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Illustrator (iPad) Bugs

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598 results found

  1. Mirror function leaves seam

    I am using the mirror function to create a symmetrical logo. When I save the file there is a line in the seam where I mirrored.

    12 votes

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  2. Crash when opening or creating any document.

    Since moving to iPadOS17.1 the illustrator app has become unusable. Anytime i create or open a document, it immediately crashes. I have also tried deleting and redownloading the app. The issue still persists.

    11 votes

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  3. color picker turns to all black

    Many times, when I use the color picker to pick a color from another image that I've imported to the artboard, instead of picking the color, it pick the Black color instead. At first I thought I was doing something wrong, but then I noticed that if I exit AI on the ipad completely and open it back up, the color picker functions normally again.

    11 votes

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  4. Unable to choose gradient tool when coloring text

    Gradient option appears when opening color window, then almost instantly disappears.

    11 votes

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  5. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    10 votes

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    0 comments  ·  Performance  ·  Admin →
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  6. App crash when making new file on iOS17 public beta

    On iOS17 public beta, if you open illustrator and create a new file right after setting the dimensions, and naming the file- the app crashes when loading up the canvas.

    10 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    10 votes

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  8. Selecting anything with pencil closes window almost instantly

    Any selection of tool or setting, really anything I try with Apple Pencil opens a window very briefly not allowing time to select anything. If I select by touch and hold, you have to release pressure then try to press selection before it closes. I reinstalled Illustrator but the same issue makes it totally unusable. Thank you

    10 votes

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    4 comments  ·  Tools  ·  Admin →
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    There is a similar recent issue, caused by Pencil hover (https://support.apple.com/en-in/HT211774) support conflict with iPad OS 17.1 and it affects only 12.9 inch (6th Generation) iPad Pro and 11-inch (4th Generation) iPad Pro.

    Sometimes this can be resolved by going to Settings > Apple Pencil and turning off Show Effects.

    However, please upvote the problem here: https://illustrator.uservoice.com/forums/931885-illustrator-ipad-bugs/suggestions/47171770-when-using-apple-pencil-it-crashes-on-ipad-os-17

  9. Double tap pastes no matter what

    Pencil double tap in empty area on art board pastes previous object no matter what is chosen in settings for double tap

    10 votes

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  10. Double tap to deselect path not working

    There’s an option to make a double tap a shortcut to deselect a path or object, but it’s not working currently. Hope this can be fixed soon, loving the app so far!

    10 votes

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  11. Application crashes

    the application turns off by itself on iPad Pro 11' gen4. I have all the updates done

    9 votes

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  12. rounding corners - Ai changes values

    If I want to round corners by numeric input of diameter, illustrator changes the entered value. if I input 1mm, illustrator change to 3,285mm.

    9 votes

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  13. 方向キーでカーソルの移動が出来ない

    テキスト入力時、方向キーによるカーソル移動が出来なくなることがあります。
    このバグが発生している間、他のアプリ(Safari等)では問題なく方向キーによるカーソル移動が出来ます。

    ◉使用環境
    iPad Pro 第2世代 / iPadOS 15.6
    Ai v2.1.1
    外部キーボード: Smart Keyboard Folio

    8 votes

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  14. Illustrator crashes when importing images

    I’ve just purchased illustrator so that I can import my images from art studio pro and every time I try to import an image the illustrator program crashes

    8 votes

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  15. The illustrator app just crashes when loading. It opens up the main screen and then closes. I have updated my iPad software.

    Illustrator won’t load. Both my app and iPad are up to date but still not letting me use it. It was working perfectly fine the first time and then all of sudden not working at all. Please let me know how I can fix this or if you need any more feedback.

    8 votes

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  16. Export to .psd doesn’t work

    Necesito exportar a .psd con capas pero cuando voy a elegir el lugar donde quiero guardar no pasa nada. He probado con Dropbox, files, iCloud y no funciona

    8 votes

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    1 comment  ·  Admin →
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    Please try the latest update (1.3). Entire Export feature has been revamped. Please leave a comment if the problem still persists.

  17. Rotation handle behind tools-popup for selected object - Illustrator for Ipad

    When an object is selected and user rotates object 180deg with the rotation handle (handle is down/at bottom whereas default it starts above object) the pop-up with tools/options for the object (opacity, stroke, layer stacking, nudge, trash/delete, etc) is layered above the rotation handle in the UI making it impossible to rotate the object again without using the properties panel.

    In light of this, a global suggestion (may not be feasible based on how apple pencil works):
    if the pencil can be detected a short distance from touching the display, perhaps show a cursor with contextual clues as to what…

    8 votes

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  18. 8 votes

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  19. crashing app

    I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?

    7 votes

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    1 comment  ·  Performance  ·  Admin →
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  20. App randomly crashing

    My app keeps crashing with in a minute or two of being opened. I have the latest iOS and app version.

    7 votes

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    0 comments  ·  Performance  ·  Admin →
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