47 results found
This is a bug report.
Every time I go to create a new template it crashes when I select “create file”.
But when I open it back up the new template exists and selecting to work after that point it’s fine. The bug in the program comes after it makes the document.
It crashes. But once opened again all is good.
I believe that A command prompt in what to do next is the syntax error that needs fixing.5 votes
I made an art for the whole day but it didn’t save all , just the first 5hrs was saved and everything after that was deleted I need to draw it again and put all the details4 votes
The app constantly crashes on my ipad 9.
What I do:
1. Open the app
2. Open the project
3. It crashes and doesnt let me do any action
Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.
So now I cannot use your app at all.
I wanted to attach the log file here, but it writes that the file format is not supported (zip).
It is critical!6 votes
When I try to import from CC or any other folder different artboards in the same ai file, I can not see any AI files in my folders even though I have files saved there.2 votes
After working for hours last night making designs for my business, I now cannot open them. The system crashes every time I try. Plus I could not get the texting to work. I just signed up for this app last night and I can tell you if this is what it does, I will not continue to use this App.1 vote
Hi thank for your good and useful application .i have an problem :i crash too much in application and so lag as drawing and exporting.
Hi thank for your good and useful application .i have an problem :i crash too much in application and so lag as drawing and exporting. Very laggy and i crash so much plz update and fix it its too annoying2 votes
The app freezes or crashes easily on the ipad. It deletes work of 4 hours. It does not save everytime when exiting a document.
The app crashes/freezes on existing and on new documents.
Sometimes it crashes after 5 minutes sometimes after 1-2 hours or more.
When it crashes, you have to reopen and close the app 4-5 times before it lets you open a document again.
When exiting a document :“File/Document could not be saved“, practically out of 5 documents it saves 1.2 votes
I have trouble with export my file as an Ai file, but if I export it in PNG, it’ll work but I need a AI file to submit my work. I’ve tried copy to another file, but I can’t.2 votes
I work through apple iPad Air (5th generation). Through the Adobe illustrator app. I can't save the work in AI format. It offers few options where I can save the file, except for the photo album. I save documents to files. But when I try to open my work through a file, the application throws an error. I do not know how to save the file for the curator to check.1 vote
iPad版 バージョン3.0.3、iPad第9世代 OS16.4.1
ファイルを開こうとすると落ちる。開けても真っ白で何も映らない。(レイヤープレビューには表示あり) 再インストールしても変わらないため作業が進まず困っている。2 votes
I make seamless pattern, there is thin white line or border around the Jpeg file.... so it doesn't seamless pattern. There should be anti-aliasing option.1 vote
when i save the file to pdf some objects are missing oŕ gradient & colors2 votes
Lost 4 hours of work because my file did not save with autosave when returning to Home Screen! Many layers lost and app says that file was create 10 min ago in the version historic, but I lost at least half a day of work! EXTREMELY FRUSTRATING. I will lose a time sensitive contract because of that error2 votes
Force close when open saved file1 vote
Send from Fresco on iPad is constantly failing now, seems to be a Desktop issue as I have tried signing out of both devices. Signing out of CC on Mac and then signing back in fixes the issue, but it immediately fails again 2 minutes later.1 vote
When I try to export the file as jpeg, sometimes it won't let me export and it says "can’t export file". I encountered this problem before and I thought because there was not enough space. I deleted some data and freed up about 6gb of storage. It was fine but today I can't export in high quality and resolution again. When I choose low resolution and low quality, no problem, it saves as jpeg. So what's wrong with this option?
Please help me, thanks.2 votes
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