Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Illustrator 22.0.1 Crash on Startup when Signed In on Windows with a Microsoft account
Adobe Illustrator version 22.0.1 (x32-bit) crashes on startup on any user profile logged in with a Microsoft account.
It works fine on the PC across local user accounts, but as soon as the local account is converted to a profile linked to a Microsoft account, that's it. No more Illustrator.
1 vote -
Move Space bar
Moving with pan on space bar glitches into stuck hand closed - won't release until you double click again
line at 64k has multiple artifacts1 vote -
Transform tools will not take negative numbers
This is still a major bug: the transform tools will not take a negative number. I have attached screenshots of entering the negative number and it being converted to a positive number. I really hope this gets fixed soon (but since it has been a bug for years I doubt it will be.)
1 vote -
export/save as sRGB png including icc profile
Why is it not possible to export/save an illustration as a png image with the sRGB profile included just the same way as it is possible for jpg images? The difference is obvious when viewing the png image in Firefox (in Safari and Chrome the colors appear correctly).
The easiest workaround for this problem that I could find is to produce a png image with illustrator and assign the sRGB profile afterwards in Apple Preview.
Is there another way to achieve this result in one step within Illustrator? Just checking the 'convert to sRGB' option does not seem to…1 vote -
Weird Font punctuation behavior?
Version: 23.0.6
OS: 10.14.6I'm experiencing weird font behavior with the Merriweather typeface in Illustrator. It only happens for this typeface and only in Illustrator.
When I try to type ' ," ' (comma + end quote), the spacing inexplicably condenses. When I switch fonts, the spacing goes back to normal. I don't have any special character or glyph settings to my knowledge.
I tried the same type combo in other tools (Photoshop, XD, Sketch), and it works fine and looks normal. This only happens in Illustrator. Any ideas?
1 vote -
Illustrator CC Crashes In Tablet Mode
Illustrator regularly crashes every couple of hours when my Spectre x360 is in tablet mode, also when using the HP Pen. Is anyone else getting this?
Running Illustrator in power saving mode was suggested as a workaround, but it's still crashing.
System info attached.
1 vote -
colored paper no transparent PNG
If I simulate colored paper for my canvas background I cannot export transparent PNGs anymore. This worked before just fine and I always used this technique to be able to work with white surfaces on a "invisible" colored background. When I link the Ai into Photoshop it ignores the background as it certainly should.
The weirdest part about it is, that the PNG always has white background (custom background is off) in the export window despite my colored paper being white at all! As soon as I deactivate colored paper simulation, the PNG can be exported transparent again.
I'm a…
1 vote -
Illustrator 23.0.6 MacOS High Sierra slowdown, possible memory leak.
I have noticed over the last several versions that if I leave Illustrator running for more than a few days without quitting (with and without any files open), that my system gets less and less responsive, sometimes to the point where it seems completely locked up other than cursor movement. A quick mouse over the Illustrator Icon in the dock shows that the Application is Not Responding. I have also noticed the same thing happens in Photoshop. I'm not sure if there is a memory leak in these apps or in the Creative Cloud Core environment somewhere. I took a…
1 vote -
Embedding illustrator files creates bigger artwork than original
I use a lot old (or not that old) artwork into some new client jobs (eg: a logo or a background for a new project for consistency purposes) and sometimes embedding prior illustrator files in illustrator creates bigger artwork than original. (when I mean bigger is size i'm talking about. eg.: a square in original file was 10x10mm and when embedded gets 13x13mm)
It happens only when embedding and the only workaround is using flatten transparency.
I still don't know what exactly triggers this issue as it happens with seemingly random files.
1 vote -
Very glitchy Free Transform tool
This sure can't be right - I can't always get this to occur, but when it does happen, it's super annoying. When scaling using the Free Transform tool, there's this choppiness that doesn't allow me to control the scaling. Right now, my best work around is to enter dimension values in the Control Palette rather than use this tool at all. In the video the choppiness during the text object's decrease in size is where I'm undoing the scaling. I don't know if that helps, but maybe it will help to know that the choppy scaling is done in steps…
1 vote -
Type size shortcut doesn't work
Cmd + shift + > for enlarging the type doesn't work both on my Illustrator & Photoshop.
For reducing the size, it works well. (cmd+shift+<) I did reset both of them, and it fix the problem just a while before it's coming back.
1 vote -
v23.0.6 Freezing when opening file
Frequently Illustrator has been freezing when attempting to open recently created Illustrator files. These files can be created or modified from any recent version of Illustrator (versions for 2018 and 2019), but only seem to freeze when opened with Illustrator v23.0.6. The files seemingly will open just fine on v23.0.4 or below (I did not test every version, but I can verify that v23.0.4 works and checked on 2 versions of v22.xx.xx). The freezing occurs irregardless of the computer's operating system (Windows or Mac). It doesn't freeze on all files—but I don't know what variables are causing it. The files…
1 vote -
guide color
Under Preferences > Guides and Grid I have the Guides as Magenta and Grid as Red... everything is gray... I can't see the selections or any grid lines
1 vote -
Origin of Circle Guide not visible
When a Circle is set to be a guide, the origin (center point) is no longer visible.
This point is very usefull for a guide.
Changing the Show Center attribute has no effect.1 vote -
Performance is hindered
Working on illustrator- have it set for 2 hours working time. At 15 minutes, the computer will log me out and force me to log back in to my illustrator file. I use High Sierra OS, Creative Cloud 2019.
1 vote -
Object's "Appearance" is stuck
Have been working with the functionality of the Appearance window with great success for quite a while. Today, for no apparent reason, almost every new object I create (from any drawing tool) inherits one of the Appearance attributes that I had previous assigned to a different object. Let's say that I created a line and then applied an Appearance in which I added an additional stroke. Great. Normally, I if I start a brand new object with any of the drawing tools, the new object would have the default stroke and fill features. Not any more. Now, every object I…
1 vote -
Illustrator window resizing problem
My work window in Illustrator has a percular problem when I want to resign the window, after clicking in the bottom right corner the window grows much bigger (off screen) and so I have to resize the window even more than normal and my cursor as I do than is sort of on the middle of the screen and not on the corner as normal. Very strange. Only happens in Illustrator when Application Frame is turned off (which is the way I prefer)
1 vote -
Multiple artboards saved as AI. But opens as a PDF
Multiple artboards saved as AI. But opens as a PDF.
1 vote -
Appearance is not applied when opening a file
macOS Mojave 10.14.6 Illustrator 23.0.6
Model Name: MacBook Pro
Model Identifier: MacBookPro13,3
Processor Name: Intel Core i7
Processor Speed: 2.6 GHzConditions for failure
1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
3. The Place image format is EPS.
4. Open a file with the Home Screen displayed.1 vote -
Flatten Transparency Bug in v 23.0.6
When using Flatten Transparency in v23.0.6 on MacBook Pro 2.6GHz i7 iOS Mojave 10.14.6 with 16GB 1600 MHz DDR3 ram, Nothing seems to be happening for several minutes. All of the drop down menus are grayed out, and it doesn't even get to the flatten transparency settings dialog box.
1 vote
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