et réinstallé le logiciel, le problème persiste.
   Merci de votre réponse.

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3. Error The session key is invalid or outdated

   I get this error when saving a file in Illustrator CC 2017 (21/1/0).

   Mac OS 10.12.6

   Click on OK and it goes away.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Unresposivness (again)

   I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

   Now with the latest update this came back again.
   After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

   I had to roll back to the previous version.

   Windows 10, AI version 25.1 (now back at v 25.01)

   I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

   Now with the latest update this came back again.
   After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

   I… more

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5. Esko Dynamic Barcodes plug-in crashing Illustrator

   Hi

   We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.

   Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.

   Just wondered if there was a quick fix in the meantime for me to continue using it?

   Thanks!

   Ben

   Hi

   We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.

   Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.

   Just wondered if there was a quick fix in the meantime for me to continue using it?

   … more

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6. Unable to save in same folder or same name

   Unable to just save in the same folder y pressing ctrl + s. I have to save in a different folder or save with a different name. Unbearable.

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7. Problema con trasparenze ed altri problemi in AI 25.1 (Aggiornamento del 8/01/2021)

   In seguito all'ultimo aggiornamento (Illustrator 25.1 dell'8/01/2021) riporto i seguenti bug e malfunzionamenti:
   1) I poligoni vettoriali quando vengono messi in trasparenza non hanno il bordo bello pulito ma presentano una linea tutta frastagliata! (allego immagine)
   2) Ad ogni avvio dell'iMac nel cestino compare una cartella "Recovery Files" con cartelle "AIRobin" anche se AI non è andato in crash e non ha avuto arresti anomali di alcun tipo.

   Qualcuno sa aiutarmi e indicarmi soluzioni a questi problemi?
   Grazie

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8. Font agent 9.6.1

   OS 10.13.6 High Sierra [don't want to upgrade OS yet]
   Illustrator 24.3
   Every time I open a file I get an error messgae saying that my 2015 plug ins need upgrading. Click to upgrade. I don't have 2015 plug ins. Suggestion from font agent is to upgrade Illustrator, can't do that as I don't want to upgrade OS.
   Solution dismiss error message every time, really tedious.
   What else can I do?

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9. Faillure when opening a Autocad Drawing wiht Text atrtributes

   When openinig a Autocad drawing whit textattributes it seems that this procudure also creates en second empty attribute layer whitch is not selectable
   but it still influencis de allign command in a not yet understandeble way

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10. artboards 1600% - 1700% zoom display error

    Dear Adobe, this an annoying feature or bug, which is always pursue me.

    When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.

    First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.

    If I click on it one more, or zoom in and out, the pixels are jump to the right place.

    This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this zoom level and the pixels shown bad, and I need to check is.. .there thousands of icon in my work and, this erro stole my work time... If I say anything about this error to my boss, they will not pay the next year license for this program, is it interesting to you, or not?

    Should you fix this problem???
    I tried to communicate this problem more time, but no answer?

    Dear Adobe, this an annoying feature or bug, which is always pursue me.

    When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.

    First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.

    If I click on it one more, or zoom in and out, the pixels are jump to the right place.

    This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this… more

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    3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. Area-Type error when spaning over multiple pages

    Using a W10 pro with the last version of Adobe CC Illustrator.

    Steps:

    I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
    In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is no first-line indent. This way making very difficult to make changes to the text, because you are never shure what you select.

    Expected result:
    - the text must be without the first-line indent on the new page, because it is the continuation of a sentence...not a new sentece.

    Actual result:
    - text hanging with first-line ident without any reason, on the new page;
    - selecting the text until new pararaph break, is very dificult, because the text that you see is not what you select.

    Thank you

    Using a W10 pro with the last version of Adobe CC Illustrator.

    Steps:

    I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
    In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is… more

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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12. Applescript commands error on Ai v25.1.

    Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).

    Seems certain AS commands have broke with the newest update.

    Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.

    Thanks.

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    2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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13. Problem with dragging assets out of CC library

    I have noticed that when I press opt + drag assets out of the library it will occasionally make all the objects of the assets scattered and misplaced. This also happens to most of my colleagues so I believe it might not be ai version issue.

    My operating system is MacOS Catalina and my illustrator version is Illustrator 2021 25.0

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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14. Verification

    I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and I have deadlines to meet. Would really appreciate some explanation and help . Thank you.

    I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and… more

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15. Pipette

    Pipette is missing since last update.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. Free Transform Tool (E) breaks duplicate (alt)

    Windows 10 64bit.... every version.
    AI version... 22, 23, 24 ,25...

    Actual behaviour: having the Free Transform Tool (E) on the screen disables the function of the 'alt' key (duplicate) when holding and dragging artwork.

    Expected behaviour: the alt key function should duplicate artwork art as usual.

    It's one of those silent but infuriating bugs that has been around through all the versions for years now.

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17. VBScript Internal Script Execution Error in version 25.1

    Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).

    Please fix!

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

18. Crashes on Unlock All

    Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.

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19. ritardo

    In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....

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20. Adobe AI CC Fonts error question

    We recently encountered a "severe error" regarding FONT problem in Illustrator CC.

    There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :

    1. Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
    2. Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.

    This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)

    Please investigate and revert us the solutions.

    Many thanks.

    (Attached are the screenshots of the errors)

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