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Illustrator (iPad) Bugs

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55 results found

  1. Saving a file in the format ai

    I work through apple iPad Air (5th generation). Through the Adobe illustrator app. I can't save the work in AI format. It offers few options where I can save the file, except for the photo album. I save documents to files. But when I try to open my work through a file, the application throws an error. I do not know how to save the file for the curator to check.

    1 vote

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  2. There is White line when export Jpeg

    I make seamless pattern, there is thin white line or border around the Jpeg file.... so it doesn't seamless pattern. There should be anti-aliasing option.

    1 vote

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  3. can not export PDF file

    when i save the file to pdf some objects are missing oŕ gradient & colors

    3 votes

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  4. Autosave didn’t save file when returning to home

    Lost 4 hours of work because my file did not save with autosave when returning to Home Screen! Many layers lost and app says that file was create 10 min ago in the version historic, but I lost at least half a day of work! EXTREMELY FRUSTRATING. I will lose a time sensitive contract because of that error

    2 votes

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  5. Send from Fresco failing

    Send from Fresco on iPad is constantly failing now, seems to be a Desktop issue as I have tried signing out of both devices. Signing out of CC on Mac and then signing back in fixes the issue, but it immediately fails again 2 minutes later.

    2 votes

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  6. Can’t save illustrator file on ipad (app) as Ai or eps.

    Can’t save illustrator file on ipad (app) as Ai or eps.

    6 votes

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  7. App crashes frequently and error when saving

    The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.

    46 votes

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  8. 8 votes

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  9. Doesn't allow export or shows blank screen

    Selecting export .psd or .pdf either yields an error message saying that my project cannot be exported, or it works and then shows a blank screen when it should show the options on where to export.

    2 votes

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  10. 1 vote

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  11. Can’t export file as a jpeg in high quality on my iPad 7.th gen

    When I try to export the file as jpeg, sometimes it won't let me export and it says "can’t export file". I encountered this problem before and I thought because there was not enough space. I deleted some data and freed up about 6gb of storage. It was fine but today I can't export in high quality and resolution again. When I choose low resolution and low quality, no problem, it saves as jpeg. So what's wrong with this option?

    Please help me, thanks.

    2 votes

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  12. File name window sometimes too low to comfortably input via iPad keyboard

    Sometimes the input window is too low and doesn’t go up when using iPad keyboard. Not sure, what affects it, but after switching app to another and then back to illustrator it fixes itself.

    2 votes

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  13. SVG export crash

    Illustrator on iPad, current version as of 10/23/22.

    The document has 5 artboards.

    Export as SVG of the artboards 3-5 does not work; if the range is specifically set to only those artboards, it hangs (see attached Screenshot). If the range also includes other artboards, it exports only those.

    Note: While editing a path in artboard 3, the app had displayed a "Processing..." progress bar. After about 5 minutes I force-quit the app and restarted it. Artboards 4 and 5 were copied from art board 3. This may or may not be related to the export issue.

    Export of the…

    2 votes

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  14. Placing Files

    While on illustrator for iPad Pro unable to open a file or photo while using the app. I’ve tried multiple different files and photos and nothing is working. It always gives me a little read error message that says can’t place file. I’ve uninstall the app and reinstalled it. Also, my iPad has the latest update.

    3 votes

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  15. 作成したデータをファイル別に入れると、その後上のファイルに出せなくなる。

    作成したデータをファイル別に入れると、その後上のファイルに出せなくなる。間違えたところにファイリングしったデータを元の場所に戻すことができずに困っている。

    2 votes

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  16. SVG not rendering properly (I need it for a school project)

    I am trying to create a flag for illustration purposes for my school project, and Illustrator doesn’t seem to parse the SVG code properly.
    In a modified version of the UK flag, Saint Patrick’s saltire (the red diagonals) are supposed be thin, and when W3Schools’ Tryit Editor renders it as expected, but Illustrator doesn’t. I am attaching the screenshots, you can see the SVG code in the screenshot itself, and the buggy rendering in another.

    2 votes

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  17. Restarted my iPad and all of my illustrations were gone and aren’t showing up in the cloud.

    If there was a more visible way to verify that these were sync’d up, that would be very helpful. I just lost hours of work because it “looked” sync’d up, but it wasn’t apparently……

    2 votes

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  18. Exporting a file as Ai

    I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…

    9 votes

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    HI Tina,

    Thanks for reaching out to us.
    Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.

    Thanks & Regards
    Nitish Agarwal
    Illustrator on iPad and Web Team

  19. Save bug, lost work

    I’ve lost work twice today. The auto save is bugging and even when I’ve been going back to menu to force it to save I still lost work. How can I trust this?

    3 votes

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  20. Save my files on iPad

    Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!

    4 votes

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