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Ashutosh Chaturvedi

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  1. 26 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Ashutosh Chaturvedi commented  · 

    Since we completed the fix for Export location we posted a build. Save a copy has been moved to a different thread just to clear that this is incomplete. Please do not worry about low votes or see this as a deceit. We assure we are on it and hopefully you will have a good news from us soon.

    Ashutosh Chaturvedi shared this idea  · 
  2. 11 votes

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    This issue is fixed by Intel in their latest driver update (15.46.02.4729 – released on 11 JUL 2017 ) available at – https://downloadcenter.intel.com/download/26941/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?product=88358

    This update cannot show up driver search, as it might take some time for Microsoft to get it integrated in their Surface Pro driver updates. Microsoft prevents installing driver directly from Intel if you try the installer directly, however latest driver from Intel can be installed with steps listed in section “Update video adapter device drivers” > “Intel (Surface Pro devices)” in below link

    https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

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    Ashutosh Chaturvedi commented  · 

    Thank you Ton for the summary of forum posts. We believe it is a driver issue with he latest drivers. The issue started coming after the latest windows update.

  3. 37 votes

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    Hi,

    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Ashutosh Chaturvedi commented  · 

    You may pick the build from here to validate http://adobe.ly/1Q3rCPI

  4. 1 vote

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    Ashutosh Chaturvedi commented  · 

    Greetings from the Engineering team!

    We are sorry and apologise in advance that we can only read / write in English. I have made an attempt to translate it using google translate. you can also pass on feedback to us through customer support in the language of your choice.

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