Illustrator (iPad) Bugs
47 results found
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App crashes frequently and error when saving
The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.
34 votes -
Can’t export file as a jpeg in high quality on my iPad 7.th gen
When I try to export the file as jpeg, sometimes it won't let me export and it says "can’t export file". I encountered this problem before and I thought because there was not enough space. I deleted some data and freed up about 6gb of storage. It was fine but today I can't export in high quality and resolution again. When I choose low resolution and low quality, no problem, it saves as jpeg. So what's wrong with this option?
Please help me, thanks.
2 votes -
Doesn't allow export or shows blank screen
Selecting export .psd or .pdf either yields an error message saying that my project cannot be exported, or it works and then shows a blank screen when it should show the options on where to export.
1 vote -
SVG export crash
Illustrator on iPad, current version as of 10/23/22.
The document has 5 artboards.
Export as SVG of the artboards 3-5 does not work; if the range is specifically set to only those artboards, it hangs (see attached Screenshot). If the range also includes other artboards, it exports only those.
Note: While editing a path in artboard 3, the app had displayed a "Processing..." progress bar. After about 5 minutes I force-quit the app and restarted it. Artboards 4 and 5 were copied from art board 3. This may or may not be related to the export issue.
Export of the…
2 votes -
Placing Files
While on illustrator for iPad Pro unable to open a file or photo while using the app. I’ve tried multiple different files and photos and nothing is working. It always gives me a little read error message that says can’t place file. I’ve uninstall the app and reinstalled it. Also, my iPad has the latest update.
3 votes -
作成したデータをファイル別に入れると、その後上のファイルに出せなくなる。
作成したデータをファイル別に入れると、その後上のファイルに出せなくなる。間違えたところにファイリングしったデータを元の場所に戻すことができずに困っている。
2 votes -
SVG not rendering properly (I need it for a school project)
I am trying to create a flag for illustration purposes for my school project, and Illustrator doesn’t seem to parse the SVG code properly.
In a modified version of the UK flag, Saint Patrick’s saltire (the red diagonals) are supposed be thin, and when W3Schools’ Tryit Editor renders it as expected, but Illustrator doesn’t. I am attaching the screenshots, you can see the SVG code in the screenshot itself, and the buggy rendering in another.2 votesIt turns out that Illustrator does not follow the spec which implicitly forces a new starting point to be placed at the position of the last point of the previous sub-path.
The team is now aware of the issue.
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File name window sometimes too low to comfortably input via iPad keyboard
Sometimes the input window is too low and doesn’t go up when using iPad keyboard. Not sure, what affects it, but after switching app to another and then back to illustrator it fixes itself.
1 vote -
Restarted my iPad and all of my illustrations were gone and aren’t showing up in the cloud.
If there was a more visible way to verify that these were sync’d up, that would be very helpful. I just lost hours of work because it “looked” sync’d up, but it wasn’t apparently……
2 votes -
Save buglost work
I’ve lost work twice today. The auto save is bugging and even when I’ve been going back to menu to force it to save I still lost work. How can I trust this?
3 votes -
Exporting a file as Ai
I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…
6 votesNeed More Info ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
HI Tina,
Thanks for reaching out to us.
Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Team -
Save my files on iPad
Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!
4 votes -
Changing the color of a shape using the Color panel doesn't get recorded as a change in the document
This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a document just to change a color and when I hit "Ctrl + S" that change doesn't get saved.
1 vote -
Move files out of current folder into a higher level folder
Currently cannot move files out of current folder into a higher level folder on the iPad. However, I can move a file into a lower level folder. The other way is only possible via Desktop.
2 votes -
Illustrator crashes when switching to another app and returning to illustrator
Currently illustrator crashes when I have a file open and go to another app and come back illustrator has to restart and I lose any work I did since I last opened it. The time I notice it most is when I export a file and then I go to my photos or messages to send that file to a client and when I come back to illustrator the app restarts and I lost all my work. What I started doing as a workaround is after exporting I go back to my file close the file and then switch apps…
3 votes -
EPS-Dateien
Bitte die Möglichkeit integrieren, um EPS-Dateien zu importieren und zu exportieren.
1 vote -
Illustrator gets closed when a specific cloud file is opened
I was working on a cloud document on ipad air 4 and everything was fine but suddenly illustrator closed itself. Now whenever I try to open that specific cloud file it keeps getting closed. It was not even complicated file to force ipad. Please help me solving the issue
4 votes -
When exporting as a pdf the colours are darker, document is set up as cmyk.
Document is set up as cmyk, when I export as a pdf to print it makes the colours noticeably darker.
1 vote -
1 voteNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Please delete and reinstall the application and see if you are able to resolve the issue or not. Otherwise try delete some of the stale or not in use files from your cloud documents and try to open the document. Let us know if it works.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web team -
18 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
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