Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7465 results found

  1. Snap to point not working and please allow files to reopen after crash/restart/reopen

    Mac OS High Sierra 10.13.6, Illustrator 24.2

    Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.

    This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.

    Also... please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Minus Front Pathfinder

    I'm trying to block out this outlined text from this green rectangle, however, it is producing a very weird and seemingly glitchy result. Here are my steps:

    1) Select both shapes (The white shape appears to have a thicker selection outline? Not sure why that is..)

    2) Choose Pathfinder > Minus Front.

    3) The final result view cuts off the top of the 'M' and 'R', but the anchor points show a normal effect.

    Any thoughts?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 24.2 Unable to use special characters: English OS, German regional settings and keyboard

    On a fresh English language Illustrator installation (English OS, German regional settings and German qwertz keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. If that helps, Photoshop doesn't show this problem, but Indesign has similar issues. Other, non CC apps with English UI language work fine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Have to sign in every time I launch Illustrator

    Every time I launch program, on the same computer, same day, even if only a short time has passed, I have to sign in with Adobe Cloud credentials. I've signed out of the Creative Cloud Desktop app and signed in. Still happens after first launch. Painful.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Converting Text to path extremely slow

    Converting Text to Path ist extremely slow. I have a Job, where 1000 textboxes (each a 5 digit number) has to be converted to paths. On my iMac (3,7 GHz 6-Core i5) this task takes 16 minutes. I tried the same with 16 years old Freehand MX on a 11 years old MacPro 2 x 2,8 GHz Quad Core and it took 13 SECONDS! As there was never an Intel-Version of Freehand it runs under Rosetta what lets the Result in Illustrator look even poorer... And as I have to repeat this task 100 times I would end up in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Font is bugging when saving as PDF file

    Some elements of font text are saving with an undefined glyph box (Box with an X) however no glyph is present. only letters "fi"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Select same fill color does not take into account tints

    When I select "same fill color" or "same appearance" it selects all items using that particular pantone regardless of whether I am using that pantone at 100% or a tint (ex 40%, 50%, 60%).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Objects deselect on copy or paste (Illustrator 2019)

    This is a bug, not an idea.

    Sometimes when copying an object or pasting, the copied or pasted object does not remain selected.

    This is far less than ideal, especially when using Paste in Front.

    Happens in Illustrator 2019 / OSX Catalina

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Scaling freeform gradient objects with real-time drawing/editing on.

    When I have real-time drawing turned on, I can't select multiple objects that contain freeform gradients and scale them without losing the appearance of the objects. A single object works, more than one at a time will not. If I turn off real-time in preferences, this resolves the issue.

    Mac os 10.14, Illustrator c 24.2

    Please see videos for demo:

    https://www.loom.com/share/5040af7faaec469ea51dbacec54ad60a

    https://www.loom.com/share/36b855a5d05b4119828a0c7680036ee6

    Problem resolves when turning real-time off:

    https://www.loom.com/share/4d45e69091b149d88b41661b30a49baf

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gradients  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. why can't highlight multiple layers from different group anymore 24.4 update !?

    I suddenly can't highlight multiple layers from different group, by holding down the (shift) key. And deselecting with (Alt) isn't working either!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bounding box center points disappears while adding ruler guides in 24.1.3.

    Bounding box center points disappear while adding ruler guides in 24.1.3 please fix.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Artboard Missing

    When I open the saved file, I find my artboards missing. The weird part is it saves my work. So every time I open the file I have to create new artboards for the layout I had done.
    Attached Adobe Files consists of 2 layouts:
    Page 1: Original Layout
    Page 2: When I re-open the file. I find all the artboards missing except for a default artboard.

    Very frustrating to recreate the artboards every time.

    Thanks
    Regards

    Mahesh Sutar

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Pasting goes to the back of the layer - and not on top!!!!!

    When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. ガイドラインの不具合

    24.2にバージョンアップしてから、作成したガイドラインを選択ツールで動かす時に、リアルタイムで表示されなくなった。
    非常に困るので早急にバグフィックスを希望します。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. v24.2 swatches / pattern issues - either one or the other - different from fill drop down

    in the latest version v24.2 (june2020) my swatches dissapeared and if i go to defaults RGB and click on the first (white) and last and then the last pattern in the block then click ADD TO SWATCHES and nothing happens or it only adds the last pattern.

    i added one by one and it worked UNTIL i added a pattern and it erased all colour swatches and only left the patterns. this IS happening with the new update.

    and in the upper left hand (menu bar) if on the fill drop down, it does link to shows the swatches and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Illustrator 24.2 EPS title information changed to "Adobe Illustrator Artwork"

    Previously when saving eps files, the "Title" information embedded within the file would be the filename. It appears that with version 24.2 the eps title information defaults to "Adobe Illustrator Artwork". Can this be corrected back to the filename? Our RIP uses this title information and now all our files are being processed with the same name.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Linked images don't show when opening a file

    Since the June update, some linked images don't appear when first time opening an existing file. After selecting them with the white arrow and moving them, they suddenly appear.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Selection tool issue

    The selection tool is not showing its feature to select and resize the object or rotate the object. It's just simply moving the selected object and not increasing or decreasing the size.
    Kindly help.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When Using (File - Place) illustrator applies an unwanted clipping mask which is not present if opened normally.

    I import lots of vectors and other files from various places on my computer and everytime I use the (File - Place) feature the vector I import has this unwanted clipping mask.

    I find myself clicking ungroup - release clipping mask - ungroup - release clipping mask until the image is completely destroyed and I'm left with a bundle of gradient boxes and an outline of the original shape.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Document Setup - Artboard size not showing cursor

    Pre update the artboard size fields (W: and H: fields) after clicking Document Setup button in top toolbar would show cursor position. After updating to 24.2 the cursor is no longer visible. The field will highlight but we are not able to see the cursor position.

    Please allow for cursor to be visible inside these fields.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base