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Illustrator (Desktop) Bugs

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7516 results found

  1. Tilde key to move a pattern within shape not working

    My Tilde/Graves accent key is no longer working to transform a pattern within an object. Normally, I can rotate or move around a pattern when I hold it down without moving the object. It hasn't worked since my last update.

    37 votes

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  2. Action shortcuts are lost when rearranging action sets

    If I manually rearrange the order of my Action Sets by dragging a set up or down in the list, all the shortcuts assigned to the actions in this set are lost.

    37 votes

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    2 comments  ·  Actions  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Fix Adobe Illustrator CC 2019 Type Library Reference - VB scripts return error

    Illustrator CC 2019 Type Library is broken when attempting to Reference from Visual Studio.

    VB.Net or C# projects attempt to add the reference from: C:\Program Files\Adobe\Adobe Illustrator CC 2019\Plug-ins\Extensions\Scripting Support.aip, and give the attached error.

    My idea, is for Adobe to fix it!

    Older versions work fine.

    37 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  4. Adjustment of a gradient in Live Paint Bucket (K)

    In Illustrator CC2019 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
    When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.

    37 votes

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    50 comments  ·  Gradients  ·  Admin →
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  5. Rotate tool Alt click and Wacom tablet

    Hey :)
    I use illustrator CC 2017.

    I use my Wacom intuos for almost everything since it is easier and I am comfortable to it than using mouse.

    I use Rotate tool to copy objects in circle with a center point.( Select Rotate tool, Hold Alt and click to choose the center of the object) .

    When I use wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
    I have used it in multiple computers and with other wacom devices too. I…

    37 votes

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    57 comments  ·  Tools  ·  Admin →
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  6. 36 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Cursor stuck on hand

    The cursor is stuck on the hand tool in all my adobe apps so I cannot use them at all.

    36 votes

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    23 comments  ·  Tools  ·  Admin →
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    We need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)

    -Rama
    Illustrator Team

  8. Selection tool won't grab lines

    Selection tool won't grab and move lines without extreme effort. Simple click and move isn't working in solid and hollow pointers. I have to drag a selection across the line or lasso the line to highlight it but then it still won't let me do a simple click-drag. It's like the line is locked down but nothing is locked. I'm running MacOS Sierra 10.12.6 and Illustrator 23.0. I've tried multiple settings of selection tolerance in preferences and it hasn't made any difference. I can move the selected line with cursor keys but can't move it with selection arrows. This didn't…

    36 votes

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    41 comments  ·  Tools  ·  Admin →
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  9. Gradient stays selected when trying to pick a solid colour

    After upgrading to v23, it's become very difficult to switch from having a gradient selected and to having a solid colour.

    36 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  10. Pasted artwork does not remember sublayers

    When pasting artwork from one file to another with matching layer and sub-layer names, Illustrator will not remember sub layers and pasted artwork has to be re-sorted in to sub layers.

    36 votes

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    Under Review  ·  Anish Kumar responded

    Hi All,

    Thanks for reporting this issue and sorry for the inconvenience caused. We are able to reproduce this issue at our end and it is currently under review.

    Thanks
    Anish Kumar
    Illustrator Team

  11. KERNING ON EXTENDED SELECTIONS...

    My kerning worked just fine about an hour ago, but now every time I try to add a custom kerning value it gives me the warning: Kerning on extended selections can only be set to Auto or 0.

    I can't seem to get this to go away.
    I uninstalled & reinstalled Illustrator and it is still happening.
    I tried many fonts of different types, and it still won't work.

    -Chris

    36 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  12. 35 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  13. Click and touch release problems Illustrator CC 2018 Mac High Sierra - cause dictation software

    Illustrator v 22.0.1, Mac OS High Sierra on Macbook Pro 2016, touch bar, 2.9GHz Intel core i7, 16GB 2133MHz LPDDR3

    Clicking, tapping, with trackpad or wireless mouse (Kensington wireless Turbo Mouse trackball): click/tap does not release, so the object is highlighted or selected and stuck to the cursor as you move it around.

    In the layers palette, (The new Properties/Layers) clicking/tapping a layer lock to unlock it may unlock it with a delay, or lock/relock it. The same goes for view/hide visibility for layers. The response is difficult to interpret, possibly because of delays. But it not possible to use…

    35 votes

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  14. Upgrade 25.4.6 Not export dxf

    Upgrade 25.4.6 Not export dxf
    MacoS 10.14.6

    34 votes

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  15. 34 votes

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    28 comments  ·  Other...  ·  Admin →
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  16. Artboards name disappear after renaming

    After renaming an artboard in the panel, it will return to it's default name eg. , Artboard [x], instead of maintaining the new name.

    AI version: 22.0.1

    34 votes

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  17. Files not saving correctly, reopens to older versions.

    Twice this week I've saved files, closed them, and opened them later and my changes were not saved – illustrator opened way older versions of the files. What's weirder is one is a PDF, and the PDF shows the accurate file, but when I open it in illustrator it shows the old version.

    34 votes

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  18. Brush Pressure exceeds set size/variation

    When drawing with the brush in CC 2018, the brush size of the stroke can exceed the set size and variation. For instance, If I have a brush size of 3 and variation 3, when drawing pressing very hard, the stroke size will go above 3 pts. in CC 2017 the brush stroke was limited to brush size.

    34 votes

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    10 comments  ·  Tools  ·  Admin →
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  19. Character colors set for character/paragraph styles loaded from another document are lost when the file is saved and reopened.

    別のドキュメントから読み込んだ文字スタイル・段落スタイルに設定された文字カラーは,ファイルを保存して再度開いたときに失われてしまいます。

    1. macOS & Windows OS, Illustrator all versions

    2. 再現手順
      ① ドキュメント上で段落スタイルを新規作成し,文字カラーを設定後,保存する。
      ② 別のドキュメントの段落スタイルパネル「段落スタイルの読み込み…」より,①.ai を読み込む。
      ③ 読み込んだ段落スタイルを適用したテキストオブジェクトを作成し,保存する。
      ④ ③のドキュメントを再度開く。

    3. 望む結果:  ①で設定した文字の色が,段落スタイルの「文字カラー」に設定されている。

    4. 実際の結果:  段落スタイルの「文字カラー」は「なし」になっている。

    読み込んだスタイルを適用したテキストオブジェクトの見た目は黒くなり(カラースペースがDevice Grayになり),カラーパネルの表示は「?」になります。

    上記手順では「段落スタイル」について書いていますが,「文字スタイル」で設定した場合も,同様の不具合が発生します。

    33 votes

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  20. 「オーバープリントブラック...」の不具合

    OS/macOS11.6.8
    Illustrator.ver.27.7(以前のバージョンから同様の挙動と考えられます)

    スタイルの当たったテキストをCMYKの黒100でオーバーライドしたものに対して「編集→カラーを編集→オーバープリントブラック」を適用するとCMYK黒100の部分がスタイルのカラーにフォールバックする。

    再現方法
    1.テキストフレームを用意し塗りに対して明るい色を設定した段落スタイルを適用する。
    2.任意のテキストの塗りに対してCMY各0、K100のCMYKブラックを適用する。
    3.このテキストフレームを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
    4.CMYK黒で指定した部分は塗りに対してオーバープリントが設定されるが塗りがスタイルカラーに戻る。

    期待する結果
    「編集→カラーを編集→オーバープリントブラック」を適用してもスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変わらずオーバープリント属性が設定される。

    実際の結果
    「編集→カラーを編集→オーバープリントブラック」を適用するとスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変スタイルカラーに変わってしまう。

    回避方法
    スタイルを適用した部分を黒でオーバーライドする際はCMYKブラックではなくグレースケールのブラックを利用すると回避可能。

    また、スタイルが適用されたあとCMYKブラックをオーバーライドされた部分のあるテキストフレームをスクリプトにてoverprint属性を適用しようとした場合も同様にスタイルカラーに戻ってしまいます。

    回避方法がありますが、CMYKブラックとグレースケールブラックで挙動が異なるのは問題です。オーバープリントブラック処理は最終的に処理を行う場合が多い処理です。意図しない色変化が生じるリスクはできるだけ避けたほうが良いです。早急に改善いただきたいと思います。

    33 votes

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