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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7417 results found

  1. Illustratr crashes when opening an existing file, on the latest version (24)

    As soon as i open the latest version of illustrator (24) a window pops up saying Illustrator has crashed and that autosave has been turned off. Then when i go to click ok the screen freezes and I can't even shut Illustrator off.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  2. In large curved text the anchors shrink after use.

    In large curved text the anchors shrink after use.
    In large curved text, every time you move any anchor they become very small. If you move the text everything goes back to normal until you touch the anchors again.
    Check the video

    1 vote

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  3. Illustrator 125% Scaling is missing... (UI is too big, or too small)

    Hi
    i have a 16.5 inches laptop with latest version of windows 10, and 1920*1080 full HD display.
    the normal, and default UI scale of Windows 10 is 125% on my screen, that looks very great and standard.
    in illustrator 2020, i have a big problem in UI scaling. there is just two options:
    scale to lower supported scale factor, and scale to higher supported scale factor.... that first one makes UI scale to 100% and i can't read anything, and second one makes it on 150% scale that is very very big.

    there is not same problem in photoshop…

    1 vote

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  4. Links panel shows wrong colour space

    In a CMYK document the Links panel shows RGB images as CMYK. In the example image a PNG, which can never be CMYK, is incorrectly reported as being CMYK.

    This is in a CMYK Illustrator file. In an RGB file the image is correctly reported as being RGB. Placed CMYK images are correctly reported as CMYK.

    1 vote

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  5. Selecting two objects adds millions of points to second path...

    Adobe Illustrator 24.2.1 (and its predecessor) have a horrible feature which I assume is a bug. When selecting two separate paths (or even two separate text objects) using the Selection Tool or Direct Selection Tool, it seemingly adds millions of points to the second path. The points are not really added and don't actually exist, but they LOOK like they do, meaning it adds a thick blue line along it that looks ghastly and is completely off-putting. I can't use those versions at all and have had to stick to 24.1.3 which is the latest version to not do it.…

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    1 comment  ·  Tools  ·  Admin →
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  6. 1 vote

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    1 comment  ·  Other...  ·  Admin →
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  7. Shape builder not working consistently for the same shape after being moved

    I have a perfect tangent (generated by code) that will work in the top part of the attached file. The bottom part will not work for the shape builder tool.

    Reflecting the shape or moving it might fix one or both of the bits, and allow them to be "shape built". It might also break the possibility of "shape building".

    1 vote

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  8. Bug avec Catalina + cintiq 27HD + illustrator

    I've been working for 3 years with Illustrator on a Cintiq 27HD and so far it worked perfectly.
    I changed my old Imac (high Sierra) for a Macbook Pro on Catalina in june, and i work with the last version of Illustrator. I specify that my new Mac is clean and was installed by a professional, and that the MacbookPro is new. So there are no old files that could disturb the system.
    I now encounter a bug on illustrator which is triggered after about fifteen minutes of handling illustrator (I work with the express key commands of the cintiq),…

    1 vote

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  9. 1 vote

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    0 comments  ·  Launch  ·  Admin →
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  10. Guides and Alignment

    While guides have been placed in artboard objects will no longer align to artboard rather they extend far beyond the current artboard.

    At the moment the only solution I've found to work is clearing the guides.

    Thanks!

    1 vote

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  11. Although the color is selected, when I quickly select the area I select on my page, the color is not applied to the selected area.

    When I quickly select the area I select on my page from the swatches, although the color is selected, it does not apply the color to the selected area.
    Sometimes he never chooses. But it is necessary to choose very slowly.
    It slows down my working speed and drags it to error.
    We have 5 users here, we all ask for this problem to be corrected. This problem has not been before for the last 1 year, this event is driving us crazy.ediyoruz. Daha önce bu problem yoktu son 1 senedir bu olay bizi çıldırtıyor.

    1 vote

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  12. Exported AI file showing Improper File Format.

    File with Path Names not importing in any other software and gives error Improper File Format Line Excees 255 Characters.
    I tried this in 2 softwares WASP3D and 3DS Max. in both softwares the file is not importing. I want the file with Path Names.
    It is a world map also attached with this bug.

    1 vote

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  13. Update 24.2.1 tool box dissappears, how can i fix it?

    Update 24.2.1 tool box dissappears, how can i fix it?

    1 vote

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  14. SVGz No longer displaying on live web pages

    Hi, I have been using Svgz files for a while now but the last couple of updates for illustrator the svgz files do not work. I have never been able to view these files till they were on the server So I would make both SVG and svgz files use the SVG to visually code then add the z to the file name on the server this worked well.

    The Files always generate this Error in a browser window but not once served via a correctly configured webserver
    This page contains the following errors:
    error on line 1 at column…

    1 vote

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  15. Gradient tool Illustrator 24 high sierra

    The Gradient tool does not work well in Illustrator 24.0.3 using high sierra 10.13.3.
    When changing anything with the annotator (color stops, angle, etc) illustartor will hang for several seconds, and nothing can be selected, so I have to wait for it to resume. Often times the gradient panel will blink continuously during this time, it's weird. It's like it's having a spasm. Everything with the gradient works fine in 22.1, so I've been using the older program when i have to use a lot of gradients. This is annoying though, to constantly switch between programs. Why would you, yet…

    1 vote

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  16. Illustrator not saving 100% of the time

    I'm finding Illustrator isn't saving every time I save documents, the last approx 3-4 weeks I've had to re-make approx 15 files that I had previously saved. Running Illustrator 24.2.1 + Windows 10 Pro (1903) but problem existed before this update. My co-worker is having the same issue. I've held off reporting it as I cant explain the mechanism for why it's only happening occasionally. would love a fix for this, was hoping the previous update would somehow fix it but hasn't unfortunately.

    1 vote

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  17. RGB Bug

    I can't create a file in CMYK color format...everything even previous files have been converted to rgb. HELP!!

    1 vote

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  18. Lost Feature

    Before the last update I used to be able to draw a square or ellipse then type the location I wanted to place it, X or Y. Now that is gone. Now I have to open another box "TRANSFORM" in order to place the shape exactly where I wanted it. Very inconvenient. If I at least had the ability to dock that box at the top it would make life much easier. It has been at the top for as long as I can remember. I often use this like a CAD software when I draw. The last update made…

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  19. Illustrator not recognizing strokes from imported document using Blend Tool with specified steps

    I've imported a document into build 24.3 that was previously created in the latest version of Illustrator, and strokes used in a blend of two lines using a width profile are not present. Instead, they are seen as fills, with no ability to edit the stroke.

    Using mid-2012 Mac Book Pro and 10.14.6 Mojave OS

    1 vote

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    0 comments  ·  Strokes  ·  Admin →
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  20. Illustrator 24.2 tab stops not working with blank text lines

    Tab stops do not function correctly when the text line has no text. We commonly use this for creating underlines. Attached examples show a text field with tab stops. The text lines with characters use the tab stops correctly (spaces do not count). Any text lines without characters cause the tab stops to be one space wide.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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