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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7417 results found

  1. 1 vote

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  2. Bug: Properties Window - Transform Width & Height Increments Changed

    When adjusting W: or H: values using arrow keys or middle mouse button scroll I expect to be able to increment by .125 inch values which has been the default for my time using AI. Now I increment by 1 inch by default, CTRL allows increments by .5 inches, and Shift increments by 8 inches! All of these are off by 8X from previous defaults.

    I noticed this with the previous update.

    Currently configuration:
    AI 24.1.1 (64 bit),
    WIndows 10 Home V 1909 OS Build 18363.720

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  3. Photoshop-styled background raster in Illustrator when typing text

    In Illustrator 2020 there is a visual bug. When editing text there suddenly comes a pixel pattern (like the one when you use Photoshop and have no images). This happens out of the text frame. When zooming out or in, it goes away, but when I am typing again it comes back at unexpected moments in weird places.

    There's further really nothing else. It's just weird to the eye and this feels like a bug important enough to report it. I somehow don't like to report bugs, but I do hope Adobe is aware of this issue. For the fixing…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  4. SVGs from Photoshop or Illustrator are wonky

    I submitted a bug as part of a crash report within the past week regarding Illustrator's inability to export a clean SVG—it seems to always add padding that isn't necessary or wanted and makes issues for our web programmer. I'm on macOS Sierra using the latest CC version of Illustrator. I have to now rebuild my AI graphic (copy my shapes in as shape layers) in PS and then export that as SVG to get a clean SVG.

    But here's where inconvenient gets weird. I'll open the PS-made SVG in AI, make some edits to clean up some off-positioned points…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  5. Cannot maximize, minimize, resize, or close the program because the top bar is MISSING

    "Application Frame" doesn't exist in the Window drop down and that is the ONLY advice you give to fix this bug. I can't even use the program until this issue is fixed so it's useless paying for CC

    1 vote

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  6. Exported SVG files don't work correctly in Internet Explorer 11

    If a SVG file exported from Illustrator is set as a background-image in IE11, the image will be centered in its container, and that can't be changed with background-position: left or right.

    Fortunately the solution is simple. Just have Illustrator include width and height in the <svg> tag, like this:
    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 78 112" width="78" height="112">

    1 vote

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  7. aligning rectangle control bar

    Bug report_ Illustrator 2020. Only downloaded a few days ago.

    If I create a rectangle using the control bar it won't let me align it using the alignment tools. If I create it by hand and then adjust the measurements to what I wanted then the alignment tools work.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. 1 vote

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  9. Height and Width indicator at cursor switched when resizing a box.

    When I go to resize a box, the height and width indicators at the cursor are switched.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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    The rectangle you are scaling is probably rotated 90 degrees, and how has the width oriented along the Y-axis.


    See, rectangles are drawn as live shapes when created in versions after 2014, and they remember their widths and heights independently from the size of their bounding boxes (which can differ a lot if a shape is rotated to an arbitrary angle).


    This is somewhat confusing... but your own height does not get smaller if you lay down, isn’t it?


    To solve this, you can convert your live rectangle into a path and then immediately convert it back t a rectangle again (Object > Shape > Expand Shape / Convert to Shape) — this will effectively reset the rotation to a 'normal' way.

  10. 1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Crashes constantly

    Illustrator crashes constantly. Typically, when pasting anything (even a single character) into an existing AI file. We have updated all associated drivers, upgraded video card, re-imaged the OS. Nothing is making this better. After a few strokes, Illustrator will gray out and report "Not Responding."

    Illustrator CC 2018 version 22.0.1
    Windows 10 v1709

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  12. Link update & crash

    When a linked file updated externally (on Photoshop), update link pop up window appears before the saving completes, makes both programs crash.

    to explain in detail; Let's say i have an psd illustration linked in illustrator, if i edit the linked illustration on Ps save document and go back to ai, normally when the saving completes Ai comes up with and pop up window (if it is not preferred as automatic update) and asks if i want to update, when i click yes, and realize Ps file is still saving at the point of 99%..since i clicked yes, Ai can…

    1 vote

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  13. Blurring is said to be possible but is not

    There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.

    1 vote

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  14. Home page + document bug

    [BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. 3D Extrude & Bevel Not Recognizing holes

    Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
    Please fix!!!

    1 vote

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  16. ruler 45° angle are not a straight line when zoom in, artefacts while moving cursor over it

    If you place a ruler(line), rotate it 45° and zoom in, the line is not a straight line. You can see a stair effect.

    Moving over it with the cursor, makes artefacts on repaint.

    A 45° line from top-left to bottom-right should be always drawn as 1px right and 1px down.

    I think the math-lib in the background of illustrator is written with a very very poor quality, so that this in trues is a rounding problem from float to integer.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  17. grouped objects don't snap to corners most of the time

    If you have shapes in a group, it's very very hard, to place it with the group corner in the page corner.

    You except that it will snap with the top-left corner of the group to the top-left corner of the page (position 0,0), but very often you can't. And when you think AI did it, it's not exactly at 0,0.

    1 vote

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  18. Shapes are not drawn at the same postions like ruler lines on some zoom levels

    When placing a shape, a retancle for example and snap one side to a ruler, shape side position relative to the ruler is different on different zoom levels.

    Sometimes it is exactly on the same position, like always expected. Sometimes its overflowing the ruler, sometimes its to far away.

    Very annoying. It feels like working Corel Draw in the 90th. :-(

    1 vote

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  19. After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart

    After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart

    This issue also effects Photoshop, please notify those guys as well!

    Please fix ASAP

    Macos 10.15.3
    Ai 24.0.3
    MacBook Pro 16in

    1 vote

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  20. Export Save for Web resize by percentage does not work as it should

    File>Export>Save for web> - When you change the size percentage, the new width and height number appear. The preview of the image does not change to reflect the new size. The resulting saved image does not reflect the new size. Only workaround is if you slowly click on width and height numbers, wait for the preview of the image to display the new size, and then click save. This has been a problem with all versions of Illustrator that I can remember. This happens on both Mac and PC, on all of the OS versions that I have been able…

    1 vote

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