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Illustrator (iPad) Bugs

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622 results found

  1. Unable to import via Files App

    Hi there!

    As I try to import a file via Apples Files App, I get this failure notice. A manual download of this or any other file in the CC App doesn‘t work either.

    2 votes

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  2. Resolution/raster setting info unclear and worrisome

    I discovered on the help board that all files on illustrator for iPad or vector files and therefore do not need a resolution adjustment. It took me a full day to find that information and it is not clear in the app. To add to the confusion the only information we do clearly have says raster affects 72 dpi. So looking at that it sounds like the file I just worked on for four hours is at 72 dpi instead of 300 dpi like my printer needs. There’s nothing available in the app that mentions anything about the actual resolution.…

    2 votes

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  3. Gradient swatches

    I create a swatch for a gradient without a problem, but when I select another vector and apply the swatch, nothing happens.

    (Until then, for anyone wanting to work around the bug, go to the “solid color” option and back to “gradient color,” it should work then)

    2 votes

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  4. Export as PDF places squares on text

    When I export from illustrator on iPad to a PDF the text is just squares. See attached

    2 votes

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    1 comment  ·  Admin →
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  5. Lost layers because the programme does not autosave

    Multiple objects lost because autosave is not working. Incredibly frustrating.

    2 votes

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  6. Typing zoom level 100 broken

    Repro:
    1. Tap Zoom to bring up number pad
    2. Enter 100 at a speed the average user would type (not unnaturally fast)

    Result:
    After typing the 1, it auto changes the number to 3.14% (nice number choice btw :). But this then makes it so that the next two zeros you press just make the number 3.1400%.

    One workaround is to type super fast and it doesn’t trigger the 3.14 change in time to break it. Maybe just increase this delay to fix the UX.

    2 votes

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  7. ME text for writing in Hebrew is missing on the ipad

    Can’t use text to wright from left to right

    2 votes

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  8. 2 votes

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  9. Type font reverts to default when exiting app

    When I exit the app sometimes my work has been closed upon re-entering the app. When I open the file back up my text/type has reverted to a default font. Seems to only occur with fonts I have imported.

    2 votes

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    1 comment  ·  Admin →
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  10. Organizational library

    The transfer of files between iPad and desktop are inconsistent. As a designer I have been transitioning to using my iPad for Illustrator. Files (.ai) on Apple desktop are not showing up on iPad Pro. Using other platforms for organization can manipulate the image and delays production.

    2 votes

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  11. Unable to rename layers

    I assume double clicking
    renames layers but I’m unable to do so and cannot find a way to do it

    2 votes

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    1 comment  ·  Admin →
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  12. My resizing does not work anymore

    When I pinch to zoom in and out of my screen, it does not work anymore. It worked perfectly fine yesterday but today it won’t move. Even when I inserted an image, I can’t resize it anymore?

    2 votes

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    1 comment  ·  Admin →
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  13. IpadAir

    It can get laggy when used on IpadAir especially when using masks and sometimes with touch gestures

    2 votes

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  14. 2 votes

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  15. Export Panel and exporting for artboard doesn't work

    I drag my icon to export panel and select SVG. then hit export.
    A pop up appears only for half a sec and the export is not there.
    Same thing for exporting for screens; I select the artboard - export as SVG and I select that it would make subfolders for me and show it after export.
    It opens the folder but its empty.
    This bug appeared after the latest update. I urgently need it to be fixed.

    2 votes

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  16. Creating a new file crashes the app

    I am not able to create any new file on my iPad Pro 13 me iPad Pro version of illustrator, or it will crash automatically once I do.

    1 vote

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  17. App closes/crashed whenever I try to start a new project or open existing.

    The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Crash

    I crash when I create artboard in my ipad

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  19. App won’t create a new file

    I can’t create a new file. Every time I click create, it takes me back to a page that says “getting your files” and nothing loads. I’ve been trying for 20 minutes.

    1 vote

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    1 comment  ·  Admin →
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  20. Destination Folders open too easily when dragging/dropping files into folders

    Can you please increase the delay that determines whether to open the destination folder after dragging/dropping a file into that folder. Currently, it is very difficult to drop a file into a folder without also entering into that folder.

    Preferably, the default behavior should be to drag a file into a folder while remaining in the same directory. In order to drag a file into a folder AND enter that destination folder, the user should be required to drag and hold the file over the destination folder for roughly two seconds. This should prompt a visual indicator on the folder…

    1 vote

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    0 comments  ·  Admin →
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