Illustrator (iPad) Bugs
35 results found
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Save my files on iPad
Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!
3 votes -
Exporting a file as Ai
I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…
3 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
HI Tina,
Thanks for reaching out to us.
Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Team -
EPS-Dateien
Bitte die Möglichkeit integrieren, um EPS-Dateien zu importieren und zu exportieren.
1 vote -
Move files out of current folder into a higher level folder
Currently cannot move files out of current folder into a higher level folder on the iPad. However, I can move a file into a lower level folder. The other way is only possible via Desktop.
1 vote -
When exporting as a pdf the colours are darker, document is set up as cmyk.
Document is set up as cmyk, when I export as a pdf to print it makes the colours noticeably darker.
1 vote -
Illustrator gets closed when a specific cloud file is opened
I was working on a cloud document on ipad air 4 and everything was fine but suddenly illustrator closed itself. Now whenever I try to open that specific cloud file it keeps getting closed. It was not even complicated file to force ipad. Please help me solving the issue
3 votes -
1 voteNeed More Info ·
AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Please delete and reinstall the application and see if you are able to resolve the issue or not. Otherwise try delete some of the stale or not in use files from your cloud documents and try to open the document. Let us know if it works.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web team -
17 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
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Artboard not loading
Working on a file that I just saved for while and when I returned, the artboard won’t load and the layers would only come out as guides. cant see anything at all
1 vote -
Design changes when exported (PDF)
I’ve created many graphics and not has this problem but for some reason when I export it and check with the recipient, the graphic gets changed slightly. I’ve tried locking all of the layers before exporting and it still happened
1 vote -
Connections and synchronisation issues
Illustrator doesn’t seem to keep connected to the Creative Cloud, saying I am no longer connected and it doesn’t synchronize my work. I have lost multiple works this way.
Impossibility to synchronize, save or stay registered (screenshots are in French sorry but this is basically what it says).
Of course I tried login/logout and multiple other attempts to synchronize.3 votes -
5 votes
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aic file doesn’t save on ipad illustrator if originally from desktop illustrator
Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.
4 votesAll,
We have rolled out a version (1.1) today which has fixes for this issue.
Please have your iPads updated with latest version from App Store and let us know if you are still running into this issue.
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Unable to open CC files on iPad
Navigate to CC to access files: “to view this folder you must authenticate in CC app”
Open the CC app and then what? Zero clues, zero ways to authenticate. Ultimately no ways to access the files within illustrator. Frustrating as this means a trip to the Mac in the office, just to check a couple of client files.
To be fair the Creative Cloud app is a disgrace, whether you access from PS or other apps, the design is OK, but usability is circa 2/10 and no way to feed back on it.
1 vote -
Export Panel and exporting for artboard doesn't work
I drag my icon to export panel and select SVG. then hit export.
A pop up appears only for half a sec and the export is not there.
Same thing for exporting for screens; I select the artboard - export as SVG and I select that it would make subfolders for me and show it after export.
It opens the folder but its empty.
This bug appeared after the latest update. I urgently need it to be fixed.2 votes
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