Illustrator (iPad) Bugs
57 results found
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App crashes anytime I open it
I can open app when I try to open a project app crashes
1 vote -
Bug: Crashing while organizing files
Under “Your files” on the app landing page, when attempting to move files to folders, the app often crashes. It seems to happen most often after files have been moved into a new folder when you attempt to navigate back up into the previous folder.
1 vote -
Freezing & Paste Request
I’m experiencing several issues with Illustrator on my iPad:
The app freezes constantly, no matter what I’m doing or which file I’m working on.
It also freezes every time I try to use split view or switch between apps.
Every time I return to Illustrator, I get a paste request from the last app I used (Chrome, Safari, Pages) and have to deny it.1 vote -
App freezes and crashes, data lost
The app will freeze up and then crash on me and doesn’t save and my work is lost. Not only is this a huge inconvenience but it makes it extremely frustrating especially when hours of work are lost.
3 votes -
After update, apple pencil and touch does not work correctly
After update, making shapes with apple pencil does not work. And pan/zoom with pinching via touch does not work. Makes it impossible to use. I have restarted and it works for a second and then happens again.
3 votes -
Reduce the lags on iPad
Reduce the lags on iPad please 🙏
1 vote -
App is shut off suddenly
when zooming in, there are times when the app suddenly shuts off irregularly. im using ipad mini 7
1 vote -
App closes/crashed whenever I try to start a new project or open existing.
The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..
1 vote -
App Crashed when opening a file
App used to work fine. Now when I try to open a file it takes forever to open, when finally open it shows a black window and the app crashes.
Need help.
3 votes -
Freezing
Esta mal la aplicación en mi iPad.
Ayuda2 votes -
App keeps crashing
I’ve been using the App for less than 24 hours and it keeps crashing and losing at least an hours worth of work each time. I’m usually just tweaking shapes or moving anchor points. Nothing that should cause major crashes.
3 votes -
App closes and all work is lost after about a minute of doodling
I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.
2 votes -
App crashing
App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.
2 votes -
Keeps crashing on iPad and lost hours of work.
I have a brand new iPad Pro with plenty of storage and is up to date. I was using illustrator for work and I was one brush stroke away from being done and now I can’t open that file without it crashing. I tried everything from deleting the app and redownloading, and restarting my iPad. Nothings working and I need to get into that file. Very disappointing.
1 vote -
As I zoom in and out, the image below as the reference disappears for moments
I am illustrating and using an image as reference below (in an locked layer), so as I am zooming in and out, the image disappears randomly or for moments, it looks like a glitch, because the image does not delete or goes away from the locked layer below, it happens only when I’m zooming in and out while illustrating, and I just can’t stop the zoom, it is very essential for us designers and illustrators.
1 vote -
App crashes every 5 minutes and work is gone
The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.
4 votes -
Illustrator on a new iPad is slow and shuts down
Got a brand new Apple iPad and downloaded illustrator and photoshop, when opening illustrator and creating designs it gives me 1 minute and then shuts the whole app down and gets rid of all the progress, made in the time I get on my design.
1 vote -
I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do
I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do
2 votes -
App crashes after opening project
App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.
4 votes -
App freezes / crashes when I click the Vectorize button
When I click on the Vectorize button, the process starts but it crashes on the middle. My IOS is 17.1.2. Otherwise everything works fine. Can you please assist me with this issue?
Attached a video of the problem2 votes
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